PTA Directs PTCL to Send Detailed, Itemized Bills

Pakistan Telecommunication Authority has directed PTCL to send detailed and itemized list of all calls in monthly bills. It maybe recalled that PTCL had decided to deliver monthly bills on a single page, without itemized call details, leaving customers with no details of their usage.

PTCL sent one paged bill last month, on which PTA got plenty of complaints and concerns from PTCL Customers.

Source close to PTA high officials confirmed us that authority has directed PTCL to send detailed bills to avoid any confusion and discomfort of PTCL customers. Source further revealed that PTA has asked PTCL to enhance 1217 services. Reportedly, in its note to PTCL, regulator has shows its concern over dropping numbers of PTCL customers. PTA has asked PTCL to keep customers satisfied in order to regain its position in the market.

We could not confirm this news from PTCL spokesman.

Tech and telecom reporter with over 15 years of experience, he works as founder of ProPakistani.PK


  • Please send us the detail of Monthly Mobile Bill charges.

  • The local call details are not listed in the detailed bill. Don’t we have this right to know when and how long have we made local calls? Someone should raise the voice.

  • yes tams i agree with you. As i have a doubt about my local calls bill. they should list down the local call details as well.

  • sir please send me Call details on my mail my ptcl number 0423-7493700 & 0423-63127897

  • sir mughy mara ptcl number ke call detail mary e-mail p send kar diya kary 0423-7493700 thanks

  • Please send me the calls detail for the month of April may and June-2012 against 04235911222

  • my request iz kay mujhy apny ptcl land line no 02135065457 september 2012.ka tamam outgoing data chaie.


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