PTCL Broadband: Tariff Increased, Monthly Data Limit Applied

Sources told us that PTCL has increased tariff for its student package – in addition a 50 GB data limit has been applied to 4Mbps, 6Mbps and 8Mbps DSL packages.

PTCL’s 1Mbps broadband connection is available in student package as well as simple bundled package. PTCL has revised monthly charges for student package whereas charges for the bundle offer, which gives you 1Mbps connection with 150 on-net free minutes and unlimited ‘Keh Do SMS’, are same. New tariff is as follows:

Student Package:

  • New monthly charges: Rs. 929 (earlier they were Rs. 879)

Simple Bundled Package:

  • Bundle package charges are same, i.e. Rs. 999

4Mbps, 6Mbps and 8Mbps Are No More UNLIMITED!

Apart from revising the tariff, PTCL has taken a big step here by capping the above mentioned DSL connections with a monthly usage limit of 50GB.

So from now onwards, be sure that if you go beyond this monthly limit, additional charges of Rs. 1000 will be applied.

Seems like PTCL, here, is following WiMax provider by applying this data usage limit. Those who were already using these connections are aware of the fact that 50GB can easily be consumed in less than one week.

If data limit of 50 GB is exceeded, then revised tariff would be:

Limited Broadband Packages

(50GB Download)

Unlimited Broadband Packages

4Mbps – Rs. 2000

4Mbps – Rs. 3000

6Mbps – Rs. 5000

6Mbps – Rs. 6000

8Mbps – Rs. 7000

8Mbps – Rs. 8000

  • Note that 1Mbps, 2 Mbps, 10Mbps, 20Mbps and 50 Mbps are still unlimited.
  • These revisions will be effective from 1st of August, 2011.

Update:

  • This revision will not effect 2Mbps broadband plan and it will remain unlimited.
  • Also note that installation charges will also be increased to 1000 which are Rs. 590, at the moment.

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    • I tell you what is wrong with the PTCL. PTCL is a Bull-Shit company. It traps its Customers and then sucks its blood. It is run by Corrupt people who even after its privatisation still act, think and plan like Corrupt Government officials. Hell with PTCL and its Bull-Shit DSL. I strongly recommend all people of Pakistan to BoyCott this blood sucking Ass Organization and Strongly Support Only those Private Internet Service Providers who donot act like this stupid (PTCL) company

      • Yeah I agree…they are acting like Ufone greedy people.
        We were thinking they’ll do something better in near future for customers because may be they are relative to President.
        Sharam karo dunia taraqi kar rahi hai or tum log neechay janay k soch rahay ho…

      • You are right! I remember when I got my ptcl dsl connection two and a half years back. At that time, they said that after 1 year modem will be customer’s property. But, when I went to remove my connection few days back, they said that there is no such offer and you have to return the modem.

    • omg ptcl.
      you guys are so gready and full of stupidity.
      i’m downgrading my 4mb to 1mb now. you won’t be getting any more of my money – so this plan of yorus to loot more money from customers has failed!

      Soon when nayatel optical fiber reaches here, i’m switching to it, so you wont get any of my money. and yes nayatel will soon have 4mbps+ packages unlimited on fiber optic. not like your hectic 50yr old copper lines that cause disconnections every hour.

      burn in hell ptcl

    • I call at 1236 and they said if user download 50GB and 1 kb then he have to pay 1000 extra. BULL Shit PTCL. We have to boycott these services for one month and PTCL will be on the knees.

  • you wanna charge extra money ..okk we understand BUT please decrease this cost maybe an extra 200-300 is enough…anyways if they implement it boss apko unlimited data plans walay dsl packages pe aik article karna paraei ga..

  • Oh Come on PTCL…. i think we should all stop using MOBILE & INTERNET
    This Government is the worst Government I every seen in my life…….
    Kash Some one take notice on it…..

  • it seems that previous lesson/ experience of PAKISTAN PACKAGE is not enough for PTCL when they applied Pakistan Package without Customer’s will.. then they lost a huge market share. Huge number of people stoped using PTCL landline. but broadband proved new blood for PTCL life/exixtence… but it seems now they are going to be do it again…

    I can’t afford broadband if this new tariff applies… GOOD BYE PTCL

    • i think some one in ptcl wants to destroy by giving such foolish ideas… they will lose there advantage of being largest broadband provider of country and once other take over they will never gain it… they have only broad band so people will start throwing there connection again… good bye ptcl

  • Deserter for PTCL broadband and I think downfall is starting for PTCL in broadband if this happens. This is due to adviser of PTCL who’s wants to PTCL like PIA, Pakistan Steel, KESE & Pakistan Railway.

