wi-tribe celebrated 100,000 fans on its Facebook page marking yet another milestone in the broadband network’s journey towards providing its customers on all platforms with a lifestyle that’s better connected to their needs.
A statement issued by the company said that it works consistently to identify unique and apt touch points for engaging with customers and understanding their needs. Citing a recent study firm claims that over 60% of wi-tribe’s Facebook activities are dedicated to customer care.
This accomplishment is line with wi-tribe’s belief in organic growth, with a dedicated in-house social media team managing daily activities that include handling customer care queries, brand, products and services awareness as well as various engagement activities.
Adding another notch in wi-tribe’s belt is its regular appearance in Socialbakers.com reports. It significantly ranked the 3rd most socially devoted Pakistani brand on Facebook and 4th with highest daily page engagement rate ( in September 2012).
Having been featured in these categories over the year, this accomplishment shows the considerable strength wi-tribe has achieved in social media and customer satisfaction.