How to Register Complaint with FIA (Cyber Crime Wing)

As we are getting into internet era, cyber crime rates are hiking in similar manner. Many of us don’t know how to legally challenge those criminal activities.


A common internet or mobile phone user, who is victim of a cyber crime, thinks that there is no one to listen his/her pleas. Many of victims end up not registering any complaint.

If you are victim of any sort of cyber crime, don’t sit idle, this is the time to react to get the culprits behind the bars. Registering a complaint with FIA’s cyber crime wing is very simple, and even does not require you to go anywhere.

Simply write down your application (in English or in Urdu), narrate your complete problem, provide as much evidences, details as you can and send it to FIA National Response Center for Cyber Crimes(NR3C).

Address this application to,

To Director Cyber Crimes,
FIA Heaquarters, Islamabad

Write down your problem, with complete details… and in the end mention your name, contact numbers and addresses.

Fax: 051-9266435
Email: [email protected]

In case of email, you will get a response email in 24 hours however it may take 7 days to get a letter by post at your given address in case of fax. You will be given a tracking number of your complaint, with what you may check the status of your complaint latter on.

Please note that FIA accepts applications in only these two formats. Cyber Crime wing will not act unless you write them email or FAX. This is sort of FIR you register with Police.

If you want to know what crimes come under Cyber Crime, read this PDF document (Electronic crimes related laws in Pakistan).


You may call FIA Nr3C offices for consultation – Contact details are available here

Tip: Don’t shy or fear of anything – FIA NR3C guys are pretty helping and very cool. If you are a victim, simply reach them at earliest.

Here are more contact details of FIA Cyber Crime Wing:

Project Director

National Response Center for Cyber Crimes
FIA Head Quarter
G-9/4, Islamabad
Tel: # 051-9106380
Fax: # 051-9106383

Help Desk

National Response Center for Cyber Crimes
FIA Head Quarter
G-9/4, Islamabad
Tel: # 051-9106384
Cell: # 0336-6006060
Fax: # 051-9106383
Email: [email protected]

Tech and telecom reporter with over 15 years of experience, he works as founder of ProPakistani.PK


      • aamir bhai a shameless guy who iz unftunately my cousion iz torturing me abusively since last 6yearz,he sends me absusive messages n emails,wat should i do against him?where should it i report against him?

        • Kia ap k maslay ka koi hall nikla. me ne yehi suna he k kisi maslai ka koi hal nahi nikalta :(

      • plz sir block all the adult sites from pakistan. it is subverting our youth. plz sir must do it… thanks

        • Unfortunately Porn sites are still open and you sent request 6 years ago and they didnt reponded to you which is a shame. Its a plan to destroy Pak Youth, That is y you will notice every paki is watching your sister, wife, mother as you go on shopping, i hope you got my point.

      • sir i am Mustanser abbas from hafizabad and i am victim of fraud by a person live in karachi , he took 100000 rupee from to and said me that i would discuss with some one privatly to give you loan but now sir he is not attending call . i have his ID card number , bank account and phone number , picture, and his office address , plz solve my problm if u can

  • Aamir Bhai, you must define us in briefe that, What things are consider Cyber Crimes, because many of us doesnt know about Cyber Crime Detail.
    I know its childish Question but i didnt see any detail on internet about Cyber Crime.
    I also discussed with one of my friend who is Lawyer and handled Cyber Crime Law cases, I got useful Information, but I thought it wasnt an easy information. Very hard to understand.
    I hope you understand what I am going to say.

      • Aamir sir Facebook pe mane ik bandy se youtube training lane ki fees di thi lakin wo banda training b ni dy raha aur fee b wapis ni kar raha even he block me on facebook please help me,

  • I checked and it seems that its hacked.
    It seems as if FIA Cyber Crime Wing is not managed by the people with the right skills. Same is the case with all the govt departments. Corrupt people who are not eligible. *sad*

    • Regarding abusive calls, they must be reported to PTA, they claim to take strict action on this!