    GOD Save Pakistan and PTCL.

  • OK.This is quite obvious.They are pushing their abnormally expensive VDSL internet down our throat to cover their expenses spent on installing it, overlooking the fact that it will create discrimination among the normal and the uber elite customer regarding ‘unlimited broadband’.

    How ridiculous! I hope LDN doesn’t follow the same path now that the competition has gone down significantly.

    • Ever since I was automatically upgraded from 2mb to 4mb, I have not been able to download large files or torrents at 4mb. It bursts to 4mb but then slows down to 2mb.

      So downgrading from 4 to 2 sounds like a good option for me, too

  • As ptcl has monopoly in pakistan.(landline and broadband ) too many companies in pakistan but alas they working only big cities of pakistan , how ever ptcl penetrate in pakistan with coverage. but they fail to provide up to standard service in pakistan. so from this plateform i reguest to other companies like(wateen,qubee,witribe,mobilink and world call ETC..) that plz expand your operation all over the country as environment of pure competition will creat …… and a common consumer can take advantage from this service (like now in telecommunication a person have oppertunity to select their operator) like this should be in ISP.. so in my view this is the way to learn lesson to ptcl…….PAKISTAN ZINDABAD…

  • Guys and Gals pardon my french but please stop fussing. When PTCL used monopolistic practices and dropped rates to drive out the competition (those that you are championing here such as Witribe, Wateen, Mobilink, Qubee) everybody on the forum and across Pakistan cheered on PTCL. Now when PTCL realized that this is unsustainable and it dominates the 1mbps and above market and is raising rates, the same people are criticizing it.

    @Don: you are requesting other ISPs to expand and create competition. What if these others were driven out by the exact short term predatory pricing by PTCL.

    • Supplementing your response, perhaps people don’t know that many western countries actually have bandwidth caps in place.

      Go check out Comcast, Verizon, BT or Virgin Media, or whatever – you’ll see.

      Oh – and 50GB isn’t that bad… unless you’re heavily involved in piracy. Are you?

        • in case you have forgotten,many customers at the western countries are pretty much pissed off with their ISPs because of the data limit. They are wishing for a Korean style broadband service

      • and what about the browsing speed it sucks……
        in western countries you should also check their pings….

      • @Shaheer , Verizon , Virgin Media or others are the cellular companies they provide faster and better internet over the air,and we are talking about ptcl its the damn landline DSL .. don’t you see the difference .. In USA the average landline DSL speed is 10MB/s-20MB/s , what about here pathatic service , low speed , unheard complains and heavy cost …

      • Lolzz @Shaheer, do you really think that People get Dsl just to download trailers of movies and demo games?? HECK NO MORON!

        You wanna talk about Western countries? ok…..then do us a favor and ask them about their pings, ask them how many times do they have to face downtime of their conenctions, how many times does their dsl gets disconnected in a single day…..NONE! ohh and btw, they DONT provide dsl from cheap copper wires in western countries mate.

        So it looks like either you’re an idiot who knows sh*t about Dsl and internet or either you have no freaking idea what excatly are you talking about.

        As for ptcl, they’ve done it this time, they are acting like a child with tools in his hands, they are f*cked up now.

  • Now this is a big opportunity for other competitors to cash in the market that PTCL will loose by lowering their prices. PTCL is behaving like a monopoly.

    • Too late they already killed most of their competitors with their low pricing.

      • Didnt you know lolzz? these kind of offers are introduced just for US Pakistanis in Ramadan Mubarak.

        Vegetables, Fruits, Livestock, etc all the prices of these item touch the sky lolzz cuz its Ramadan you know :P

  • ptcl thinks by forcing downloading caps it can make people buy vdsl.. thats never going to happen as long as there are companies like worldcall and lDN providing unlimited download… get ready to lose a lot of customers ptcl

    • Lose customers to word call? The company wcall itself is in the process of being bailed out.
      Second, none of the isps has the capacity to take ptcls business so please stop dreaming and wake up.

      PTCL never let LDN or dsl companies to flourish and now when it’s raising prices people arevwaking up to their monopolistic practises which was the same intention from the very start hahaha stupid us desis. Arab hum seh ziyada heh

  • Hi, I think they should revise the amount of 1MB connection it should be lower.

