Manage Your Zong Prepaid Numbers with E-Care

Here Zong comes with another exciting portal for their users who have access to the internet.

It is something like Telenor’s Web self service but with more options and feature than of Telenor’s web self service.

Named as Zong’s E-Care web portal, which was previously available for only postpaid customers is now accessible for Zong prepaid users too – to manage their Zong Numbers and various related setting .

Located at http://ecare.zong.com.pk:8080/aiecare/index.jsp

How to Register:

All you need is your Zong Number and CNIC – that’s it. And when you login Zong will use your registered name against your Zong connection.

Once logged in, you can perform plenty of tweaking with your Zong number. You will have full control over whatever you want to play with your Zong Number.

Monthly bill details is only for postpaid customers, however, for prepaid customers there is account recharge history with full details of recharging.

Click on payment history, choose month and click submit: Remember that Zong E-care service will use popup window to show your account recharge history, so allow your browser to let Zong E care site to launch popups.

Other features include, account usage details, where you can see your call records, SMS records etc with complete details. I haven’t seen Warid or even Telenor providing account history with these much details even to their postpaid customers on their webportals.

But there is one odd thing here with Zong, it gives account history details for prepaid customers for only last fifteen(15) days. And yes Zong Ecare will use popup windows here too to show up your chosen history details.

Other amazing part of Zong E care is that it can show you remaining Free minutes or Free SMS, or even remaining GPRS package details, with expiry or next package deduction details. Its free YaY.

Zong Ecare offer you this facility for recharging any Zong account of friend orĀ  family or your own Zong account using Card Recharge option, just type Zong number and PIN number of scratch card – and you are done.

Services activation/deactivation options, settings change, package conversion, lost sim blocking, friend and family options are all other features of Zong E Care – Please note that Normal VAS charges apply for using these features as per Zong Policy.

Zong has done better than Telenor and Warid’s web-portals in terms of features, but Zong may lack behind if we talk about design and user experience.


  • why do zong even bother, you would think they would just give up trying to copy the likes of Telenor and Ufone, it is all about managment, people and ideas. not copy paste becuase it works else where.

    • masla ya ha meri sim kho gai ha or meri sim perpaid the ab mujha pata karna ha mene ja coll kithe wo kin number per kithe plz gaid me plz plz

  • I don’t know y Ufone isn’t giving this facility to even it’s postpay customers. Thinking to port out.

  • yar yah zong buddy ka bar me koi package nakalo plz plz yar sumjha karo apsay to ufone wala buht acha han

  • hey admin please guide. i tried to register at zong ecare but no luck. they give me a error i think this is the error. cannot set password, password request error. please help me.

  • koi mje guide kr skta hai k jab me apna number zong ecare per apna number rigister krta hu to RUNTIME EROR a jata hai plz is ka sullion ho to bhi mje btao ([email protected]) is mail per bta dey plz

  • also facing the same problem dude
    do anyone have any idea that how v can register our num for E care

  • i think zong ebill was easy and better for callrecord checking, the customers are facing so many problems while they want to login, plz activte ebill again.thanks

  • yar zong e billing wali website kitne dino se nahi chal rahi kya masyela hai kisi ko koio pata ha is k bare m,Ya is ka koi aur alternative.

  • kya app bata sakte hain k call detail k se check kar sakte hain zong ki

    plzz btaien ye zong e bill wali site se call detail kyun nahi aa rahi

  • sir i want to know that this e care system is also present in mobilink service if yes then his link plz send thanks.

  • yhar kua masla huy call detail kuo nhn ah rehi koi masla huy tou kab tak tehk hu juyga

  • Zong E-Care service is very good. This service is active till now. I have checked my account details today. To check ur last 15 days calling history, log in to ur zong e bill account. now click “Information” link. then go to “Usage Details” link. You will see start date n end date. Click “Submit” button. A new pop-up window will appear with ur phone calls details during last 15 days like ur number, other person number, call start time, call end time, duration of call, deduction amount in rupees, tax details, total deduction etc.

    • dear i m using e-care web but every time user login error comes again and agian my number is 03123191884 and i sign as 123191884 or 3123191884 ?????? what i type ??

      • U should enter ur number as 3123191884 then enter ur password and then enter random key which is case sensitive.

    • agar ap ko zong ya kisi or network ki call+sms history janani ho to ap mujy contact ker sakty hy. 03057228157.

      my name is faisal.

  • yes its a good service.. and i appreaciate that… bt the major problem what iv seen is, u can only check ur usage details twice a day.. if i need to trace back a number.. i have to wait for the next comming day.. Grrr…. plz remove this retrction on checking Usage details..

    • Yes dear. Twice a day limit is very low. It should be at least 10 times. This limit is only for prepaid connections.

  • Hey friends….yaar mujy aapki thori si help chye.Meny zong e care active kya hai.lekin mujy meri usage detail or payment history nahi pta chal rhi..jab b submit per click kerta hn koi process nahi hota.if is it error then please tell me the solution.thanks
    Subhan Ahmad.

