Pakistan Telecommunication Company Limited (PTCL) has decided to introduce a new billing system for its customers, effective from February 2009, under which, it will deliver monthly bills on a single page, without itemized call details, leaving customers with no details of their usage. Apparently, this step is to cut short paper and printing costs. Customers will be able to get their call details by visiting PTCL’s service centers (though they will have to spend some time and fuel to get this).
PTCL says that company took this decision to ensure that PTCL moves towards adopting environmental-friendly and customer-friendly policies in line with the Government of Pakistan’s efforts which urges companies and institutions to go green.
“Previous bills, comprising multiple pages, would be replaced with this new one-page bill, condensing all the necessary billing details on a single page. This initiative of issuing a single page compact bill will help in saving 12 million papers every month used for printing bill details” said “Dr. Sadik Al-Jadir, SEVP
Commercial PTCL.
Customers can get glimpse of their billing details by dialing 1200 as well.
BILLS MUST CONTAIN ALL DETAILS AS KEEP TRANSPARENT.
UNAUTHORISED USAGE COULD BE CHECK AND CONTROLED.
BEST REGARDS
SANAUL HAQUE
MUST CONTAIN ALL DETAILS
SANAUL HAQUE
can’t we check called numbers details online at their website.
another trick to loot customers
every dept is keeping on sucking customer
every telco, every consumer product manufacturer, every services dept
Apparently, this step is to cut short paper and printing costs. Customers will be able to get their call details by visiting PTCL’s service centers (though they will have to spend some time and fuel to get this).
OK – THIS IS OK.
IT WILL SAVE SUBTANTIAL AMOUNT OF PAPER. OK GOOD.
bhai jan tell me one thing main ne apna bill 5 moth se nai diya ab kia karwaiho gi
ONE PAGE BILL.IS OK.
IT WILL SAVE SUBTANTIAL AMOUNT OF PAPER. OK GOOD.
bills must contain all details because customers must know full details of their bills as thay are paying..
ONE PAGE – OK
BILLS MUST CONTAIN ALL DETAILS AS KEEP TRANSPARENT.
UNAUTHORISED USAGE COULD BE CHECK AND CONTROLED
PTCL should have to look other ways of cost cutting.(which he did not????)consumer have a right to get detail bill.
sar do mah ka bill nahee mila plz bill ki informishon mill kar dayn ptcl no 0514544499
We must have an option of have detailed bill in two ways.
#1
One is on website, every customer should have a web page where he can log on and have a view of it bill details, (we can have details of previous bills also) and the status paid / un-paid etc. This is quite possible these days,
#2
Details bills may be sent to email address, of the user, if he/she desires, on regular basis.
The above two menthods are paper free, and enviorment friendly. If PTCL cannot do it please call me we’ll give them a solution!
Regards.
Ali
sir
kindly send me a link of website i check the http://www.ptcl.com.pk
there is no option to to view our bills
CONTAIN ALL DETAILS 2857002
call no ke details dada
IESCO is giving all bill information on internet by just typing customer number. But the biggest internet provider in Pakistan i.e. PTCL have no details of customers’ Telephone bills on internet. PTCL Zindabad.
PLZ MUJ KO APNA PTCL BILL MERI ID PER SEND KER DE
0928-633286
please send me bill for the month jan 2010 of 0459241620. Thanks
please send me bill for mounth march 2010 of 0572350399.
Please Sand DSL in our city Bhera
Jiway
Muhammad Abid Hussain Shah
+92-321-6076005
+92-301-6076005
+92-312-6076005
+92-48-6799521
+92-48-3008182
can’t we check called numbers details online at their website.
please chek me my 4rth month
previous billing record
my number (0412-653446)
id name:Hafiz abdul kareem
Sir, Telephone # 36824174 installed at my residence at 29 Madni Road,Ahtha Makhan Singh, New Dharampoura,Lahore. About one year back I did stopped CLI Faciliy at my said telephone. But I am still receiving CLI charges in the monthly bill. I did complain by registered post at PTCL Baghabanpura Division and at 1236 but no fruitful action has been taken by them. Kindly remove CLI charges from my bill and oblige.
UmarDraz
I am the resident of Muhammdi town PAF road Mianwali It is awful that I am not getting my phone bill in time Just because the postman retains these bill till last date. these bills are then kept in a local shop for collection by the customers. It is terrible that we mostly found the shop closed as I found it closed since 19th march 2011 till now.
on line bills must contain all details because customers must know full details of their bills as thay are paying..online line facility is also need to know how much we call it should be very important for all consumers
thanks
i want to see my call details but not found any one help me
Sir i am jobless. so give me any job plz,.,.
03422910770
kindly send my ptcl bill. 9202136338822.and 9202134652835
good service
i want to see my bill and call details through net but not found any one help me
sir bill se related malomat kahan se hasil ki ja sakte hain 1200 wale call attend nahin karte
hamare bill main other charges ke naam se 750RS lage hoe hain wo kis baat k hain
Account id kaya hoti hai koi bata sakta hai???