  • — So from now onwards, be sure that if you go beyond this monthly limit, additional charges of Rs. 1000 will be applied.

    And of course, like local billing, only PTCL knows who went over and who didnt. The modems they give with their connections dont log traffic details. So now if PTCL claims you went over the limit how can you prove them wrong?

    • In fact we should petition the PTA to stop them unless they provide a website that displays your total usage on a daily basis.

      Even other providers do smart things like send you an email when you use 70% or 90% of the limit. PTCL: automatic Rs 1000 to your bill.

      • That is a solution for YOU and ME but it is not a solution for over 90% of PTCL users.

        Also any monitoring software installed on a client machine (desktop, laptop, etc) will not tell you full story of usage, especially if you use PTCL wifi which are open to public (no WEP WAP by default)

  • DEAR jungle ka raja…. custmer is KING not ptcl…and customer has power to make his decesion about his internet provider either buy or not… its ptcl luck that its monopoly …..otherwise ptcl is nothing…..

  • Wow ptcl you won our hearts very good ramadan offer you should be given gold medal of shoes for this offer.

  • In 1 Mb connection You Can Download Almost 250 GB if used 24/7 … So still 1 MB is good as it is unlimited Here is the Calculation By me … 100Kbps is my average downloading speed ..

    100*60*60*24*30=259200000 Kb in a month or 247.19238GB So still 1 MB is goooooood ..!!!

    • I estimated my nromal downloads is just 1-3gb per week but I have no idea how much I use for typical 720p google video (I watch many of Google Tech Ed and O’Reilly). Very likely under 25gb/month.

      But what I dont want is to be SURPRISED by large bill that comes with no proof that I went over cap.

  • I am a PTCL Broadband customer. Wondering why are we getting to know about this from this blog, and not through PTCL itself. They don’t have the decency to shoot an email to their customers to let them know of this significant change?

    ProPak: What’s the source of this news? Couldn’t locate anything on ptcl’s website.

    Regards.

    P.S. I get very good service from PTCL. So I for one am ready to pay that extra buck to get unlimited bandwidth. After all, it saves us a lot in return on all those movies we download off the Internet. ;)

  • PTCL don’t inform you of these packages and it’s respective changes. They did with the student Packages back from 839 to 879 without informing their customers and yet again they are going to do it.

    BTW, what about 2MB packages? Are they capped as well?

  • I think we are typical Pakistani, Same is PTCL, related or not price of everything must be increased in Holy month of Ramzan.

  • u should still be happy i wish i had such an offer where i am i have to pay 1800 for a 512 kbps connection and 4700 for a 2 mb connection both unlimited well ofcrs i can get a 2 mb connection for 1200 bt with a download limit of 8 gb :( dsl service providers are sco (special communications organizations) well the best part was yesterday when they deactivated my internet saying that i have to submit a photocopy of my already payed bill coz they some how lost it even after paying 1800 i cant use internet doesnt that rock ?? u guys should be happy of what u have

  • Please do write a comparative article of other dsl providers, so if we wanna shift we know what we are shifting for

  • Excuse me…U didn’t tell us about 2 Mbps ??? I have 2 Mbps so do i have unlimited or not???

  • WTF is this!!! To Hell with To hell with PTCL.
    All in all, now, PTCL is not more than a BULLSH*T.
    I’d moved to wi-Tribe long ago when PTCL first changed its tariff for Student Package!
    Why should be use 1 MBPS for Rs.929/month with a CAP of 50 GB?? Uhh, again pathetic…

  • @PROPAKISTANI: Please do some review for us on other service providers so that we can choose something out of them.

  • Its about time we do something about it. If we can’t boycott it, lets just go ahead with mass disconnections from people who actually mind this injustice!

    Someone please create a petition so we can get more followers…

  • WTF, well i was using 4MBPS package cuz of unlimited, but well, let’s leave ptcl now, its not that cheap anymore, i would choose a better option,

    • You could try out Worldcall cable broadband or LDn.If in Islamabad then nayatel.

