We recently posted about PTCL’s customer support issues while paying bill for prepaid PTCL Evo, here is a mechanism for recharging PTCL EVO through Vfone Scratch Cards.
Note: This method is valid for Huawei USB and PCMCIA cards only. Old USBs from ZTE can’t be recharged through this method.
1- On the main screen of PTCL EVO Panel, click on the Call or Voice Icon to start the soft phone dialer.
2- Using the dial pad, dial 1015 and press the call button
3- After hearing the welcome IVR, select your desired language option by pressing 1 or 2. (enable sound on your computer and make sure volume is turned up).
4- For Card Recharge
- Select 1
- Enter the 13 digits pin code from your scratch card.
- Follow the IVR instructions
5- For balance inquiry select 2 in the main menu.
Thats the easy part getting them to reactivate it is a completely different story. My PTCL phone line went dead two weeks ago after vistiting and complaing on almost every second day, i finally borrowed my friend’s EVO deice.
Added Vfone Rs. 500 rupee balance to it. Now it should work right? NO IT DOESNT! Gives a username and password error. I called PTCL for hours over the last 3 days and its still not working.
Customer services reps took all information severaltimes and each time i was given a different story.
– The matter has been escalated
– Our seniors have been informed
– We have reset it it will work in a few hours etc.
This basically answered my question why my friend had no issues giving it to me and paying for the balance card, he couldnt get it to work after the first month’s balance ran out. he is using worldcall wireless and is very happy with it.
i Agree with MT’s Post. Even i recharged rs 2000 to it but its still not connecting. No one’s born in PTCL i guess to resolve these kind of issues.
nice its gud news for internet user who use ptcl EVO
Is it possible to use evo/evdo USB as a prepaid device?
I mean if the balance goes nil and i dont use it for 3-4 months, can i just charge it after a 3-4 months lapse? Or will i have to go thru some re-activation process
Kinldly advise about both WORLDCALL & PTCL usb devices
yen This is too much helping..
PTCL Compny us very nice
this is too much helping compney ptcl [ very good ]
my city Pattoki
Buy Prepaid vfone and evo card online:
http://www.onestopshop.com.pk
plz evo information for help me thanks
hi i am using evo 1st tym.bt itx 2 dificult 2 recharge.is nt easy way 4 rechrge at screen..mean *num# . .AND itx alxo exp3nsive
m also presurize about rechage
should start an internet packege
when i start dialling 1015 for card rechage call does not connected. it appeares “dialing” for sometime then appears “closed” on screen. what should i do plz??????????
muj say rabta kren main apko 500 main evo ptcl 15 din k leye free chala k don ga.jo k ptcl walay 1000 main detay han chay jo bhe package ho sirf 500 aur 15 din with unlimited usage.
923447518071
ya ksa mumkin ha mera pas evo ha 3oo ka card load kro tu phr 2 din chalti ha
please tell me how to recharge 3g evo card?
Dear buy the card then open EVO software from dekstop and goto Tools then in Network option there will be some thing like ”CDMA only” select it and press ok. Then try to recharge your card. Once your Card is loaded then go back to network setting and uncheck CDMA Only and select the default option press ok. Thats all
Its not working this way .. can anybody help?
muje evo ka balince chahe or main ksa main hon muje is tenshan se bhar nekalna ha kay bar bar pasay pak send karo muje ksa se recharage karna chata hon plz tel me …
muje evo ka balince chahe or main ksa main hon muje is tenshan se bhar nekalna ha kay bar bar pasay pak send na karo muje ksa se recharage karna chata hon plz tel me …muje ksa se hi rechareg karna ha main kiya karo ..?
vfone py card load krny k bahad # ki jagah pound key mangty hain please tell me about pond key
yes what is this POND key????
my friend gives mE an eVO 3G
i want to recharge balance but i don’t know its number ???
i dn’t have its packing on which the is mentioned.
can any onE helps me>>>
contact me on this number plz
or msg me kindly”””
03002873437
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03087210438
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Serious Buyers Contact Via CALL only
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