      • hi
        can you pleas me guide me on how to report this incident to PTA. I am getting abusive calls from these numbers!


        although I have blocked them, but still this guy calls me from different numbers!! Sending dirty SMS, and whenever I receive call he just starts to abuse. I am 101% sure that he is just a prank caller and doing this for fun. Please if PTA can take some action, and teach this guy a lesson!!

        Need your help!! :-(

        • PTA sy complaint ho to jati ha lykin service provider waly kuch ni krty.ap ko android app use kr ly es purpose k liyi.first of all agar ap jawab na dy to wo log khud chor jay gay.thanks

  • plz help me one guy torture me daily he in dubai call by net number more times and he created mail by my name it use that illegal… i dont know how to stop them plz help me

  • ye number mere kilaaf gandhi gandhi sms pela kr mje bad naam krne ki koshish kr raha hai o mje b sms krk gandhi baathen kehta hai, plz help me aur s number ko block krwana ;;
    numbr ye hai

  • face book pai ik id ki waja sai mujy bohat parashani hai plz how can i stop that person plz help me its personal

  • I Have Question please give me answer with detail

    if any internet service provider is block a website on his own wetwork without any soild reason.
    Is this The cyber crime Or NOt ?

    Please Give ME All detail and also tell me the rules on this scuation what should i do ?

    • Sir g main aik admi ki complaint kerna chahta hn ..wo gray trafking.gate way. Ka illegle kam kerta hai or usny apny ghar main devices lagai hoi hain anti haking…plz mujy apna moble no day takay maiapko uska ghr dhikha sako or uska face no is 03218835978..plz contact with me..yeh bohat bara group hai or kafi arsa say iss kam mai maluws hai

  • dear sisters of pakistan

    you are requested to be aware on the internet crimes. mr. kashif zulfiqar ph no 0300-4439931 and e mail address [email protected]. is indulge in the flurts through internet.

    he starts affair by saying i love u and then afterwards tries to develop relationship with girls.

    he is working with orient company at lahore

  • FIA arrests hackers: Great job done by FIA

    FIA Cyber Crimes in Islamabad team unearthed notorious hackers’ group namely “Pakbugs” and arrested five (05) hackers belonging to this group from various parts of the country while taking the computers and other related equipment involved in various Cyber Crimes into possession. This group is involved in hacking/defacing thousands of websites belonging to various government/non-government organizations and international organizations also.
    Pakbugs is headed by Jawad Ehsan alias Humza (ZombiE_KsA) who is in Riyadh, Saudi Arabia. The arrested hackers include Ahmad (vergil), Hassan (x00mx00m), Farman, Hammad (inject0r), Taimoor (h4v0c-). FIA Cyber Crimes Department have also identified hackers with nick-names BiG^Smoke, Cyber-Criminal, spo0feR and [a], who have committed a large number of cyber crimes.

  • Sir,

    My Hotmail ID is hacked can you please give it back to me because i have my personal information’s and data stored in it.

    I shall be very thankful to you for this great help looking forward for your help.
    My Hotmail ID is [email protected]


    Syed Mujawar Abbas Naqvi

  • asslam o alikum
    mare id [email protected]
    ko kese nain hack keya howa hain js pr maire pic hain plz mare pic ko hata day or main sab ko motla kar daita ho kah agr es id say kese nain aap ko tang keya to main es main kese be galat kam main molaves nahe ho shukreya.

  • asalmu ali kum
    sir meri ik id hai jis main meri buhat emails hain sir main nay job apply ki thi australia main mera name agaya tha lakin sir meri id hack ho gai hai sir us main meri email hai sir main buhat pareshan hoon sir meri id mujhay dila dijiy meri nokri ka swal hai
    id y hai
    [email protected]
    sir aap ki barti meherbani hogi
    aap mujh say maloomat karlijiy ga kabhi ap ko sakh ho kay y kisi or ki id hai sir main jhoot nahi bol raha plz help kijiy sir buhat zaroori emails hain sir us main is id per meray ko us ka pasword email kardaun plz sir plz plz

  • Very informative and good work. But Complaint form is not opening…pls check

  • Hi,im extremely depressed…a guy asked me out in university and i refused him,he stole my pictures from my laptop and is now using them badly…i am scared and i cannot do anything to confront him…is there any way out of this?
    being a girl,this whole thing is badly threatening my future……