  • I am feeling they ll also put a limit on 1MD & 2MB soon. It is obviously against logic if they continued these two packages to remain unlimited. It ll decrease their revenue because these two are then the best packages for a huge number of customers. With 1MB package, I use to download about 100GB!!! So why one would choose 4MB over 1MB?
    This trend is in line with International ISPs but here it is going to be implemented without raising the standards of their support to customers and quality of service. A week ago my DSL was down for four days and despite of my 10-12 complaints, they neither contacted me nor they visited my locale for telling me that what actually happened to my DSL. With copper in their wires, 100-500 meter distance acceptable from DP, imposed line rent even if I wish to not use their outdated telephony, and almost customer support equal to null, these new rates are not justifiable. At least they must separate telephony from DSL, improve their customer support, and revamp their wires and lines before imposing and revealing prices like this.

  • can anybody tell me link dot net helpline as their website is crappy and is not updated.

  • WTF…(O_O) i was using ptcl cuz its unlimited but now……….. definitely im gonna switch

    • Bandwidth is capped only for 4, 6 and 8 MB connections. No change for 2MB they will remain unlimited.

      • i guess that will be capped soon those 1 and 2 mb packages bcoz lot of customer will turn to them and keep using them and those capped packaged will not be used much unless they put cap on everyone. i guess they are still checking the response by the public and it will gona get few month maybe.its good for company bad for customers but it’s a trend and we dont follow world trend in good’s but ready to go on adopting anything which is not good we were good in not having it but not ready to have more bills and might be less customers. our country’s insitutions are turning into total mess from railways to pia from economy to politics and even Hajj related affaors … God save our dear homeland from such ruthless corrupt decision makers in all such departments…. Pakistan zindabad,

  • I am using 1mb student broadband package only for Rs.300/=
    So, Not bad at all for me..

  • ptcl waley aa hi gai apni okaat pe.ab sab apney ilakay k cable networks pe ajao wapis.mai ney bhi ptcl nikalwa k cable net lag walia.na line problem na koi aur masla,pesay bhi kam aur speed bhi achi aur data limit bhi koi nahi.

  • Any one interested in Electronics or telecommunication based final year projects can email at [email protected]……. or courses related to microcontroller ,PLC ,labview or matlab, all courses at very reasonable rates. FYP’s available, software as well as as hardware, full description and hardware will be given at reasonable rates, kindly contact [email protected]

  • I am very disappointed.so much :( i have already confirmed it from PTCL help line.. they said, yes it is true… :( .. and I have 4Mbps .. and I asked him about this month ( July ) downloaded GB… damn it, they said, you consumed 179GB this month..

  • i have just confirmed by calling ptcl.. this article is true.. they said that if u are using 4mbps and u exceed 50gb or ur downloading limit then u have to pay 1000rs extra.. :-( i said u will lose customers they said sir 50gb is enough.. i said recommend me any 3rd party softwere which could calculate my data how much i used to he said sir kindly u asked this from ur friends :-(

  • Yeah, what is your source? I dont see this news anywhere else. If its true then this the most insane step taken by Ptcl.

  • 1. AFAIK PTCL DSL is gonna get Doomed! Behold for ALOT of customer switches!

    2. What is wrong with people who are blaming the author for not mentioning the bandwidth detail for 1 and 2 Mbps? Have you guys even read the post carefully? It clearly states that 1-2 Mb are still unlimited!

    • Faizan, my bad. We were in a process to confirm things. So 2Mbps was actully missing. That’s why there is an update about 2Mbps. Its none of their fault.

  • Option 1
    LINKDOTNET
    Packages Available as of August 1, 2011
    Link 1Mbps Unlimited Rs.1050
    Link 2Mbps Unlimited Rs.1850
    Link 4Mbps Unlimited Rs.3750
    Pros:
    1) Reliable dsl with Decent download speed [i have used it]
    2)Student discount Applies on all packages.
    3)Awesome Customer Service
    Cons:
    1) For the time being it is available on Copper wire only.
    Contact:
    Phone: 111-600-111

    Option 2
    WorldCall Telecom.
    Packages Available on *CABLE BROADBAND as of August 1, 2011
    512kbps Unlimited Rs.700
    1Mbps Unlimited Rs.1000
    2Mbps Unlimited Rs.1500
    4Mbps Unlimited Rs.2000
    6Mbps Unlimited Rs.4000
    8Mbps Unlimited Rs.6000
    10Mbps Unlimited Rs8000
    Pros:
    1) Good downloading and surfing speed.
    2) Discount Packages available if you subscrice Worldcall Tv Cable (visit their Website for more details)
    Cons:
    Very limited Coverage area (call customer support and findout if its available in your area).
    Contact:
    111-111-965.
    Note:
    > These are for lahorites I dont know if they provide services outside lahore.
    > There are more options available for Folks in isb or karachi.
    > These are “wired” services which means you either need a cable or Copper wire connection to get started, There are many Wireless broadband Providers if you want to go Wire-free. But based on the reviews of my mates who have used wireless its HIGHLY Recommended that you don’t.

