Comments on: If PTCL is Changing its Mood? to Retain Customers

By: Sajid Farooqui

Sajid Farooqui — Sun, 12 Jul 2009 11:28:57 +0000

Ettislate company will destroy PTCL and make it hust like KESC I think only setvival is that Govt take controll of it.

By: Khalid Ahmed

Khalid Ahmed — Thu, 02 Oct 2008 23:18:52 +0000

I agree that if your phone is dead for months even then PTCL will send you bills regularly. I went to DE and SRO of my exchange and demanded the correction of bill for my dead phone (for a month )or I will sue them for sending the bills. I don’t know why someone went to the court for it, but they apologized and line rent was deducted from the bill as correction.

But no doubt lower staff of PTCL hasn’t learned much, and same are few DEs who keep their phones intentionally busy just to avoid customers calls. But the day isn’t far when they will have to lift their asses n butts off their chairs to serve the customers.

Problem with our nation is that we still go to offices of PTCL offices and request them like if they are a NGO and helping poor people of Pakistan. We don’t know yet that they are supposed to serve and we pay for it.
Regards.

By: Muhammad Akbar

Muhammad Akbar — Thu, 21 Aug 2008 09:34:45 +0000

PTCL service is very famous throughout the Pakistan, They are charging PRS 174/ as line rent PRS 30/ as Calling Line Identification ( CLI )

Let suppose if your PTCL land line phone become dead then you have to make a lot of complaints at 18 now ( 1218 ) and every time they will say your phone will be okay very soon but nothing will be done.

The same problem is happens to my PTCL land line so that’s why i am planning to uninstall the PTCL land line

As compare to the PTCL charges, I think the cellular phone is much better option than PTCL land line.

I am very much disappointed with the service provided by PTCL.

Hope to hear your comments.

By: tahir butt

tahir butt — Thu, 24 Jul 2008 19:13:58 +0000

its a very bad and silly move coz its mean we can use the mobile as compare to ptcl.

By: PTCL Local Call Rates Revised - Rs. 2 per 3 Mintes Now - ProPakistani

PTCL Local Call Rates Revised - Rs. 2 per 3 Mintes Now - ProPakistani — Sun, 13 Jul 2008 17:38:38 +0000

[...] is a good news for those who use PTCL phone extensively. As menioned in one of earlier posts, PTCL has revised its calls rates for local calls. Now you can make calls for Rs. 2 Per 3 minutes. [...]