Wateen Announces new WiMAX Packages

Wateen has announced it’s new WiMAX packages – there are three in total actually to choose from. Along with WiMAX broadband there are telephony services as well, details are given below:

internet-tariff

Note:

  • For new users first time subscription charges are Rs. 1,499
  • Unlimited packages of 1 and 2 Mbps speeds are capped at 100 GB (Re-confirmed)
  • The fair usage policy applies to all consumer unlimited packages.
  • The unlimited packages for consumers are not meant for commercial use and/or reselling as per instructions of the PTA.
  • Consumer Internet packages unless specified otherwise, do not commit/guarantee bandwidth as per standard practice across all Internet Service Providers worldwide.
  • Excess usage above the assigned limit would be charged at Rs. 100 per GB.
  • Rs. 99 will be charged in extra for CPE rental
  • Other than USB dongle, you can’t buy any package without telephony services.

So let’s suppose if you go with 1 MB unlimited package, your charges will be:

  • Rs. 1,399: base package charges
  • Rs. 99: CPE Rental
  • Rs. 118: Telephone line rent of Rs. 90 + GST
  • Total: Rs. 1605

Please visit Wateen franchise, or call helpline to know more.

night-ul

All packages come with Night unlimited option, i.e. pay 50 percent line rent to get true unlimited downloads between 1 AM to 11 AM

telephone-traiff

  • All telephony charges are exclusive of taxes.
  • There are 1,000 free Wateen to Wateen minutes every month.
  • Telephony services can be withdrawn anytime, if not required.
Update:

In above post we had mentioned a volume limit of 100 GB on unlimited 1 and 2 Mbps packages, based on our communication with Wateen customer support in the morning (We have representative name and time of call available with us). Those who visited Wateen’s website (in the day) will agree with me that there was no mention of cap on 1 and 2 Mbps packages – instead it only noted that fair usage policy applies.

However, Wateen website is now saying that there’s no data limit on unlimited 1 and 2 Mbps packages.

Similarly, telephony services can be withdrawn as well, which was earlier not mentioned.

It appears that Wateen was quick in changing mind – based on feedback you guys gave – and probably thought of removing the cap of 100GB from unlimited packages.

Please note that we have contacted Wateen to officially tell us their stance. We will update this post when we get any response.


  • thats pathetic, i dont need telephony, sorry Wateen u r still Useless WiMax Internet Service of Pakistan

      • I asked wateen to disconnect telephony but they refused and unnecessarily charging line rent. Hay guys I am light user please tell me whose service best and cheaper right now iam paying 800 plus extra cost usually they stopped service before due dates.

    • lolz.. I was visiting the same link and i was like wtf… Multan also has place named clifton… but then i noticed Malir and I realized that its a blunder.

  • Me and my all friends and family members were keenly waiting for the re-launch of WATEEN. But sorry to say, “WE ARE DISAPPOINTED”… Still we are looking forward that may be WATEEN may come up with some better deal… But WATEEN should understand… potential Customers will not wait for long…

  • I am user of Wateen and satisfied customer (Not 100%), but paying Rs 90 for telephony hurt me which I am not using. I was expecting they will separate it from Internet but disappointment from Zamindar.

  • its telephonic services are much lesser than PTCL,

    I am thinking to switch for telephonic services but Alas it would be accompanied with broadband sevices which i don’t need now.

    any buddy suggest any thing else to get rid off the PTCL landline, any alternate.

  • LOL…thats wt they called re-launch. Wateen sucks as usual. All they care about is how to get extra money from customers.

    With this offer..you will see a new relaunch again next year…

  • all packages are same useless.WI-tribe give better and less charges.
    so,weteen need more improvement.again disappointment that’s give wateen always….do more hard work..to compete in the market.

  • seems like Naeem Zamindar just trying to brand himself…. spent so much money on advertisement and all, but the product still sucks big time

  • Nothing has been changed for me, I was paying the same and I am paying the same now.

    Just pure marketing gimmick, I would say “Bye soon” instead of “Hello Again”

  • i was planning for 2 mb package , but when i saw the data cap at 100 gb , i was like WTF ???

    ek to 3000 do 2 mb connection pe aur uper se sirf 100 gb ???

    Ye log kis duniya ma rehtey hian ?

    • Interestingly PTCL offers 4 mbps at 1999 for those who download less than 50 GBs. The price for unlimited 4 Mbps is 2,999 if the subscriber exceed 50 GBs.

      So for really unlimited packages PTCL is offering double speed with really unlimited downloads at Rs. 2,999 whereas Wateen is offering 2Mbps with a cap of 100 Gbs….

      Wimax is simply not fit to run as a viable product in Pakistan

  • lolz same packages.. these packages has not included monthly rent, phone etc

    its same

    and today wateen service is very very bad :(

    i wish we have 4 month old wateen back.. bus jab hi akhri baar acha chala tha

  • Can any one confirm me the data cap for 2 mb package ?

    i called help line , waited for 8 minutes and the lady told me that they have no information regarding data cap , please visit our website….

  • Today i just order new PTCL DSL after viewing such stupid packages of wateen.
    Good bye Wateen.