  • wese AHSAN bhai kabhi koi achi khaber bhi Suna deya karo lolzzz….abhi abhi mene Phone keya PTCL walon ko….aik NEEM-BEHOSH CSR ne phone uthaya aur Us se mene ye BADNEWS confirm ki hy…

  • Good news filhaal yehi hai k 1Mbps and 2Mbps are still un-metered.

    From your “NEEM-BEHOSH CSR”, yesterday someone told me that he called PTCL to confirm the news and the CSR totally denied that fact and said all packages are unlimited.

    When the person insisted that I have a news about this, can you please confirm?

    He said: from where you got this?

    Caller said, some internal resources in PTCL.

    CSR, with stressing on ‘internal resources’ said that then you please confirm it from internal resources first.

    Caller again requested to confirm it for him, CSR said, Ok let me.

    After a hold of one or two minutes, CSR said all the packages are unlimited but they will be metered, as you are saying, in future.

    Caller asked: When in the future?

    From 1st of August, CSR replied!!

  • I’d day on copper PTCL DSL is cheaper even after 1k additional charges as compared to other operators. I for one cannot switch to wireless medium, simply because it is unreliable speed and gives less bandwidth on usage. (If you exceed their fair usage policy they decrease considerably your download speed)

  • I have not found any news regarding capping downloading limit on PTCL website on 01/08/2011.

  • PTCL has always maintained its monopolistic mindset and has always backfired at its users. Earlier with
    its landline and now with its broadband service. They think that their is no other alternative available for people and we will stick to their services even if they increase their charges and decrease their service quality..
    let them live in fools paradise…

    • Not fake Talha i have confirmed the bad news myself.(THRICE NOW ACTUALLY) so…its bad but yeah have to confront it.

  • Admin please make some poll on how many wana stay with ptcl,downgrade or shift to other isps.it will b gud to show ptcl hw z the feedback.
    I must say its totally wrong strategy by ptcl,she cud do the opposite by imposing caps on 1,2,4 mb pakages,wud make sm sense. Then users wud be movng to upper pakages,but nw most wud downgrade.
    PTCL got MAD.

  • If this happens, bye bye ptcl. they just gave up the thing that made ppl take ptcl instead of other connections. if they think this will increase their profit or something , guess again. they are in for a Huge user database loss. this makes the connection no different from others.

  • Oey
    wateen key packages bataon . is ko choroooo. in ko choro gey to hi in ko pata chaley ga.
    yeh zardari pagal ho gaya hai aur kuch nahin. is 1000 ko jamma kar key us ney apni gari key tyre dalwane hain.
    CHANge the network.

  • guys any one using wolrd call 4mbps ?? wts the down and up speed in KBs ??? just going to shift from ptcl :D

  • I am sure this is not a blog for consumers only.

    So here are some of my views.

    4 Mbps is mostly used by cable operators who sublet it which is illegal but difficult to control. slapping a charge of Rs. 1,000 for usage above 50GB download aims at addressing the issue of commercial usage where affordability remains high on account of commercial usage.

    While PTCL has increased 50 Rs. on student package it is also interesting to note that is offering 750 minutes and unlimited DSL at 1499 inclusive of line rent making it a very attractive proposition.

    What I understand from the packages and revision in prices is that PTCL wants to make is super exciting for those customers who use its landline as well as dsl services.

    PTCL’s DSL packages are the most economical by any comparison the irritation comes with their customer care so my pieace of advice is that if you have a good connection then dont shift as I can tell you from personal experience that the alternatives are either expensive or not so reliable depending on the geographical location.

  • Some observations here:

    1- Wimax Options are available with almost same data cap in 1Mbps and 1.5Mbps , then user has a choice compared to faulty ADSL of PTCL. So this isn’t a favor with 1Mbps and 2Mbps customers, PTCL doesn’t want to lose customers.

    2- For higher like 10Mbps, 20Mbps, 50Mbps PTCL will hardly find customers so unlimited attraction is kept.