  • somebody using fake profile of lady…… can she launched case aginest this id in FIA and did they will response………. thanks need answer on urgent basis

  • Hi,
    I always get angry when milk man gives unhygienic
    Milk and those who sell cheap quality foods in shops and charge more.for example when the Loaf or muffin were being supposed to sell at 2 rupees they were charging three by saying sui gas is very expensive so we can’t sell on rupees two. above mentioned category people don’t give any receipts so how we can take actions against them milk man and ordinary public hotels and hawkers who sells like vegetables or fruits..
    please answer must i would love to know about that

  • Dear Sir,

    Its been a long time,by the name Amina Noor,she is from Islamabad,she is making a privacy videos of others through using a software for Web cam and threating and black mailing to innocent people,her Yahoo ID is [email protected] and her Mobile#03346614165.I request to pakistan government to take action by finding her location in Islamabad and arrest for her misconduct and threatning to others by emails and calls.

  • Dear sir,
    SAM consultant (Pvt) limited pakistan sending fake e-mails to innocent educated youth plz stop this bad trial and save job seekers from paying huge amount of bank deposits in name of SAM consultants.thanks

    • ME too recived mail from sam consultant and when i contact them at phone, they called me submit test fee, and gave me bank account no—-

  • Dear Sir,
    I work for media and A well-known face. Everyone is not supposed to like all celebrities, so some people make fan page, but some make anti pages on facebook, spreading fake rumors about my life, use my pictures, because anyone can search and find them on the Internet. Now is it ‘freedom of expression’ or punishable by law? Thank you.

  • sirr…
    i don’t know some id is making a my personal video of others through using a software for Web cam and threating and black mailing to take money sirr im a student i don’t have enough money to give her… plx help me she is uploaded my video for many bad websites….
    please do something remove my videos…
    please helppppp sir…

  • Dear Sir,
    Plz help me.5 septmber ko mujhe aik mail receive hoi sam consultants ke name se jo ke aik fraud company hai.sir,test ke liye unhon ne registration ka kaha ke silk bank mein 930 deposit karwaein phir app ki registration ki jaye ge.mein ne woh deposit karwa diye.sir mere pass unn ke message bhi save hain mobile mein bhi and mail mein bhi.mein app se mill kar complete detail btana chahta hoon.sir koi action le kar aisay logon ko pakarein jiss se baqi log bach sakein.umeed hai app help karein ge.thank u so much.

  • I also got fake job offer from SAM consultancy.. thanks to this platform k i got to knw it was fake.i have not respond to them as yet..guys kindly search for company from where you got such an offer. i searched for their company address n found this link.Be careful

  • I also received fake mail from sam consultants
    Mr. Ahmed Kamal who said’ he is Managing Director and offer high pay and benefits.
    I send an email to FIA and complaint against this fake company.

  • If anyone can do with this fucker he is sending me mail again and again plz report it

    Dear Job Seeker,

    SAM Consultants ( A multinational IT/ Telecom Consultants company in Pakistan) has shortlisted your CV for the position of HUMAN RESOURCE EXECUTIVE. Your job city will be ISLAMABAD .This is a permanent job for morning shift 9am to 5pm in which the estimated salary range will be staring from Rs.30,000 P/M upto Rs. 50,000 P/M ( salary is negotiable according to talent and expertise). Being an employee of our company you will get all benefits according to multinational standards. Although after going through your CV, our Head of Department has selected you for this job but only you have to appear for a simple test and interview which will be conducted on same day.

    You may contact us to register your name for the test/interview on below mentioned Human Resource Department numbers.

    Note: Deadline for registration of test/interview: 17th November 2011

    Human Resource Department.

    SAM Consultants

    HR Number: 03234988946 (for registration call timings 9am to 4pm)

    HR Number: 03234988964 (for registration call timings 9am to 4pm)
    HR Dept no.: 04237015894
    UAN: 042/021- 111100100

    Incase you find the numbers busy, you may try later.

