How to Recharge PTCL EVO through Vfone Scratch Cards?

We recently posted about PTCL’s customer support issues while paying bill for prepaid PTCL Evo, here is a mechanism for recharging PTCL EVO through Vfone Scratch Cards.

Note: This method is valid for Huawei USB and PCMCIA cards only. Old USBs from ZTE can’t be recharged through this method.


1- On the main screen of PTCL EVO Panel, click on the Call or Voice Icon to start the soft phone dialer.

2- Using the dial pad, dial 1015 and press the call button

3- After hearing the welcome IVR, select your desired language option by pressing 1 or 2. (enable sound on your computer and make sure volume is turned up).

4- For Card Recharge

  • Select 1
  • Enter the 13 digits pin code from your scratch card.
  • Follow the IVR instructions

5- For balance inquiry select 2 in the main menu.

Tech reporter with over 10 years of experience, founder of ProPakistani.PK

  • Thats the easy part getting them to reactivate it is a completely different story. My PTCL phone line went dead two weeks ago after vistiting and complaing on almost every second day, i finally borrowed my friend’s EVO deice.

    Added Vfone Rs. 500 rupee balance to it. Now it should work right? NO IT DOESNT! Gives a username and password error. I called PTCL for hours over the last 3 days and its still not working.

    Customer services reps took all information severaltimes and each time i was given a different story.

    – The matter has been escalated
    – Our seniors have been informed
    – We have reset it it will work in a few hours etc.

    This basically answered my question why my friend had no issues giving it to me and paying for the balance card, he couldnt get it to work after the first month’s balance ran out. he is using worldcall wireless and is very happy with it.

    • i Agree with MT’s Post. Even i recharged rs 2000 to it but its still not connecting. No one’s born in PTCL i guess to resolve these kind of issues.

  • Is it possible to use evo/evdo USB as a prepaid device?
    I mean if the balance goes nil and i dont use it for 3-4 months, can i just charge it after a 3-4 months lapse? Or will i have to go thru some re-activation process
    Kinldly advise about both WORLDCALL & PTCL usb devices

  • PTCL Compny us very nice
    this is too much helping compney ptcl [ very good ]
    my city Pattoki

  • hi i am using evo 1st itx 2 dificult 2 nt easy way 4 rechrge at screen..mean *num# . .AND itx alxo exp3nsive

  • when i start dialling 1015 for card rechage call does not connected. it appeares “dialing” for sometime then appears “closed” on screen. what should i do plz??????????

  • muj say rabta kren main apko 500 main evo ptcl 15 din k leye free chala k don k ptcl walay 1000 main detay han chay jo bhe package ho sirf 500 aur 15 din with unlimited usage.


    • Dear buy the card then open EVO software from dekstop and goto Tools then in Network option there will be some thing like ”CDMA only” select it and press ok. Then try to recharge your card. Once your Card is loaded then go back to network setting and uncheck CDMA Only and select the default option press ok. Thats all

  • muje evo ka balince chahe or main ksa main hon muje is tenshan se bhar nekalna ha kay bar bar pasay pak send karo muje ksa se recharage karna chata hon plz tel me …

  • muje evo ka balince chahe or main ksa main hon muje is tenshan se bhar nekalna ha kay bar bar pasay pak send na karo muje ksa se recharage karna chata hon plz tel me …muje ksa se hi rechareg karna ha main kiya karo ..?

  • my friend gives mE an eVO 3G
    i want to recharge balance but i don’t know its number ???
    i dn’t have its packing on which the is mentioned.
    can any onE helps me>>>
    contact me on this number plz
    or msg me kindly”””

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