    • oh dude,,not sure about your city but here in multan, i ordered a connection on Sept 28, it was suppose to be provided in 15 days but now its been more then a month without any news from ptcl

  • 1mbps(unlimited) on USB shuttle =Rs 1498/-
    1.5mbps(12GB)on USB shuttle =Rs 1398/-
    i think so 1mbps is better with Shuttle usb modem because Shuttle modem have (5dbi antenna)5times more signals gaining power than normal(1dbi)usbz, n plz compare wateen rates with some international wimax netorks than talk, you know India charges INR=4999=10000PKR for 1mbps with
    10gb limit, bangladesh charge bd taka5000/- for 512kbps, USA $50=4600PKR for 1mbps, Pakistan me dunya ka sab se sasta broadband hai, so plz Allah ka shukar ada karo

    • you seems to be from wateen …….
      Wateen is providing services in Pakistan therefore compare prices with other providers in Pakistan, not with US, india and BG

      cheerz

      • yaha bat wireless ki ho rae hai, konsi company 1mbps
        unlimited 1500rs se kam de rae hai batao.
        or ALLAh k lia PTCL ko WATEEN se compare mat karo, PTCL LANDLINE hai or WATEEN WIRELESS, jahal nazar atay ho bhai, plz shukar karo wateen ne investment to ki hai wo b wireless me, jis mulk me aj tak 3G nai waha wateen 1st wireless network ta, ALLAH ka shukar ada karo plz, warna ye b ALLAH wapas lele ga, jao kuck karo es mulk k lia, na k hamesha nashukri karo

        • I am having Evo with 1300/- per month and upto 2 Mbps bandwidth, No data cap is still implemented yet even with frequent use.. almost 50 GB+
          This is what I have and compare with….
          I love Evo…..

    • Aleena baji , pakistan ma broadband sab se sasta hai , to pakistan ma wateen ki target market waley logo ki salary bhi utni hi kam hai , is liye government ki tara petrol price india se compare karney k bijaye apney mulk k logo ki income dekh k baat karo

        • TO MERE BHAIO YE JO COMPANY BOOSTER CHALATE HA YE LOADSHEDING MA SARSON K TAIL SE NE CHALTE DIESEL SE HE CHALTE HEN R VO DIESEL INDIA SE NE ATA PAKISTAN SE HE KHAREDA JATA HA R JSE YAHN SB BAKI UTILITIES AP K LIA MEHNGE HEN IN COMAPNIES KO B COST BEAR KRNE PARTE HA…R JB AP KO KABI IN COMPANIES MA JOB MIL JIE TO ROTE HA K SALARY KM HA SALARY KM HA TB KTE HO JSE B HO SALARY BARHAO TB TO NE YD RETA K IS K LIA SERIVCES KI PRICE BARHANE PARE GE…RONDAY HE REHNA KUJ NE BANA TOVADA RONDOAOO…

            • yaha par bat wireless ki ho rae hai, konsi company 1mbps
              unlimited 1500rs se kam de rae hai batao.
              or ALLAh k lia PTCL ko WATEEN se compare mat karo, PTCL LANDLINE hai or WATEEN WIRELESS, jahal nazar atay ho bhai, plz shukar karo wateen ne investment to ki hai wo b wireless me, jis mulk me aj tak 3G nai waha wateen 1st wireless network ta, ALLAH ka shukar ada karo plz, warna ye b ALLAH wapas lele ga, jao kuck karo es mulk k lia, na k hamesha nashukri karo

              • its not about wireless or wire, 1g or 4g. Do you know how many customers wateen have which prefer wateen while the availability of ptcl broadband? may be 5%? or 10%? can wateen live with such number of customers? customers here in pakistan, damn care about technology or medium, they just care about price and customer service.
                you guys are making business in broadband industry in Pakistan, and ptcl is a giant in this industry and ofcourse you will get comparison with it.

                anyways, im not from ptcl staff or its fan, I’m just an ordinary user which was thinking switch to wateen after its relaunch but very disappointed with same prices from it.

                cheerz

      • we r talking about wireless PTCL evo 799/1gb leti hai or wo b real 200-300kbps k lia, magar wateen 4g(wimax) par sab se affordable hai dunya me, or batao konsi company sasti hai wimax mai, Witribe USB par 1500/512kbps leta hai, wo b just 2,3 cities me, or dusri bat dollor ab 90 ka ho chuka hai, companies muft ka business nai karne aye

      • we r talking about wireless, PTCL evo 799/1gb leti hai or wo b real 200-300kbps k lia, magar wateen 4g(wimax) par sab se affordable hai dunya me, or batao konsi company sasti hai wimax mai, Witribe USB par 1500/512kbps leta hai, wo b just 2,3 cities me, or dusri bat dollor ab 90 ka ho chuka hai, companies muft ka business nai karne aye

      • mere bhai yaha bat wireless ki ho rae hai, konsi company 1mbps
        unlimited 1500rs se kam de rae hai batao.
        or ALLAh k lia PTCL ko WATEEN se compare mat karo, PTCL LANDLINE hai or WATEEN WIRELESS, jahal nazar atay ho bhai, plz shukar karo wateen ne investment to ki hai wo b wireless me, jis mulk me aj tak 3G nai waha wateen 1st wireless network ta, ALLAH ka shukar ada karo plz, warna ye b ALLAH wapas lele ga, jao kuck karo es mulk k lia, na k hamesha nashukri karo

  • For me, it is much ado about nothing. I have 1MB with unlimited download. For me there is no improvement in price or bandwidth.

      • what i understand is , k jo hum log abhi 1 mb unlimited use kar rahey hain , wo unlimited hi rahey ga ya us per koi cap lag gaya hia 100 gb ka ?

