Mobilink today announced key restructuring and portfolio changes with-in its top management, we have confirmed.
According to information we have got, Customer Care department is now consolidated under Commercial, which Mobilink thinks will help achieve quicker and more effective end to end execution.
Sales and Distribution is being split with an aim to get better sales and higher revenues with dedicated focus, depth and execution power.
Vice Presidents for Marketing, Sales, Distributions, Business Analysis and Planning and Customer Care have been changed.
To start with Mr. Wasif Mustafa has replaced Farid Ahmed to head the Marketing department.
Wasif has previously served Mobilink as head of Marketing Strategy & Pricing. Later on he remained Director for VAS, Distribution & Sales Planning and Analysis. Wasif’s recent most assignment was with VimpelCom where he was serving as Chief Commercial Officer.
Irfan Akram – who is currently the head of Customer Care – is given back the Sales. He has previously remained the head of sales before Jahanzeb Taj replaced him in March 2009.
Farid Ahmad is now given the Headship of Business Analysis and Planning.
Customer Care will go to Muhammad Arshad, who is currently head of Customer Care at Banglalink, VimpelCom’s arm in Bangladesh. Till Arshad’s arrival, Fareed Bajwa will remain the interim head of CS.
Muhammad Farrukh Umair will become the Head of Distribution.
All of these positions would report directly to Bilal Sheikh, Chief Commercial Officer.
We have heard that Wasif is an aggressive player, who is likely to bring solid action in Mobilink’s upcoming campaigns.
All these changes look promising from here, especially when market is saturating and 3G is just around the corner. Clearly the focus is on aggressive marketing with more muscle put together for sales and distribution.
I heard that ex VPIT was also canned was part of reshuffle?
who cares? we dont like pathetic mobilink
GOD bless Mobilink
At the top level, Mobilink has become a family business…
lagta hai mobilink ke burray din agaye.. bhai koi naye loag bhi hire kar lein shayad brand image hee theek ho jaye
Last year they laid off around 300 employees, now comes this reshuffle amid the news of Mobilink being given highest tax payer award. I wonder how they pay highest tax when their clientele has shrunk so much? In my phone book of around 900 numbers and the people I know, hardly 5-7 are on “May-B-Link’ network. There must be something fishy!
Mobilink needs new management – period!
In last 6 years, Telenor grew from 16 million subs to 33 million. Zong grew from practically 0 to 19 million. UFone grew from 16 million to 23 million. Mobilink grew from 31 million to 37 million.
Clearly, the old team has not been able to deliver and shunting old faces from Laos or Bangladesh will not give the desired results.
It appears that management is trusting Bilal Sheikh to take them to the promised land — in last 6 years, he hasn’t been able to.