Since the launch of “SIM Information System – 668”, more than 1.8 million (18 lacs) mobile subscribers have sought their SIM(s) data while 10% of them have visited Customer Services Centers (CSC) of mobile operators for the correction of their data.
For the convenience of mobile phone subscribers of smaller cities and far-flung areas, PTA has also allowed the selected Franchises to only receive the complaints regarding SIM data and they will handover copy of undertaking to the subscriber. They shall not be allowed to correct/amend the data. This shall only be done by mobile company”. This was said by Chairman Pakistan Telecommunication Authority (PTA), Dr. Mohammed Yaseen during his visits to CSCs of five mobile operators in the federal capital today.
Chairman PTA visited CSCs of mobile operators including Mobilink, Ufone, Telenor, Warid and Zong. During his visits, the Chairman interacted with mobile users present at the CSCs for the correction of their SIMs data. He enquired about the new system from the customers.
Mobile customers apprised him about their issues regarding correction of SIMs data. He also talked to the Customer Services staff of all these operators and enquired about the procedures they were following to support the customers. Senior representatives of concerned mobile operators were also present at their respective CSCs.
While talking to the media, Dr. Yaseen said that the newly launched service is working smoothly and the efforts made by PTA to solve the problem of incorrect data of mobile users and unauthorized SIMs are being efficiently addressed by the mobile operators. He said that during the clearance of mobile subscriber’s data so far, 12.9 million unverified SIMs have been blocked throughout the country.
He said that in view of problems faced by the mobile subscribers, selected franchises have also been allowed to only receive complaints regarding SIM data from mobile users in case SIMs are issued without the knowledge of subscriber.
It may be noted that PTA has recently introduced the “SIM Information System – 668” which has enabled the mobile subscribers to know the total number of SIMs issued against their names with each mobile operator by sending their CNIC number to 668. PTA has also prepared a web-link on its website www.pta.gov.pk.
Any subscriber from within or outside the country can also know number of SIMs issued against his/her CNIC through this link. Up-till now 200,000 Pakistanis from different countries have sought information through this link.
Oh that is good, and subscribers who are not sure that their SIM is registered on their own name must visit the customer support center soon to get it in their name. As other 12.9 million SIMs blocked and who knows next blocked SIM may be yours, so better to verify info of your SIM soon.
Although i have blocked the extra 2 sims against my name but the 668 service is still showing them. WHY?
There are a lot of problems with the service right now. I checked by sending my CNIC to the short code (668). I came to know that I have 2 ufone, 1 mobilink and 4 Telenor connections in my name. True for mobilink and telenor, but when I checked with Ufone by calling their helpline, they said that they don’t provide the data (even after my offer to provide the necessary information) via helpline.
Secondly, I called the Mobilink helpline for a friend of mine who got 10 mobilink numbers in his name (actually he just uses 1), they said that they have NO cell number appearing against this CNIC (my friends).
SO you can conclude the level of this service.. for now.
Hope it may improve in near future…
Recommended: dont be a lazy ass, goto CSC of operators and get your information corrected!
Waoo Its A good Improvement
www Dot freekamai Dot tk
My North Nazimabad ( Karachi ) Friends, Who Are Thinking To Block SIM’s Issued At Their CNIC’s Can Visit Mobilink, Ufone, Warid And Telenor Offices Near 5 Star Chowrangii. But, When I Visited Zong, They Told To Visit Their Gulshan-e-Iqbal Office Near Bait-ul-Mokarram Masjid.
MUST Take Your Orignal CNIC’s And Photocopies Of CNIC Along With You, As They Will Be Required !