        • 100 gb kum hota hai kya. u r not the only customer brother. there are people who use internet for their work as well. not for entertainment only

          • 2 mb k liye 100 gb kuch bhi nahi hia , agar ap ko kaam karna hota hai to 10 gb wala package le kar guzara kar lo.

            agar ap ko pata ho k ek blue ray movie hi 10 gb se 40 gb tak ki hoti hia

            and for ur kind information , saudia aur uae ma 100 mb tak k connection aam ho chukey hian aur unlimited hian , wo khabi ye crap nahi kehtey k fair usage policy apply hogi aur nechey chota sa 40 ya 60 gb likh dein witribe ki tara

  • Sab bakwas hy kuch new nhi hy siwaey web site k.
    Green Packet ki 4 wimax devices hain aur jo kam ki hain wo hain he nhi, like wifi indoor & pocket modem.
    Just usb hy wo b bohat bari hy 3 feet cable k sath atach karni parti hy.
    Evi is best from this

    • oh bhai . u r living in pakistan .
      pata hai na bijli gas aur water ki kya situation . sukar karo internet naam ki ko cheez milti hai aur woh b itni sasti

  • It is not possible to bring back an unhappy customer who is already gone. New matter how much rebranding you do and whatever you offer.

  • do we have an inside source which states an 100GB cap for unlimited** packages because wateen’s website has not mentioned it according to this but i might be missing something here

    http://www.wateen.com/for-me/internet-telephony/

    Internet:

    The fair usage policy applies to all consumer unlimited packages.

    The unlimited packages for consumers do not put any cap on the download customers can make.

    The unlimited packages for consumers are not meant for commercial use and/or reselling as per instructions of the PTA.

    Wateen reserves the right to suspend or disconnect temporarily and/or permanently any customers if his/her usage violates any regulation set forth by the PTA.

    Consumer Internet packages unless specified otherwise, do not commit/guarantee bandwidth as per standard practice across all Internet Service Providers worldwide.

    it just says that it would cost 100 ruppee per GB if u are on a limited data plan not for unlimited plan

    • yehi confusion muje bhi hia ka Ammir bhai ko kahan se pata chala k 100 gb limit hia , kiyon k na to website pe likha hia aur na hi customer care waley bata rahey hain

      according to this statement

      ” The unlimited packages for consumers do not put any cap on the download customers can make. ”

      koi limit nai honi chahiye, meri confusion door hogi to ma wateen ka card dubara load karonga

  • Update:

    In above post we had mentioned a volume limit of 100 GB on unlimited 1 and 2 Mbps packages, based on our communication with Wateen customer support in the morning (We have representative name and time of call available with us). Those who visited Wateen’s website (in the day) will agree with me that there was no mention of cap on 1 and 2 Mbps packages – instead it only noted that fair usage policy applies.

    However, Wateen website is now saying that there’s no data limit on unlimited 1 and 2 Mbps packages.

    Similarly, telephony services can be withdrawn as well, which was earlier not mentioned.

    It appears that Wateen was quick in changing mind – based on feedback you guys gave – and probably thought of removing the cap of 100GB from unlimited packages.

    Please note that we have contacted Wateen to officially tell us their stance. We will update this post when we get any response.

  • bhai yaha bat wireless ki ho rae hai, konsi company 1mbps
    unlimited 1500rs se kam de rae hai batao.
    or ALLAh k lia PTCL ko WATEEN se compare mat karo, PTCL LANDLINE hai or WATEEN WIRELESS, jahal nazar atay ho bhai, plz shukar karo wateen ne investment to ki hai wo b wireless me, jis mulk me aj tak 3G nai waha wateen 1st wireless network ta, ALLAH ka shukar ada karo plz, warna ye b ALLAH wapas lele ga, jao kuck karo es mulk k lia, na k hamesha nashukri karo

    • Aleena, no offense but STFU (http://en.wikipedia.org/wiki/STFU) and stop repeating the same stuff over and over again.

      PTCL has EVO, its the same “wireless” technology that everyone else is using. I have 3.1mbps EVO with truly unlimited downloads for just 2000/mo
      Why cant Wateen or any other company meet or exceed the same price expectations?

      Yes, I am using Wi-Tribe, Wateen, PTCL EVO and Qubee at the same time. Have these for backups etc but the only primary connection is PTCL EVO

    • With due respect for your opinion, We simply disagree with many points which you are repeatedly posting. May be you are assigned the duty to deal with the difference of opinion. I ‘d like to say:

      1. Yes We are talking about wireless and not about LandLine. But before trying to compare Pakistan with other countries, do compare the Pakistani Rupee with other countries exchange rate, the actual average monthly income of an ordinary Pakistani (I am not talking about the Misleading Per Capita Income), and many such ground realities, like prices of daily use food items, electricity, gas, clothes and everything.

      2. The feed back which you are receiving from the people here, is the feed back from “Existing Customers or Potential New Customers (like me)”, and, people who are in a market for doing “Business” must understand a simple rule, “The Customer is Always Right” so Never try to prove the Customer wrong, otherwise the Customer will be LOST, and, believe me “We are Disappointed by WATEEN”. A re-launch does not only mean the change in Management, Logo, or devices, etc. A re-launch “Must mean Something totally New and Attractive”. Why WATEEN needed to re-launch if all was going well? If a company CanNot learn from its past experience and improve upon then be sure what will happen to it.

      3. I donot know who is the decision maker at WATEEN, but if it is Mr. Naeem Zamindar, then as a Customer (Not Employee) of Wateen, we simply advise him, not take decisions like a “Zamindar (Feudal Lord)” as “Decisions from a Feudal Mindset” are acceptable only to the “HelpLess Peasants” and not to Free Customers.