  • NO DOUBT its a very gud service bt every yime whn i chkd i di`t ths bz there iz a oblm like run time eror,,logn eror and may more?

  • Hey friendsā€¦.yaar mujy aapki thori si help chye.Meny zong e care active kya hai.lekin mujy meri usage detail or payment history nahi pta chal rhi..jab b submit per click kerta hn koi process nahi hota.if is it error then please tell me the solution.thanks
    Subhan Ahmad.

  • malani Frnd mery pass E care A/c main Call History open nahe hoty plz some buddy help me about this mater.02135441303

    • yar zong mai koi esi chez he hi nahi sirf nam rakh diya he ecare magar andar kuch rakha nahi sab fake he est are west u fone is the best 1 mint mai call histri a jati he

  • asalam o alaikum
    your all packages r fantastic specially 24 hours free call city package i think in feature zong finished the all telecoms

  • eCare par maine apna account b bana lia hai lakin phir b calls ki detail show nai ho rahi, aisa kio hai, plz plz reply me. kese calls ki detail check ho gi>

  • service to zong ki bohat he achi hai per charges ki detail pata chale to thek hai

    or RAMDOM KEY image main show he nai hoti

  • YAR PLZ MUJY KOI BATAO K ZONG KI CALLZ HISTORY DELETE HO SAKTI H KYA
    R MJY MERA PASWORD NI MIL RAHA WAHAN SY MERY NU PY SEND HO JATA H LAKIN MJY RECEVE NHE HOTA PLZ HELP ME AT [email protected] R 00923435087118

  • PLEASE YE BATA DAIN K ZONG MAIN E CARE SE KISS TARAH APNA DETA CHEK KIA JA SAKTA HAI?
    SYED UMER GARDEZI APP NEWS KARACHI
    03125632968

  • plz koe btaey ga k zong k sab numbrs ki detail kaisay pata chalti hai?agr kisi bhai ko pata h to mujay mail kr day…………

  • main batata hoon wait sub say pahle pc khol our wpsite ka nam eyee le ….www.google.com our iss mein khud dhonle naaaaa samjha k nahi samjha k samjaon phir

  • AOA
    yar main nain bohat dafa apna password hasil karnain ki koshis ki hain main nay apna mobile number aur nic card no our random key ka thek use kia magert phir be nahin login hota please help

  • DEAR FRIENDS ZONG E-CARE HAS BEEN FINISHED INCOMING CALL HISTORY CAN ANY BODY TELL ME THAT HOW CAN I CHECK INCOMING CALL HISTORY
    PLEAS THIS IS MY NUMBER 03132794523 JUST DO ME A SMS THEN I WILL CALL HIM OR HER.
    I WILL BE THANK FULL HIM OR HER
    THANKS
    SHAMS

  • main apni cals histori chaq kerna chata hun but ni ker pata plz help meee

  • yr koi call history kay bary mian link send kr do plzzzzzzzzzzzzz

    03125553005

    zong call histroy kay bary

  • eCare par maine apna account b bana lia hai lakin phir b calls ki detail show nai ho rahi, aisa kio hai, plz plz reply me. kese calls ki detail check ho gi>

    Reply on this number:- 00923134330630

  • i try my best to get our calls detail but in vain please help me i want to need my in coming and out call detail of june month.thanks

  • salam
    zong ke sim per jub b zyada load karo ye hud ba hud hatam keray hai and call center walay b bath nai kertay, aur happy hour may call milao sara balace b hatam and free minutes b hatam, china ka mall esa hota hai fazol networt hai tanga agaya ho 3 sim hai mnp telenor per ker raha ho,

  • Assalam-o-alaikum
    Dear sir,
    sir mujhe ap ki help chaye mujhe M9 pasinup ho na he but error Dey raha hey to mujhe ap inform karden plz
    Best Regards,
    Abdul raheel
    Cont#0344-2441420

  • salam dosto jub koi mushkil me ho ap pr frz hi us mushkil ka hal talash krna na ky kisi ka mzaq krna ya bat lambi krna zong selef ka pta nahe to aisy me theards lga ky apna qimati wqat zayy mt kro

  • HI DUDE I WANNA TAKE SOME INFORMATION FROM YOU PLZ TELL ME ABOUT USER DETAIL OF ZONG E CARE THANKX

  • zong ki smj nae ati plz yr koi pkge nikalo.zong network ki smj ni ati 1pkge pury pakistan me ata ay but zong k only 1 sher

  • jis ne b Zong,Telenor n U fone ki call detail ka tareeka jan’na ha to cntct me…
    03444100108…

    pehly jis jis ne cntct kiya…thnx

  • I am living here in Dubai. I want to check zong call history . But is not working here through ecare if anybody know any way to check zong call history please brief me.

  • Raheel Qureshi February 24, 2012 at 2:44 pm

    Your comment is awaiting moderation.

