Help Line Call Rates Doubled on Zong and Ufone

We know that Mobilink and Telenor had increased helpline call’s rates (which are now Rs. 1.21 including tax per call), following them now Zong and Ufone have increased help line call rates too.

Now all calls made on helpline will be charged Rs. 1.21 per call (including taxes) on all networks, except Warid. We are sure warid will follow the trend in a day or two as well.

The bad thing is that none of these companies notified their customers in advance about this price increase, neither by print/electronic advertisements nor the SMS. It is interesting to note that cellular companies can easily afford to send KFC/McDonald’s promotion offers via SMS but not a notification about sudden increase in call rates.

I hope PTA holds authority to impose fine as well other than just the warning messages!

Tech reporter with over 10 years of experience, founder of ProPakistani.PK


  • Zafar Rasheed Awan

    I have already told u, telenor rate is RS1.52 with tax for a call to CRO. Why don”t u Understand

  • all these comp have shit service centers with bull shit rates

  • Muhammad Zohair Chohan

    1.21 rupee day kr b 2 ghantay wait krna parta hai agay se kaha jata hai k system available nae app baad main fone krain….. koi faida nae… :(

  • perveen Gul

    AOA ple show me my mark sheet F.A part 2 supplementary ajkbise my roll no is 602707

  • I am against this price rise.First of all you have to wait for hours and after that you get no solution to your problem.

    I also want to request the owner of this blog, because of its huge audience, that he should run a campaign to reduce the mobile tax of 21% to its original state of 15% which it was,few months back.And this is also high.It should not be more than 10%.

    Plus the Ads should be clear cut.Nothing should be written in small fonts in one corner.Everything should be Clear and Big.

  • jawad islamabad

    call rates increase karnay say customers ko nuqsan hoa hai becoz call karo to 2 ghanaty bad awaz ati hai es waqt syestem busy hai again try karin. kia fada es ka

  • SIDRA

    i love telenor..and…sweden…

    • Zee

      u r not muslim i think!! u know telenor is yahodii company….and its belong to norway

  • kaynat

    zong ki sub se ghatia service hai

  • kaynat

    package activate kerna ho toh itni dair intizar fir hota b nae aur call kero kisi no pe toh aata hai k aapka balance efficient nhi ha aur balance hota ha credit khudbakhud use ho jata hai

  • Shahid Khan

    AA i am using Ufone. its a very charming network. its sms services are unlimited and several packages. some time i can use Zong. Zong is also doing a good job

  • saqib shahzad

    To see all company rate increasing day by day with insufficient help from help line it made out a good earning for company. Every network have their GPR activation through simple sms. What the hell is going on with Ufone. There earn through help line a lot i call 10 time a day to activate the GPRS and MMS setting of Ufone but it didn’t work even if i cant my mobile i wait for a long time to receive setting of Ufone GPRS. Plz i humbly ask Ufone plz pay simpathy to poor customer of Ufone.

  • macho man

    hello guyzzzz plz koi batae ga ye zong wale daily charges kyo khaat rahai hai aur ye bhi batae ke zong sms chat kaise unsubscribe hota he plzzzzzzzzz tell me