      4. Why to force a Customer to pay for “Telephony” if the Customer wants to use only Wireless Internet, using another wireless device (Green Packet UH-350) and not USB dongle? I donot like using a USB dongle. I already have a mobile phone and donot need to have another phone or pay for it.

      5. Do you know the PTCL LandLine phones were simply kicked out of homes by the Customers and it is surviving mostly because of its DSL internet.

      6. UnLimited means Unlimited. If there is a cap of 100 GB or even 1000000000 GB, it is not Unlimited, and perhaps people know the meaning of UnLimited, fair usage.

      7. I advise you to convey the Customer feed back to your high ups at WATEEN, otherwise, the high ups will find another job at some other place, but if the company fails again you may become jobless and getting a job in our country is not so easy.

      8. People, Customers who take time to post their feed back and comments should be treated with regard and respect because they are trying to “HELP” you by showing your company’s faults. It is wise to learn improve from feed back rather than trying to prove to the Customers that they are wrong.

      9. I am sorry in advance if my comments hurt you.

  • Prices matter a lot in Pakistan. This is the biggest blunder of this relaunch.

    I am guessing no customer survey or not even competitor survey has been done.

    These packages come from a mind stuck somewhere in 2008.

  • Why is everybody on this forums’ so upset about prices charged by Wateen. What you people need to be criticising is the cost of bandwidth provided by PTCL or Transworld to Wateen. This price is DOUBLE that in India, 5x that in Europe. That’s where the real bottleneck is.

    Quit complaining about 1Mb packages at Rs 1600. Do you know the cost of 1Mb from Transworld or PTCL. It is about USD 60 (or PKR 5400)!

    This does not include the price of the expensive Wimax delivery equipment routers, human resources staff to support, comission and maintain OR dealer margins etc.

    So quit complaining the whole lot of 92 of you, and look at the facts. You keep crying low prices but take a second to understand why prices cannot go any lower.

    There are bandwidth caps which everyone cries about like spoilt children whose choosnees have been suddenly removed. The bandwidth caps are so that if everyone consumes ALL of the 1mbps ALL day then the true cost of just the bandwidth is Rs 5400, how in Queen Elizabeths name is a company going to be able to sell it to you for Rs 1600?!

    Think for a second and stop bitching and moaning about Wateens prices or bandwidth caps.

    If you still want to bitch and moan do so about the bandwidth providers PTCL and Transworld which price bandwidth much more than that available in Europe or Asia.

    I can promise you if Wateen got the input costs the same as those in Asian markets of China, Korea or Japan, it would price also at the rate there. USD 25 for 100 Mbps. Wateen has the technology.

    • err….you made a point for 1 MB.But what about 2 MB package?

      Wi-Tribe’s 2MB package cost RS 2400/month and with many addons and extra services to offer for a nominal price.

      Wateen’s 2MB package cost RS 3000/month and have no such extra services mentioned above except to pay 50% line rent extra for true unlimited download at midnight

      So whats your reason for this obvious difference of price?

    • Hey “Employ of Wateen” aka TheRealStory, stop with this BS-drama

      Do you think we all were talking about Wonderland? or The place where Tom & Jerry lives? We are talking about PAK. My company has a 9mbps pipe from Transworld and I know how much that costs (CIR @ < 200USD and that too with 15 dedicated ips).

      You think wi-tribe or any other company is here to make losses? selling their products lower than the cost price? NO, its not the case, its the kind of rumors / false-information that guys like you (aka TheRealStory) wants to post online using a FAKE name. You dont even have the guts to put your real name here Mr. know-it-all-and-calling-everyone-a-bitch

      If these companies are in such a loss please explain nayatel and how they are working perfectly in ISB? Please explain all the other candidates in the wimax business who are offering way better prices and service than Wateen? If this is so much a DEATH POOL why the hell are new companies jumping in?

      TheRealStory = A time waster who knows nothing more that what his company tells him/her to post on this blog

      • Good Brother Asim Zeeshan :-)

        We are trying to help WATEEN by our feed back, facts and figures, but unfortunately it seems they are unwilling to learn from their past and bent upon committing the same mistakes again.

        Now the point is, “Why we are trying to HELP Wateen with our feed back?”

        The Answer is simple. We here in Balochistan have no other choice as only PTCL and WATEEN operate here. And you know very well what type of “Great Company PTCL is” So, for getting rid of PTCL (which is still behaving like a dead Government Department even after its privatization) we are trying to send a message to WATEEN, “Come ahead with something good, attractive and acceptable, so we may join WATEEN”.

        Nobody is a fool here. Why we are trying to join and support other private companies instead of PTCL? Very simple. I still remember the high cost of a 3 minute phone call from Quetta to Karachi, at Rs.120. when there were no Mobile phones and only PTCL LandLines existed. Thanks to private mobile phone operators (The tough competition which they gave to PTCL, its subsidiaries like UFONE, Vphone, etc.), we can call freely anyone all over Pakistan at affordable rates. We also know that why PTCL dropped its rates, not because it loves its customers, but only because it wants to “Survive” in the competition.

        Yes there is a fear in most of our minds. If private ISPs get kicked out of Pakistani markets, then PTCL will again be the only service provider with its same old “BLOOD SUCKING” Government type mindset. Hence, we are trying to support the other private companies by switching to them. But unfortunately, it seems that WATEEN is not willing to “Survive”. May be its decision makers are the “Planted people of PTCL, who are working to Strengthen PTCL by taking wrong decisions at WATEEN”.