    ASSALAM_O_ALAIKUM WARHAMATULLAH
    I am muslim My name is Raheel Qureshi
    I am Urdu speak i can speak broken english i read in class inter i am a medical student
    INSHALLAH I will be Doctor in future i live in Hyderabad
    [Hyderabad] city of Pakistan my aim of life is Doctor and help the poor people my id is [email protected]
    cheer you INSHALLAH see you again good bye
    please give me your information you are my best friend
    i am glad to see you
    ALLAH HAFIZ
    zong is very best i am forget zong chat id please tell me zong

    RAHEEL QURESHI
    STUDENT OF MEDICAL SCIENCE
    MY CELL ā€03133831988ā€
    ā€9203133831988ā€

  • yar zong chat walo ne mujay id di thi wo muj say delet ho gai hay aur main bhool gaya ho please main kasay malom karo zong chat id

  • Ye to telenor nai hai,zong to bus bekwas network hai,
    telenoka nam hi kapi hai

  • Agr koi zong or telenor ka tarika jan’na chahta ha to cntct me 0344-4100108*0322-4100108*03084100108…

  • ecare.Ā­zong.Ā­com.Ā­pk:Ā­8080/Ā­aiecare/Ā­index.Ā­jsp is not working can any body tell that how I can register for e care.

  • mera cell gun point pe chin gia hai to muje apni sim ki detail chaye web self cear ke zarye to kis trha chek ho gi ap meri kuch madad kare ge

  • Hey sum stole ma sim so I wanna check the cell history so I can find out who stole ma sim can any pls tel me how I try once on ecare zong but they send da password to my number n its not with me coz sum1 stole it is there any other way to check call history plss let me know pls

    Thank you

  • bhai meri zong ki sim register nahe ho rhe pta he nahe kiss nic pay li ha kiss thra maloom kar0o k kiss nic pay nikalwai ha sim .

  • detail ckeck kerny ka process bht simple hy. agr kisi ko samaj ni a rhi to wo mujy es number per call ker sakta hy. 03057228157 ye number zong my convert hy.

  • agar kisi ko zong ki call detaile lyni ho to mujy call ker sakta hy. kamar rohail. 03219748262

  • DOSTO YAY FAISAL NASIR NAM K BANDE SAY HOSHYAR REHNA YAY JHOTA FRAOUD HAY MERE PESE KHA GAYA OR DETAIL BHI NAHI BATAIE ISNE

  • yaha kuy be call detail nai nikal sakta pass word ley kar tu kuy be fankaar nikalsakta haibina pssword k nikalny wala fankaar hota hai jis tarha ke mein soft say nikalleyta hohahahah bye bye num nai dey sakta sorry all

  • friends ap jab chaho zong ya kisi or network ki detaile muj sy ly sakty ho. my number is 03057228157

    • sir mainra number ye hai is ki sms or call detaile maloom karna hai 03432488734
      or ager hum ko koi tang kata hai to us ki information dy sakty hai k kon hi wo

  • meri prfle sign up nahi horhi bar bar case senstive ka error arha ha letr capital me b likhe han phr b..ksi ko pata ha?

  • agar ap ko zong ya kisi or network ki call+sms history janani ho to ap mujy contact ker sakty hy. 03057228157.
    my name is faisal.

  • agar ap ko zong ya kisi or network ki call+sms history janani ho to ap mujy contact ker sakty hy. 03057228157.
    my name is faisal..

  • agar ap ko zong ya kisi or network ki call+sms history janani ho to ap mujy contact ker sakty hy. 03057228157.
    my name is faisal…

  • Agar ap ko kisi bhi network ki call or sms history lyni ho tp ap mujy contact ker sakty hy. 03419678336
    03057228157

  • agr yh pata krna ho ky yh num kis id crad py active ha wo id crad num chye ho to kia treka ha tell me friends..

  • agar ap ko telenor ya kisi or network ki call+sms history janani ho to ap mujy contact ker sakty hy. 03057228157…
    my name is faisal.. 03419678336./

  • Kisi bhi friend ko zong ya kisi or network ki detail lyni ho to mujy contact ker sakta hy.
    03057228157
    03419678336

  • agar ap ko telenor ya kisi or network ki call+sms history janani ho to ap mujy contact ker sakty hy. 03057228157, 03419678336
    my name is faisal………..

  • salaam to all frinds ar mujhe 1 call ai thi jo mere iak frind ki thi or us ka numbar mujh se delet o gea ha ab wo numbar kese nikalo

  • hello friend agr kisi ko kisi bhi number ki call or sms history lyni ho.

    ya kisi bhi number ki ownership lyni ho to ap mujy contct ker sakty hy

    maslan name, cnic number or gar ka address.

    0303-0790037.

  • hello friends agr kisi ko telenor ya ksi or network ki calls or smsm detail lyni ho to ap mujy contact ker sakty hy.
    es k elawa kisi bhi number ki ownership lyni ho name cnic or gar ka address to wo bhi mil jaye ga.
    0303-0790037

  • kindly mjy bta dy k nber dtail kesy mallom ki jti ha mera nbr miss hogea ha r us nnber py zarori cl krni ha


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