    3- PTA is sleeping as usual, no comments asked to public on this and under the table approved and tarrif is raised, I don’t call from my landline, why would you give me “free” minutes and charge me these “free” minutes ?

    • Wimax options are expensive. No wimax operator offers unlimited download in the real sense. some throttle and some charge per MB. If PTCL DSL was so faulty then why has it grown to be the largest service provider with more than 700,000 DSL subs?

      Wireless was trumpeted to be a quick deployment as no line trenching was reqd but wimax has failed in Pakistan purely because of the frequency it operates on that makes its ofering cost prohibitive.

      It seems you havent even understood what PTCL is doing…..4Mbps to 8Mbps will be charged 1000 extra for more than 50GBs download whereas student, 1mbps and 2 mbps will remain unlimited without any charge.

      Double advantage is an optional package so it is not PTA that needs to wake up…

      please learn to criticize on facts and merits

      • what if i am not a cable operator and i download more than 50gb then why i suppose to pay more 1000 and for your info. mostly cable operators are now using 6,8 and 10 mbps connection and also many 4mbps users upgraded from 2mbps like me ….

        • if you are downloading more than 50 GBs then you should pay for it Sir.

          Tell me which operator offers 4 Mbps connection and that too unlimited at Rs. 1,999 per month?

          I think even at Rs. 2,999 per month 4Mbps unlimited is an extremely exciting offer ….but yes u have all the right to go back to 2 Mbps if that serves your purpose

            • Worldcall is only operative in Karachi and Lahore i believe.

              And yes if the quality is good someone has a choice then he/she can obviously shift to alternative service providers

  • Switch to alternatives as much as possible for at least 3 months, even if the alternative is bit expensive. I’ll guarantee that you’ll never regret and you’ll see the difference (ptcl)
    So Its time to tell ptcl who’s the Daddy!

  • Here is a comparison between LDN and PTCL:

    PTCL 2M (Unlimited) 1,499
    PTCL 4M (Unlimited) 2,999
    PTCL Installation charges 1,000

    LDN- 2M Student Package 1,295
    LDN- 4M Student Package 2,625
    LDN Installation charges Free
    LDN charges exclude 150 modem rental charges

    LDN helpline 111600111

  • Is there any chance to remove this hell limitation?
    Im worry about it because my work is only downloading.

    • No… because they can see 1000 form each and every customer as increase…You simply CANT have any proof that you havent exceed your limit…
      Simply..
      EXTREME CASE OF ABUSE!!

  • I Agree @ALL
    yeah pehlay kon sa hatam tai ki qabar pe laat mar
    rahy thay pehlay b yeah 30 din main se 20 din line
    fault help line pe caal krin tu woh apni been suntay
    hain. ju k un ko yaad krwae hay. k jab b koi user problem main ho tu ussay aik he loori suani hay
    “Pooray country main yeah problem chal raha hay”
    “ya agar aap ko musalsil 24hour dsl nehi chlta tu apa ki complaint hogi”
    “ya aap k pc settings main problem hay”
    “We want get ride from Fucking internet provider”
    “Fuckptcl.com”

  • Very very sad & upset to hear about it no Doubt PTCL will loose customer BIG TIME now,thinking to deactivate this DSL service now we must launch a complain service for this out reagous step from PTCL with the service i was quite happy uptill now that comparing to other companies its good and UNLIMITED but now its totally BULLSCRAP

  • can anyone tell me, from where i can check my downloading status,i have 4 mb connection.

  • Remember we are in Pakistan not in USA, we should thankful to PTCL either he providing ADSL services in remote areas; I have used all other connection but no one like PTCL. PTCL is great remember when we wear using 2mb it increases our Bandwidth from 2mb to 4mb.the problem is that Govt. Increase his taxes, and electricity short fall play a major role to increase his cost now you people told me How PTCL survive when his cost greater than revenue..
    All other companies taking Bandwidth first ptcl then they delivered to their customers…
    If you not agreed with me then you should take an experiment by terminating your connection… decision is yours

    • disagree on ‘All other companies taking Bandwidth first ptcl then they delivered to their customers…

      other interenational companies are also providing bandwidth to local companies. Yes every company has to pay royality fee for connecting to SE_ME_W_4 / SE_ME_WE_3 cable to PTCL not bandwidth cost !