      • @asim sab banday ap b baray wailay lagte ho sara din coment blog pe…ne use krna na kro rote q ho…zardari agay tay ne bolday….me tay wi-tribe le v leya

      • I don’t want to get into a personal fighting match with you and yes I don’t care about posting my own name. What’s wrong with posting anonymously?

        If your company is getting 9mbps from Transworld you should post your invoice. It will be an eye opener for everyone. I highly doubt its true unless ofcourse Transworld is giving you shared packages. Since $20 per mbps for committed rate like you are implying would definitely be able to reduce prices overall.

        I don’t know about Nayatel because I’m based in Lahore but their packages are shared and 5mbps is open in the night time when corporate usage is not there.

        Also your point about New companies joining in. Since 2009 no new company has joined in.

        Finally get to the real facts of the story rather than pretending you understand the economics of the business. If not- get some service provider representation and they’ll tell you the true picture. The cost of cpe is expensive and churn is high. In other countries there are fixed contracts that can be enforced to guarantee some ROI but cannot be in Pakistan and therefore everything must be prepaid for it to work.

        Like the over competition and low arpu in the mobile sector the same is happening in the internet business. Right now service providers understand it but the faster the not so knowledgable, I want everything and more for free, like you realize the better.

        I’m sorry it pains people like you that the truth hurts. I really do. I wish too that I could get 100mbps for $20 like available in Japan. But there has to be a lot more done in Pakistan before that can happen.

        Hell we don’t even have 3G because mistake of mush govt!

        • You say “If your company is getting 9mbps from Transworld you should post your invoice.”

          Sorry, I can’t because invoices are with GM not with me :D, im also not the clerical staff but I saw those invoices hence quoted.

          You said “I don’t know about Nayatel” so stop before giving you opinion on it.

          You say “Also your point about New companies joining in. Since 2009 no new company has joined in.”

          So there are a few companies in the market offering their wimax/wifi services, if business is so low and margins are not there and if companies are making losses why the hell are they still there competing? Wi-Tribe, Qubee and now Wateen have CPE contracts with at least one common provider (GreenPacket) so we can rule out the CPE cost as a factor for Wateen raising the prices and charging much higher.

          “In other countries….”

          Woah!!! Hold your horses. Why the hell do you start comparing with other COUNTRIES? We are talking about businesses in PAK, how does Wateen compare with “Wi-Tribe” packages and such?

          YOU STILL FAIL TO ANSWER MY QUESTION, WHY IS WATEEN CHARGING HIGHER THAN ITS COMPETITORS IN PAK?

          • You can have the last word if you post your invoice of < 200 dollars for 9mbps for committed rate (not shared). I will rest my case complete.

            You have enough time post on this forum and make half truths, and so take some time and get your GM your clerical staff to get you the invoice.

            If you do post, and proven genuine by Transworld, I will totally accept your word and argument as fact.

            • Sorry, that’s not gonna happen. One department cannot interfere in the other. I am in the development section not in the corporate services section. There is no way I can get a scanned copy of those invoices, scan ’em and post them online.

              My question still stands, you so much compare to other countries and go off topic, do you think other operators are “smuggling” bandwidth or what? they must be taking it from PTCL or Transworld, right? how can they have lower tariff and Wateen doesn’t?

            • TheRealStory,

              1. In your comments above you claimed,”Quit complaining about 1Mb packages at Rs 1600. Do you know the cost of 1Mb from Transworld or PTCL. It is about USD 60 (or PKR 5400)”.

              2. Instead of asking others to prove their truthfulness by producing invoice, Why you donot post your own invoice in support of your claim, if you are speaking the Truth? Now you are in hot waters because not only your identity is hidden/ fake but also the claim you made (US$ 60 or PKRs.5400) is questionable. You are trying to defend a company, means you are their employee, entrusted with the task to defend the company. So if you fail to post the proof, it will simply mean, “The all other people were right and your claim is false”

        • It’s ok. May I request all fiends here “No more arguments or posts by us” may be we were so much free or had toooooooo much time to spend typing our posts, but not ANYMORE. You (TheRealStory, Aleen, etc.) are Right, we all are Wrong. Lets we all Admit our mistake of commenting and giving our feed back. Ok good luck to you WATEEN and your Defenders.. We wish you all the Best with your GREAT re-launch. WATEEN has the right to keep its packages, all GREAT things with itself. We also have the Right not join WATEEN. Unless untill we feel attracted to WATEEN, You (WATEEN) walk on your own way, and we will walk on our own way (We are all free in our matters, so donot mind it)

            • 1. Mr. Baloch, you are free to not purchase Wateen. Totally your choice. I am just saying that you have to. You are free. I have no where said that you have to go with Wateen or not with anybody else. I have only defended their pricing and tried to provide a rationale.

              2. Nasrullah, grow up. What type of “hot waters?” am I in? Is the Internet police oooh going to show up at my door. Give me a break and keep the conversation relevant. I cannot provide the invoice because it is under NDA with the provider. But anyway the truth of the matter is that go and TALK to a service provider who buys bandwidth from PTCL or TW and ask them the price they pay. This price is common knowledge. It is around $60 dollars per mb.

              And finally all you guys, I am not a Wateen employee. I still have the right to defend them right? Its a free country right just like what Mr. Baloch is claiming.

              • TheRealStory!

