NADRA Kiosk Not Punching Utility Bills, Thousands of Subscribers Suffer [LTE]

Dear ProPakistani,

I am writing this to register my complaint and protest against NADRA Kiosks, which are to help subscribers pay their utility bills with ease.


Unlike what NADRA claims, my first and probably the last experience with NADRA Kiosks went horrible. My paid amount didn’t reach to the SUI Northern Gas and I was billed again with extra charges for the service that I had paid already for.

This happened as NADRA didn’t punch my bill and transaction was not carried away.

I am sure this is not only me. There must be thousands of other customers who would be bearing the same brunt. I have heard WAPDA linemen telling subscribers to not to pay bills at NADRA Kiosks as they don’t punch bills at time, or even after time.

I am attaching scanned copies of my bills hereby for your reference:

I heave heard that various NADRA e-sahulat centers have ran away with millions of rupees in their pockets, which were submitted by poor gas and electricity subscribers, which never reached to the companies. All these subscribers had to pay their utility bills again.

I wonder, if this country has any rule to implement? and if there is anyone who could listen to the pleas of poor public? Is there anyone who can question NADRA on this?

A concerned citizen,


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    • We ended up getting charged for the same old bills that we paid for via Nadra Kiosk last month. Thought it was a minor glitch, now it seems like a big problem lying on Nadra’s shoulders.

      No doubt, if they have incompetent staff who can’t fix a problem in a month’s time, we should get ready for bigger shocks ;p

  • Ran with consumer money? How is that possible in a civilized country ? Only possible in a junlge. This is one of many reasons I am waiting for my Canadian immigration to arrive. No forum to listen to such daily mess here, now we can’t go to Supreme Court for every complain we have..can we?

      • When you will have an experience with police, army, civil servants or even with some black sheep in public in Pakistan then share your experience. I am very patriotic and I defend Pakistan in every forum and everywhere outside Pakistan. Making people realize that percentage of black sheep among us is increasing everyday isn’t talking against Pakistan, but ultimately we are moving to a closed street.

  • So pay your bills at easypaisa shops!!

    If you recieve an instant confirmation SMS – your bill is paid!

    If not, you’re standing at a Nadra e-sahulat shop!

    • This is Pakistan… i am damn sick of this country and i will leave it as soon as i get any chance. this country is not worth living any more. u dont have even the basic neccities like gas and electricity. i froze to death last night in my house with out gas for 5 hours…. God bless this country….

  • Well, u can only pay the bill if the shop is open! the kiosk people are even not available at the shop to let us pay the bill through ease…, But thanks GOD the shop was not open, else i might would have been made to pay the bill again even after being paid! lolz

  • i was apply for kiosk but due to accident iwas at home for bedrest period 180days my cnic no.3330202046013 security paid in habib bank kamalia plz tell me now i what do for getting kiosk reply plz thanks

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