    • abay to USA may ja na,
      USA ke batain kar raha hay,
      USA ka 1 $ pakistan 85 k barabar hay, CH____TYea

  • Yeah PTCL rocks…
    remeber PTCL wont downgrade you for about minimum 3-4 months (from billing point of view)…
    So, all 4Mb stuck with no where to go ..lolz..!
    Only PTCL 1mb student Rocks…rest PTCL SUCKS big time!!

  • i talked to the helpline guy couple of days back and he confirmed that data limit is applied from 1st august..

  • ptcl nay awam ko jashan-e-azadi ka thofa dia hay is surat main

    Fazool ptcl, govt ka koi aak idara bhee theek nahi to ptcl kaisay hoo sagta hay, yea hum logon ko ptcl lagvanay say phailay sochna chaiyea,

    galti kar dee ptcl lagva kar, bull shit…

  • this is good enough volume. In North America, they have streaming online movie/tv service called NetFlix. Average Netflix user consumes less than 15GB per month. So 50GB is huge.

    We used 2 PTCL DSL (4Mbps each) in our office and in 10 hours of office work by approx 20 people, we have never even hit 30GB volume in 24 working days.

  • Well i already have shifted from 4 mb to 2 mb and after Ramdan will shift to Link.net. Bye bye PTCL!

  • Bhai dekho lrne ka koi faid nai. simple aik kam krte hen? wo ye he ke tamam available internet service providers ko dekh lete hain speed or price ke hawale se or decision le lete hen.

    Jhan tak meri information ha agar PTCL ka koi direct competitor ha tu wo sirf Link.net ha baqi tamam PTCL se expensive hi hain?

  • salam,
    lets analyse the ptcl bitching schemes and plots..
    first of all they set a limit without informing the customers even till now there is no sign of limited 4 mb pakage or any thing related to that on ther official site,the funny thing is 4mb unlimited is still 2000 rs per month on their site,they dont even update their official site.you know why because they want to loot our money , i have already downloaded more then 50 gb in my 4mb connection surely the extra 1000 rs will come in my bill.ptcl people are thief liars frauders.. i have hated ptcl alot but after this i hate ptcl even more then before… m being mad .. please help give me some advice what to do with ptcl…

  • Hello the only best alternative for PTCL users is Link.Net which is providing service on copper wire and if you use their modem then you have to pay Rs.150 as modem line rental and then it becomes more expensive than PTCL. Hence if you have PTCL connection on fibre optic then it’s better to stick with PTCL.

    This is a suggestion if you have PTCL 1MB package.

  • You guys don’t know what a great deal you are getting !!! In India a 1mbps unlimited connection costs Rs.1400. That is equivalent to nearly Rs.2600 in Pakistani rupees. What you’re getting is the mother of all bargains !!! Wish we had it in India.

  • If a person keeps downloading for 24 hours at 400kb/sec, the limit of 50gb would be met in 2 days.

    These bastards can ripped of by downloading for the next 28 dqys at full speed cuz dey cant increase more then 1k!!

  • This limitation is by PTA for all B-Band ISPs to cap their most used packages. Qbee’s 1Mbps and 1.5Mbps unlimited packages are also caped to 40GB and 50GB.

  • WTF!!!!!!!!!i preffered ptcl for its unlimited packages but now …..what the hell do they think they are doing…..they r gonna loose huge bunch of costumers like this……this is realy not done

  • What are you all talking about? I havent had any limits yet. I consumed 80GB this month on my 4MB connection. Still paying 2350PKR as always

  • Please limit it to 20 GB, these ppl download blue movies from torrents and then demand Unlimited download… get some limits and get some download limits you piracy suckers. illegal software users.

  • In this age of technology, PTCL didn’t bother to email there customer, not putting any news on the website, not using any social media.
    Is this move help to bring more customers to PTCL?

  • Any1 out there being unfairly charged by PTCL DSL, plz email PTA about this at [email protected] .Still there is nothing on their website about this quota. PTCL did same when implementing Pak package but rebate was given to customers on orders of PTA.

  • PTCLs deplorable act of silently increasing the tarrif is bordering fraud. Fuck you PTCL. The day that other ISPs are allowed to provide BB on fiber optic, I’m going to switch.

  • You Pakistani people are protesting against this, but if you have a look in DSL rates in Azad Kashmir, you would thank God that you are in Pakistan.
    In Azad Kashmir, DSL rate are as follows:
    1mpps with 2gb limit 1500 rupees per month
    1mbps unlimited 2000 rupees
    2mbps unlimited 4500 rupees

    So these are more worse price in Azad Kashmir. There is huge monopoly of SCO in our state AJK.