                1. Who needs to grow-up? let the people decide after reading few of your sentences which are copied and pasted from your own posts:

                “…So quit complaining the whole lot of 92 of you…Think for a second and stop bitching and moaning…If you still want to bitch and moan…”

                I am afraid dear, after reading your these exemplary sentences anyone can understand the level which you belong to.. As you asked “What type of “hot waters?” am I in?” Only a properly educated person can understand it, so I can’t blame you..your own sentences are pasted above as proof.

                2. Let the people decide about who you are after reading your own few conflicting sentences pasted below which are sufficient enough to disclose your reality:

                “…not include the price of the expensive Wimax delivery equipment routers, human resources staff to support, comission and maintain OR dealer margins etc…I can promise you if Wateen got the input costs the same as those in Asian markets of China…Wateen has the technology…I am not a Wateen employee…”

                Take care and enjoy defending.. ;-)

                • 1. Yes you do need to grow up.
                  2. Thank you for calling sentences exemplary. I appreciate that. And regarding hot waters? What hot waters am I in? I repeat the question? Planning to send somebody to have me picked up? ooh I’m scared…
                  3. People can decide whatever they want. I have good insight about the industry and the wireless business. All operators are going through the same problem as Wateen and have similar costs:
                  a. HR costs
                  b. Dealer commissions
                  c. Capex and Opex for equipment, billing, electricity, diesel for generators, spectrum lease etc etc
                  d. Internet bandwidth input costs.
                  etc etc.

                  Knock yourself out Nasrullah:) Concentrate on the real story like I keep saying. Compare the costs and you will realize.

                  • To the OWNERS of WATEEN!

                    WATEEN needed to re-launch, Why? for fun?

                    If WATEEN continues to have such decision makers, employees, defenders, commission agents like TheRealStory, who with their hidden ID and in their own non-civilized, dirty, abusive words “..Bitch and Moan..” and then feel proud on it, without having 0% respect for public opinion and 0% etiquttes of public dealing, talking or posting in public, then WATEEN Must be ready for a Wind up or Bankruptcy.

                    It is very easy for me and the all public here to use such a bad language for WATEEN’s planted hidden defenders which they NEVER heard even before their birth. But No. Sorry. We all public here are RESPECTABLE people and we donot think WATEEN, its decision makers, employees, defenders, commission agents like TheRealStory.. have this much worth that we lower our level upto theirs and “..bitch and moan..” like them.

                    Good Bye forever. And yes, WATEEN may keep up till its complete failure, with its planted defenders, using filth like “..bitch and moan..”

              • Oh sorry dear I forgot to paste another of your own conflicting sentence. It is pasted here for all readers:

                “…I cannot provide the invoice because it is under NDA with the provider…I am not a Wateen employee…”

                • Yes I’m not a Wateen employee. And yes my business also have service for all our branches and Internet at Headoffice. We have an NDA with service provider. Our rate is higher than even $60.

    • In india is the bandwidth is cheap then why are the tariffs so high? compare the dsl packages with even wimax and you will see they are on the higher side.

      What you are indirectly admitting is that Wimax is a cost prohibitive service and not a viable investment :)

  • I have made up finally my mind to abandon Wateen. Their service has been good, field service excellent. But the problem is that for just four hundred rupees more, I can get 4MB from PTC. Wateen charges me Rs 1600 (including phone and CPE rent) for just 1MB. How does Wateen expect me to forego such a good bargain?

    • It doesn’t. PTCL is the judge, jury and executioner. It subsidizes the price of bandwidth for its own broadband dsl business but charges higher to other service providers such as Wateen.

      This is a known fact and this is what drove out the earlier operators out of the dsl business. Now time has come for PTCL to destroy everyone.

      I just hope that when the PTCL do zibah all the other service providers, they will proclaim ‘Allah o Akbar’

      • This is an old story TWA undercuts PTCL vehemantly and the issue of bandwidth prices is now not a valid argument.

        In my view even if bandwidth cost was zero wimax operations would not be viable at these retail price levels.

        wrong frequency for wimax is the biggest issue and no one dares to take it up at any forum

  • Criticism was expected no surprises at all since Wateen is rising after a downfall & market has a negative approach towards Wateen. But the main thing is how one takes the positive criticism. The good thing is that we give worth to your feedbacks & positive criticism. We have improved a lot & will be continuously working on further improvment. One thing is assured that Wateen has the potential & infrastructure which is incomparable to any other service provider in the region. The technical staff is best in the market no doubt in that. And it is not just a claim by someone who is self obsessed, they have proved themselves during floods of last year when even haters had to accept that Wateen managed to re-instate its network in shortest time. This is just one example. Haters gonna hate forever but thanks again to all those who gave positive feedback. You will see some legendary successes in the future. Just bear with us & have trust on Wateen.

    Regards

    • Thanks Asad Ghumman, I hope the positive feedback we all have given will help Wateen change its mind.

      If possible, please let us know how to contact you for any such feedback / suggestions etc

      • You can contact & give your valuable feedback through any of the below mentioned channels:

        Facebook
        Twitter
        YouTube

        • I don’t know why links are not being embedded. You can search on those forums for the below keywords:

          Facebook: WateenTelecomLtd
          Twitter: Wateenjochaho
          Youtube: Wateenltd

          Hope it works this time.

  • “Unlimited packages of 1 and 2 Mbps speeds are capped at 100 GB (Re-confirmed)”

    I don’t know where you guys get your information from but I just found out from an inside company source that there is no GB cap on the 1&2Mbps Unlimited packages…atleast not for now. And what’s the upheaval about anyways? Wi-Tribe and Qubee both have data caps of 30 and 40GBs respectively on their UL WiMax packages.

