Warid IVR Balance Inquiry isn't Free Anymore

By CHAND

We are just told that Warid has starting charging on Balance Inquiries on IVR, that is by dialing 121. IVR balance inquiry, that was previously free on Warid while all other operators used to charge it 10 paisas plus tax.

However, contrary to other operators, Warid is charging 60 12 Paisas (inclusive of taxes) for IVR balance checking – and that too without any prior notice to customers.

It must be kept in mind that on screen balance checking, or USSD balance inquiry (*100#) is still free.

Let’s hope that USSD balance inquiry will remain free – as it is the only free treat left in the telecom sector.

On similar note, this habit of changing service charges without informing customer’s is getting popular – thanks to soft heart of PTA, which is causing damages to customers while companies are making huge bucks.

Update: Previously Warid was charging 60 Paisas, however, now these charges are lowered to 12 Paisas per inquiry.

Tech and telecom reporter for over 15 years


  • Bad news… but didn’t effect much… bcoz Warid has Auto Balance alert System which gives Balance summary after each & every Call or SMS…

  • No problem what the Warid do but customer is the part of the company and they must notify before taking any step. This act show that company did not care about its customer…………

  • But we can check our validity only through IVR. So if we want to know the validity we would be compelled to dial IVR. But still Warid is the only company who is not charging on USSD.

  • As per my info this is wrong statement,

    “We are just told that Warid has starting charging on Balance Inquiries on IVR, that is by dialing 121. IVR balance inquiry, that was previously free on Warid while all other operators used to charge it 10 paisas plus tax.”

    Not All Operators Cahrge 10 paisas plus tax on IVR, Telenor Still has free IVR balance inquiry. Just confirmed it, and you can also check by dialing 555. :)

  • Amir Atta is ever ready to argue. He doesn’t accepts his mistakes. Always justifies his errors. Last comment is an example of that.

  • Condition of Call Centre

    A customer calls to Service centre.
    Cust: Janab mujhey yeh poochna ha kay kiya warid pe IVR k thru balance check karnay pe charges lag gaye hain

    CSR: sir balance check karnay k liye aap 100 press karkay…

    Customer: Janab me charges ka pooch raha hun

    CSR: Ji janab me wahi baat bata raha hun. Balance check karnay k mutaqliq aap ka jo sawalha us kay mutabiq Balance check karnay k liye 100 dial karain or pher 1 press karkay apna balance maloom karlay is pe 50 paisa+tax charge hongein

    Customer: Par pehlay to yeh free tha? aur tax kitna ha

    CSR: Balance check k mutaliq aap ki jo query ha us ka barey me bata dun kay ab is pe 50 paisa+tax service charges charge kiye jarahay hain. Mazeed rehnumai k liye qareebi cutomer service centre tashreef layein

    Cust: to me ne kaha call kara ha? kya yeh customer service service centre nahi?

    CSR: Warid se mutaliq jo poochna ha aap poochain. Mazeed rehnumai k liye qareebi cutomer service centre tashreef layein. Thank you for calling. Allah hafiz..tu tu tu

    Jab banday ko customer service centre he jana ha to pher yeh Inbound call centre q khoola hua ha companies ne??

  • very bad news…
    and agree with jibran warid call canter py call karo to lugta hy jysy kisi govt dept mei aagaye ya kisi kharoos uncle sy baat ho rhi hy.
    tameez to bilkul bhi nahi hyyyy……zong call center is much better than others…

  • warid baqi operators ki tarah CHAKH nahi maray ga. ye takay takay aur paisay paisay pe marnay walay operators pata nahi kahan se aa gai pakistan

  • How to Check Remaining SMS, in SMS Package in Warid Glow?

    Because i’m new to Warid…
    just moved here from Telenor.

    thanks.

    plz help me.

    • dear when u make any call and end ur call ,

      when message of balance come’s after call at the end of this message u can check that how many messages r u consumed.

  • please correct your information. I just checked Warid IVR 121 that its just costing me 12 paisa not 60+tax.

  • salam every one warid ka koi esa package hai jis me hum websides par apne mobile ke numbers dekh saken ya unhen use karchaken koi c bhi a c service hai to please informe me immediately i m waiting [email protected] this is my ID please informe me

  • main apni sim ka number bhool jao or meri sim me balance bhi nhi ho tu me apna number kese check karo ga plz ans my qus

  • glow per sms balance check kar ny k liye *100# dial karen then see ur balance…..thenkxxx Mania

  • frndz warid ka koi asa chkr ha jo mai apni sim se howe msge’s ka pata kr sako’n plzzz agr kisi ko pata ha to plzz tell meee


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