SMS/MMS and GPRS Down on Ufone's Network

Reportedly, all Ufone Customers are unable to send SMS from their numbers. Selected users reported GPRS downtime as well, however, CSR confirmed only SMS issues. He confirmed that (Ufone’s) whole network is experiencing identified SMS issues, and no one will be able to send/Recieve SMS until the problem is resolved. No ETA was given!

Problem started late night around 10 PM and was un resolved till now. (Last checked 7:00 AM)

I wonder, what compensation Ufone will offer to its customers against this huge down time.

Tech reporter with over 10 years of experience, founder of ProPakistani.PK


  • Muhammad Faraz Cheema

    I sent a sms to 602 to subscribe to ufone bundle sms package on 13th feb my balance was but my package hasn’t been activate to this date. I have complained multiple times on 333 but they have done nothing.

    • Zeerak

      Yes, same thing happened to me a few days ago and I called 333, but the problem was solved within 24 hrs, as the CSR promised.

  • Muhammad Faraz Cheema

    I sent a sms to 602 to subscribe to ufone bundle sms package on 13th feb my balance was deducted but my package hasn’t been activate to this date. I have complained multiple times on 333 but they have done nothing.

  • omerfarooq

    Did you mentioned about Compensation?
    I bet that with POOR consumer court approach and hardly any forceable consumer law, Pakistanis can hardly get any compensation.

  • Zeeshan

    Hi dera friends!

    wht happen with the ufone network last night, any one explain me please?

    Rgds
    Zeeshan

  • Zeeshan

    koi bata skta hai k yah problem kab solve ho ga,, kyn 333 pay b call nahi mill rahi kal shaam say,, ???