    • This is so confusing …. Amir bhai , is the data cap for new and existing users as well ? bcoz before this new launching , 1 mb connection with 1000 gb data cap . so is the new cap of 100 gb applies for old customers as well ?

      I am asking these questions here bcoz the shitty customer care doesnt answer to these questions on help line , all they answer is THAT EVERY THING IS MENTIONED ON THE WEBSITE….

      if there is a cap of 100 gb , i am gonna leaving wateen and go for ptcl again

      • The thing is that i got this confirmation of 100GB cap (for new customers at least) – though a source, which is reliable. Let me ask them again the same question for old customers.

  • hi,folks,i have just upgraded my 1 mb connection into 2mb as wateen launched it on 1st november,,which giving average speed of 290kb/sec..some times tops upto 350kb..so i think its the best available option in wimax,i hate ptcl crap..those people are rubbish

    • Hey Skipper, I too hate PTCL. can you help me? I want to know that:

      1. With a 1MB connection using WATEEN’s Green Packet UH-350 modem, can I watch Youtube or make a video call on SKYPE without any problem?

      2. I donot understand this confusing Price+Tax formula. Simply want to know a. How much (total exact amount) I have to pay at the time of purchasing 1MB internet only connection (Green Packet UH-350 modem only) ? b. How much (total exact amount) I have to pay monthly through pre-paid Wateen Cards for my 1MB internet connection only?

      I ‘ll be thankful for your support.

  • and i have confirmed it,,,there is no data cap on unlimited connection,until 1000gb,i have confirmed with top official who is heading wateen,who use to be my relative.

    • lolx on 1000GB cap..
      if you use a 1mbps *dedicated* connection for 24 hours everyday, till 30 days, then you will use only 320GBs of data transfer, and for 2mbps, it would be 640GBs..
      If wateen has 1000GBs cap then its just non technical people are working there..

    • used to be ur relative and still u are using wateen?

      PTCL DSL is the real thing and that is why they have a million broadband users

  • i was expecting wateen will come up with very economical rate but it has just disappointed all of us …. wateen if u want to stay in the market than move on with some good and economical packages with some attracting offers … else no one wana switch from the current service provider… think and apply :)

  • @AMIR sorry with due respect,iam not doing any kind of job,IAM just student of buisness studies,iam no body to blame if hate wateen,beacause iam just using
    thier services,if they are running perfactly fine from last three years why i should still problem with them…

  • stupid packages and waste of money..then they say why board doesnt release their money…

    CEO Wateen has now two disasters to be proud of….

  • Dear All,

    This new Campaign from Wateen is all a lie as they can’t offer 2MB download on their devices and they are making a fool out of their customer’s as usual, secondly they have have a cap on their unlimited connecion’s(32GB) after which they slow down the speed that is why they are offering unlimited dowload for extra Rs.1,000/M every night. These are same crooks who are realted to their x-ceo who ran to UK while promoting his relative to CCO.Meanwhile Wateen has hired people to counter these negative comments and reply 24/7………………. Wateen sucks

  • The future for Wateen lies in selling Internet-based services, not just Internet. I offered a plan that could get phenomenal revenue for it with existing infrastructure. I have yet to hear from them.

  • This is good discussion, I support comments by young generation. It is highly appreciated if the customers should be safeguarded against deceptive marketing and gimmicks by the suppliers.

    Hope we shall follow the true Islamic principles of trade and marketing in our businesses and that shall prevail always.

    Good luck

  • wateen is very bad service …. i am too much tired from it . its costly . signals are also not strong .. wateen z just bluff

  • Wateen sucks on the following occasions 1) when according to their “Fair Usage Poilicy” the speed of 1 mb “unlimited download” is reduced to 1/4th. 2) During peak hours of 5-10 pm browsing becomes difficult and downloading impossible. 3) signals die even when the weather is crystal clear.

  • Dear All,

    After reading all above comments about wateen telecom, on the behalf of company let me tell you all we are under rebulding process since 1st of november, there is no other company in pakistan who is giving such a big infrastructure on wireless conectivity. some of you compaired us with ptcl, look ptcl is using 1952 infrastructure. we are using N-series infrastructure which is new techonology.

    we have a major share in pakistan market in telecomunication, we are pioneer in banking sector as well in pakistan, we accept all chalanges in pakistan and providing quality services there. Every ISP has issues no one is there which had problems. But we are in the process to satisfy the clients. Many of you said ptcl is less in price as compaired then wateen pakages. Look they are charging line rent, big amount of sales tex, witholding tex, GST. and we are just taking 1% . and one big thing quality telephony services which i belive ptcl can never give with such infrastructure. you can also compair the calling tariff you can never inquire your ptcl calls but in wateen you have all in front of your eyes. We have best management team now and beleive me till december we will be in max profit with IPO’s. your feed back would be highly appricated.

    [email protected]
    Commercial Sales Department
    Wateen Telecom
    Head Office Gulberg

    • I have 1 mb wateen having 40gb cap. I must say that the stability of connection is awesome. It perfectly stays at 1mb no matter what happens. I believe 40 gb is applied so that each and every customer gets good response time by servers. I agree with Babar Zeeshan that wateen is in rebuilding process.

      • before buying anything i get through information on it. I knew that 40 gb cap is there.

  • We have offer for warid postpaid customers, compleate upfront 1500 waver,for those who are using warid postpaid numbers.