  • someone is using this fake id with my brother’s name and he also puts his cell numbers in this fake facebook id everywhere.
    i request you to block this fake id.
    i have tried at my best to contact with the person who used that id but he didn’t block that.
    therefore i decided to request you because i think you can block this…
    if you cannot block this then please you should shutdown your department.
    Regards: Zahid Khan…

  • Sir please check National Oil Refinery Karachi there is big corruption two plains of crude oil came but disappears.

  • Aslam o yahoo id as. [email protected] is abslutely my id.n i myself prepare sumone have hake it..kindly please help me to get me my id..
    thanx n regards
    Aarish M.Aslam

  • yuuppppppppppppppppppppiiiiiiiiiiiiiiiiiiiiiiiiii i m save to furad sam consultants he is the biggest ____ _______ kill him ………..

  • there is a person who claims that he can make adsense account from pakistan as my account was blocked so i contacted him and after negotiation i sent him 4000/= pkr for creating an adsense account ,he sent me a partial approvaled account which was no use so i contacted him and said that asper our committment you have to refund , after that he’s not picking up my phone.
    i want to know that is the case come under cyber crime?
    kindly suggest me so i can go to fia.
    matter is not only 4000 pkr ,matter is cheating
    i have deposit slips and fia can check the sms sharing with him

  • Salaam.
    Yes i got such a mail too.
    I think these people are criminals, they send mail to diff people with diff tact and name of company.
    SAM consultant name remains same but it varies as software and management consultant and sometime south Asian management consultants.

    after thinking over this that whether to submit or not the 1,250/- in their a/c, i decided to search over net, but not found anything related to company, rather , in fact , this is a company in abroad and with no office in lahore.
    So on the deadline day i really searched the mentioned PTCL. number on google i got every thing abt this, so, we must all try to capture these people.

  • someone is using this fake id with my sister’s name and he also puts his cell numbers nd pix in this fake facebook id everywhere.
    i request you to block this fake id.
    i have tried at my best to contact with the person who used that id but he didn’t block that.
    therefore i decided to request you because i think you can block this…
    if you cannot block this then please you should shutdown your department.
    regards.khalida lakho

  • 03317526925
    this is the number…..i dont knw its he or she….but he/she using my name or my group name to abuse my fellow……men ny isy dhondny ki bohat koshish ki hai…but all in vain… plz some action…….what can i do?????

  • application agginst on unknown person;
    janab director sahab syber crime fia;
    a larka h jo hum ko 6 month s bhot tang kr rha h differebt names and numbers sy phale call kr ky par msg kr ky tang krta h meri beti merye son aur meri family ko tang kr ky rakha hwa h mujhe call kr ky dhamki dyta h ky tumri beti aur wife ko aur mujhe b ota kr lye jao ga aur mar do ga aur is ny meri beti ki idd hang kr le h meri beti ki idd mei jo log tay un ko b tang krta h aur galat snap bna kr send krta h aur merye pass prove b h aur bhot gante language use krta h meri beti ny mera beta jo ky uk m h study base ky liye abort kya hwa h meri banji ki shadfi ki snap te kuch jo meri beti ny merye bete ko send ki t us ny woh b hang kr le h aur un snap ko miss use kr rha h aur un pic s meri beti ka idd facebook pr banaya h jo ky merye czn aur different logo ko add ky ky merya name show krta h aur bate means chatting pr kud bat krta h aur bhot galat language use krta h mera aur merye betye ka id card number hang kr ky hume dhamkya dyta h ky mei is idd number s different network ki sim on krwo ga aur ap ko kise big case mei involve krwa do ga merye aur merye ghar walo ka ghar s nikalna muskil ho gya h aur meri beti ka future b daba ho gya h lazaha jin number s call y amsg krta h woh detial yeh h
    03154725641 03214635830 03232832222 03215994505 03368705593 03154728641 03224269253 03344945835 03313191967 03244102120 03124352950 03234488837 03226825225 03014301929 03214288894 03338333295 03249482028 03239069260 03364285156 03154725641 03314397430 03474142088 03236747848 03234447097 03154163423 03218836292 03246634053 03246634039 03424495828 janab alhi ap s guzarsh h is larkye ko jald s jald pakra jae aur is ky kalaf sakat karwi ki jae aur sakat s sakat saza dae jae aur is musabat s jan chorwi jae ap ki anan nawaz ho gae
    faqat ; zahid aziz bhatti
    house # 317 b block new shah jamal town walton road lahore cantt near packages factory humare jin number par call ate h un ki detail yeh h
    03248425784 03234823347 03004486521 03004850447

