Pakistan Telecommunication Company Limited (PTCL) Network Operation Center (NOC) team hosted a two day workshop for Etisalat team visiting from Dubai. During the two day workshop, PTCL NOC implementation and roll out was discussed in detail.
Etisalat team were represented by Madhad Ali Said Al Jabri, Dr Riaz Ahmad, Ahmad, Farhan Mahmood, Hassan A Al Aghbari, K Al Sowaidi, Essa B Hassan, Mohamed Ali Al Owais, Wael Abdul Razzaq Sheikh M. Nimer, Hacene SALI, and Muhammad Sharique.
The workshop started with the key note address by CTO PTCL, Muhammad Nasrullah, who after welcoming Etisalat team hoped that the session proves to be mutually beneficial resulting in a valued learning experience for participants. Introduction was given by GM NOC Mateen Malik who talked in detail about the NOC Project, the implementation and operational strategy, issues o program management and project timelines. Detailed presentations on complete technical solution implementation were given by Ajaz Ahmed Khan, Senior Manager NOC Planning & Development, and his team.
The demonstration of NOC capabilities, its customization and extensive operational development by PTCL generated immense interest among participants. Special focus was laid on integration strategy, fault auto diagnosis and isolation. Practices adopted to improve network robustness and service availability were also discussed in the workshop.
The workshop proved to be a platform for a positive and extensive exchange of knowledge and information to formulate a comprehensive framework of collaboration between the two companies. PTCL NOC infrastructure and the gains made with in a year of launch were appreciated by the head of Etisalat delegation in his closing address. Workshop was concluded by presenting souvenirs to the visiting Etisalat delegation.