    Contect Mr. Babar Zeeshan
    commercial Department
    03234480156
    [email protected]

  • The only thing to mention here :

    Abu Dhubia did 50 Billion investment in wateen
    with a change of its logo ….
    Lets see its revenue & profit & customer satisfaction after yr…?

  • Assalam-o-Alikum,

    First: There is no comparison of DSL and Wimax technologies.

    Second: Speed also matters with the signal strength.

    I was using wateen in my home with less signal strength and was not satisfied with it.
    Now same connection is being used in my clinic with full singal strength and now I am satisfied.

    So many thing varies to judge one’s performance.

  • people talking about evo here, let me tell you, there is a whole world of difference between EVDO and wimax, EVDO can NEVER work when there are more uses at the same booster… I have had EVO nitro and EVO 3.1 , Wateen, wi-tribe, qubee and ptcl DSL….

    I run a software house :)
    Speed and quality wi-tribe beats all…. (not talking about price)
    then comes Wateen…
    then PTCL DSL…

    PTCL dsl is not for work, its just for people downloading pirated dvds (our nation can’t do anything constructive, biggest consumers of porn) and sucks big time.. I had to get business connection worth 18k rupees to get good quality from PTCL..

    While Wi-tribe 2 Mbps and Wateen 2 Mbps are good quality connections and never lets you down. Perhaps because they haave a badwidth cap. Also some people said about fair usage policy.. My dear fair usage policy is applied EVERY Where in the world you can not just have one connection of ptcl dsl at 1200 rupees and then provide wires to whole neighbourhood for 200 rupees per month…. fact is that we Pakistanis don’t know anything but we are CHEATERS and we deserve what we get.

  • I am selling Internet wimax USB & Modem Device if u need so minimum rates so contact us:03452153186

  • Alicja was great in the movie Trade’! She really is gorgeous and seems a little exotic, too.Report this comment as spam or abuse

  • I must say Wateen is THUG company, offering pathetic quality of service. Internet speed is PIA, follow a simple rule. stay away from these thugs.

  • Hie… 1 year back, i was using Wateen Wi-Max, nd due to some prob i,ve disconnected Wateen, but now from last 2 months m trying to reconnect with Wateen with lot ov calls on help line :( but they r still giving me lollypop by saying ” Sir We’ll Contact u soon ”

    LOLX….. if any Wateen’s rep reading this then plz reactivate my [email protected] :) with 1.5 mb 12Gb package plzzzzzzzzzzzzzz :@

  • Using Wateen bolt USB device with 1 MBPS unlimited package, excellent service and speed. I think most amazing service of Wateen till now.

  • Dear All Technocrates :P
    The subject of discussion is “Wateen Announces new WiMAX Packages”
    iam a Wateen user for the last 2 years but now the prices are getting high again. as simple as that “mein Shawarma wahin se leta jo “waqie Bara” aur “Tasty” hota with authentic quantity of all the ingrediants, without thinking about their corporate interests n losses :)
    Wateen Team n their Defenders…Think wisely plz

  • now wateen has limit on student Package 25 GB
    and after exceeding of 25 GB they deduct and recover from next month.
    mean if i used 45 GB in 1 month, next month i have just uesd 5 GB
    and when cap is over, 1mb net Package converted to 256KB net Package

  • yar many bi wateen lena mager wateen walo kia pa ki serves khana pull min kam kir ra hi hy ya naihn ager kir ra hi hy tu mujhy is num py infam kir do ta ky min bi wateen use karun ok

  • or many ye wala pakeg lena USB device with 1 MBPS unlimited package,han ager ap ki servis theek hy tu mujhy mel kir deen ya call kir deen 03156633732 is num py

  • they are charging too much for excess usage i.e rs100/gb.totally blunder.witribe is providing 5gb for 100.

  • i dont need telephony, sorry Wateen u r still Useless WiMax Internet Service of Pakistan
    (zeeshan rply)

  • To ensure quality service delivery for our customers in current economic conditions, Rs. 50 monthly service charge has been added to all WiMAX packages.

  • i want ten new connenctions if u provide your services my contact no is 0333-6199480

  • Any Update on Wateen Packages… I want to upgrade package for my home but I couldn’t find any package plan on Wateen Site.

  • Why dont they just say that its 100GB instead of saying unlimited if its capped to 100GB….there is a clear difference between a 100 and infinity(unlimited)

  • Assalaam waliekum
    Muhammad Sohail Qureshi said:
    wateen new data usage policy is unfair and very strange policy !
    a common thing is wateen package name is 1mb unlimited but get only 40gb with 1mb today !
    after this data stage get speed only 250kbps.
    1st i said that wateen telling a lie to every customer .
    please every one complaint and request to mr ceo or owner of wateen telecom. wateen old usage policy is good and truth because maximum speed with maximum data usage is like that unlimited.
    but new policy is very low and very limited
    plz i requested to every wateen customer take a action
    and change this policy
    i hope you understand this situation.
    Thankue in advance for give me a big favour!
    Regards: Msqureshi

  • sb thek hai per wateen ne bhot bari mistake kari hai downloading 40 gb kar k in 1 mb unlm main plz increase downloading limits upto 100 ,80 or 60 agar ye hojai to wateen se best net nhi hoga koi

  • Koi mjhy btaye ga k how would i confirm k meri night unlimited offer active ha ya nahi??

  • wateen connections are detoriarated n week signals.i use wateen since last 2.5 years in start connection was good but now since last 6 months it’s headache for me


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