  • aoa sir muje ek information deni hai..asif hussain incometax ki ofice me clerk ka job karta ha .last year curuption me phans gaya tha .fia k bando ko 15 lac rupae de ke case band kara dia hai ..asif hussain bohot clever banda ha…ye dosro dosro k acount me rupae transfer krta ha…or caroro rupae kamaleta ha.usne is case ki waja se apna number band kardia hai mae apko num dera hun ap in numro se inka adress nikal k case reopen kare plz cruption ko khatam kare humare country se …plz sir
    asif hussain num 03332164532
    asif ki wife 03312258826
    asif k son num 03312258827,03312559319
    asif home ptcl num
    asif wirless num 0214241149
    or ye sare paise apne father_in_law k acount me rakhta ha jiska num ye ha (khawaja mohammad ahmed)03009299607

  • Dear Webuser,
    I want to inform you some one was cheat with me regarding paypal currency, froudster name Mohsin Ali(Haroonabad).
    [email protected]

    After he cheat with me, i was contact with FIA Cyber Crime team, after that FIA call me to provide them prove and avidance, however i was provide them, then after they call me to visit their office for statement i was visit their and record statement after that FIA start process to arrest froudster, finally i got 26000 payment back.

    now is remaining small ammount.

    I am very thanksful to FIA cyber crime team they perform their duty very wel.

    I suggest you asked help from FIA.
    for more information and process of case petation email me i will help you.

    my email : [email protected]

  • Dear FIA team,
    I need your help some one cheat with me.
    His name is Naeem. He take from me Liberty Reserve balance but not send me payment in cash.

    Please take legal action against him.

    His mobile number ; 03128757518

    Liberty Reserve Account number : U1351598

  • sir please help me my family video was uploaded by to u tube which was a big mistake after that i delete but some third person upload it again which is creating big problem for me plesae block htis video.because i dont know to block it.please help me

  • This is fake i have send RS.1050 to the balaji company they told
    me that they will call me tomoro but they dint call me and they block
    my no. i tried to call them but they didnt replyed i send them
    E-mail on [email protected]
    but they told me bad words on email
    they really a bustards..
    there web site is also fake
    there no. some times show not in service some time its working
    they are on the blog thats also “FAKE”…”SCAM”
    dont trust them…they have the boss his name i dont rember
    and he called me whit the no.8735856000 and after 1day i called that
    no. it saw diconnected…they really are “BUSTARD”.
    FRAUD the r SCAM belive me guys dont pay them….
    this addres of AGRA is also fake belive me guys…



  • fake is at name of female installed by someone on website manjam against my following cell no 03003634319 and 03333849839 un-neccesory calls being received,facing unavoidable hardship. request for blocking fake ID.

  • Salam, could someone please tell me if a person receive threats on phone. What is the best way to deal with this kind of situation. Do I need to lodge a FIR against the phone number with the DPO ( the district I belong from) or send a complaint to an investigation agency. Your help in this regards will be highly appreciated. Thanks

  • salam sir i wanna inform u my sister in law have no id card his id card not make coz of fraud case and he is involve some many bad habbits he do abusing and beating my sister or meri sister ko ab talaq bhi nahi dya raha humara sara zewar smann bhi zabt kar k bethay hain is shaks ka nam hay abdul salam
    he is also doing job in saima packaging printing presss he is not good person plz take action he also have un legal weapons also plz do action kindly tc alot ALLAH HAFIZ.

  • Dear sir, Mera computer 3dafa hack kia gaya ha meri sari ids hacked ha skype yahoo facebook gmail. sir main kya karo wo larka lahore say ha. And wo hamesha dhamki de kar skype par pc hack karta ha main usay block bhe karta ho phir bhe uskay pas meri ip ha where i have to complain uska cell number bhe ha agar ap chahay to main de sakta ho.

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