  • ptcl are increasing charges of 1 Mbps(student package).might be they have mostly customers on this package.More over there customer support is very low as well their copper wire infrastructure.i live Islamabad and you guys won”t believe they can not offer 4 Mbps speed here because of their faulty lines.i have taken 2 Mbps package but it is not working since i had taken.I am also customer of nayatel.nayatel services are really awesome with 24/7 technical support.although there initial charges are little bit more then ptcl but if you are a person who want quality service then these charges are very little for you.i am not here to promote anyone but i am satisfied with nayatel.Ptcl needs too much improvement to make their services better “good” is nearly impossible for ptcl.Ptcl is the first company who impose automatically packages on customers without any prior notice.example is that they increased line rent from 172 to 199 with saying “call on Sunday from ptcl to ptcl”although its a good offer but it should be customer choice who want to take it or not.Offices are always close on Sunday but ptcl want them as well to call on Sunday. cheers

  • I got PTCL couple of weeks ago, as they upgraded the Phone lines to Fiber for superior performance (HAHAHA) and I lost my connection from Micronet (Best ISP ever), sadly when I phoned them for DSL activation, it took them 25 days to provide me a connection. meanwhile Micronet was good enough to give me unlimited connection as a farewell gift.

    For DSL connection, two old guys, with limited knowledge of DSL, came with a open box, slightly used modem, and installed it and told me that it will give you better speed them micronet. I found out that it hardly goes above 768 KB (As i have 1 MB connection) but it router automatically reboots, and the SNR which used to be on copper, 28 but know with fiber, its 11 (even with fiber, they cant make it better). When called 1218, they told me that for performance reason, the router reboots itself.

    However, I called 1218 and logged a complaint and also asked how to change password, they told me that they will change and inform you about it.

    My question is to them, if someone using my username/password dials my connection, and does some illegal activity, then I will be blamed.
    with that question, the rep has no answer for it.

    I used PTCL and I pray to GOD that someone with a intelligent mind should come to PTCL and teach them the fundamentals of IT, Networks etc..

    I think, PTCL should be sold to Micronet/Naytel and I know that they will make this country proud with their service.

  • I am currently using PTCL, the speeds sucks, When Nayatel comes to my area, I am definitly going to switch to to Naytel.

    PTCL Lack of intelligent customer support, bandwitdh, service, support extra….

  • Well its not true about western countries, i have lived in montreal Canada and i had rogers internet i paid 48 dollars and the internet was crap and it was 4mbps, for 10mbps in canada or US you have to pay 60 dollars that is 5400 rupess but yeah they do not deduct any other amount from you everything comes bundled with phone-internet (modem is something you can either pay to own or just let is be a rental say 3 dollars extra)

    But what the hell is here, you pay internet, you pay for modem-wireless device, you pay line rent you pay this and that lol stupid.

  • PTCL is the worst company I’ve ever had experience with.

    Unstable DSL connection. Complaints are not resolved for weeks.

    Got PTCL evo device (4000 + 2000 for first month), its not giving more than 300kbps in Lahore Gulberg although according to them its 3.1Mbps… so getting 10times less than what i expect.

    I’m totally fed up of PTCL and doing complaints over and over and all in vein…

    TO HELL with PTCL. I don’t recommend PTCL to anyone.. Use someone else but PTCL..

  • i am connecting my Nokia C 6-00 to PTCL BB Services
    via WiFi massage receiving from my cell phone
    Unable to connect

    i want to ptcl website and check my password there again but still having same problem

    please help me out of these issues

  • Well,I got student package in June 2012 and in August 2012, I am gonna get rid of ptcl broadband student package due to misc charges like corruption which the crooked authorities of ptcl corrupt department have imposed on naive customers to plunder them.
    I have decided to let innocent people know the ptcl public robbing policies on every forum.I wish all the victims to the same to humble down the immodest authorities by boycotting ptcl internet.plz,save others from the cheat organization of ptcl, believe me, it will be the best virtue on your part.

  • you ptcl are doing bad we same for all us .inshalla ptcl enternet will be must lose if thay can not change thair pakages .every one remove ptcl all connection

  • PTCL customer service is so very BAD. I my self am a victim of this Pathetic Telecom Company. After suffering for the last 2 months with frequent internet disconnection issues, I have finally decided to unsubscribe. Can anyone please suggest a better broadband service provider?


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