Meet Sehat.com.pk: An Online Pharmacy Store!

Sehat-Logo_(548x300)px

The interest of global online groups in the talents of Pakistani youth and e-commerce industry suggest that in the future, the e-commerce sector is likely to hold a significant share in Pakistan’s economy.

Various online portals are maturing multiple transactions daily. With the arrival of 3G/4G technology in smartphones and the more common use of plastic money, the online transaction ratio is expected to increase in the coming years.

Convenient shopping via different portals is increasing with each passing day. E-commerce, comparatively to other businesses, has made its mark and is creating its share in overall retail segment as retailers from all scales are eager to sell their products via this channel.

Over the years many small startups have opted the online marketing strategy for selling their products among the masses via social media. There are alot of others who are following this trend and are trying to initiate digital channels for shopping and consumer facilitation.

Here we are mentioning the new addition who have started their journey on the road of e-commerce in Pakistan, but with altogether a new niche.

Sehat.com.pk – an online pharmacy– was formally launched in Lahore this year on 23rd of April. It is managed and operated by Lahore based company Apothecare Private Limited that a long association with the healthcare industry, and has been set up by the fourth generation of the Fazal Din & Sons group.

Sehat.com.pk is Pakistan’s premier online pharmacy store primarily based on the selling and purchasing of prescription drugs. Consumers can enjoy the convenience of getting authentic medicines straight from the manufacturers which will be delivered to their doorstep with a cash on delivery recourse in Lahore.

Other payments they offer include credit card payment, internet banking, and mobile payment.

Following the standards of the World Health Organisation and the Ministry of Health, the implementation of their services ensure delivery of all items whether it is over the counter medicines, prescription drugs or consumer products, all within 24-hours from the time of payment in case of internet banking or else on conformation in all major cities.

The site pattern is simple and easy to use. The selection sections are majorly divided into 3 categories: Prescription drugs, OTC (over the counter) medicines and Special Orders.

OTC medicines are further classified into numerous groups for the ease of customers; to choose from the section of Special Orders, the customer needs to register online. The registration process is effortless; you just have to fill in the required fields in order to purchase medicines.

The customer can also choose the preferred manufacturer from several manufacturers provided in the web portal.

The CEO of the company, while telling about the safety measures, commented:

Special packing material is used to maintain the temperature even during delivery. In case of expensive items, special packing reduces risk of breakage or damage.

Salient features of Sehat.com.pk:

  • Scheduling an order so that it can arrive at your doorstep on days specified by the customer for a given time period (e.g. Scheduling a medicine every two days, every week, or every month);
  • The ability to ship cold-chain products (temperature sensitive items that have to be maintained between 2-8 degrees Celcius) to any location in Pakistan;
  • Placing an order for a medicine not available in Pakistan through the special request form;
  • A viable method of submitting your prescription for certain medicines, which is reviewed by our pharmacy team for genuineness before an order is dispatched;
  • A toll-free help line that can answer your medical queries at 0800-SEHAT (0800-73428)
  • A minimum 5% discount on the majority of products on the website.

All in all, it is a very positive initiative taken towards the advancement of e-commerce industry. Its a concise piece which will prove helpful regarding the gap between the needs of our growing patient population and the number of doctors available to deliver the care they need.

As the consumers are becoming more tech-savvy, it is good to see that companies are taking the necessary steps to meet their demand. Considering the internet user base in Pakistan, it will be no exaggeration to say that such portals are growing and are earning their stripes.


  • Adeel Younas

    Bakwas design hai store ka 2014 mein itna dull style! :(

    • Mohsan Hassan

      alt east they have the variety of medicines.

  • Ahmed

    The article is fine but You have shared some outdated information. Kindly update it .

  • Ali

    Sehat is offering an unbeatable Ramzan Package, up to 15%. One should place an order before it ends

  • Taimur

    Stupid store. Nobody will order medicines online in a country where fake medicines ratio is 50%

    • G.Khetran

      Agree !!

  • Mohsan Hassan

    good step toward medication facility. They have variety of medicine and price is also lower than market.

  • khurram

    Think twice before placing an order at SEHAT (A Review)

    For my psychiatric problems I was prescribed for meds which are not
    readily available even at the renowned drug suppliers So I thought to
    give it a try at online pharmacy setups in Pakistan

    And my quick google searches brought SEHAT at surface and I placed my order

    Well I donot have time to right down details of my horrible
    experience and a proper review but I will try to summarize things for
    those who are looking for reviews

    Their online system will place order without notifying if the
    ordered meds are in stock or not and how long it will take to arrange
    meds if they are on back order

    They will demand PMDC number of your psychiatric a ridiculous requirement and your psychiatric will not provide it easily,

    They will take at least 15 days to ship your order and that
    included numerous back and forth calls and heated followups, In my case I
    actually wasted more in cell phone balance than the total amount of
    order

    If they ship partial order then remaining money will not be returned and you have to wait for your next requirement of meds

    If you choose Cash on delivery they will send your meds through a
    courier called CHEETAY a courier service which also delivers hot meal,
    in my case I received my meds at 9:30pm placed under a heavy Hot pot
    which also damaged packaging and at last 4 out of 10 tabs were pop out
    of its sealed packaging and they were hot

    If you place your order again with remaining balance still in
    your account at Sehat they will ask for new nonsense demands for
    prescription In short they just don’t want to deliver and keep your hard
    earned money as khairaat.

    I wish I had the time to write down all the details of painful
    experience with clowns at Sehat which costed me time, energy,
    lost money and embarrassment in front of my psychiatric for their stupid
    demands.

    In short behind the curtain of DOT COM setup and pretending as following
    strict rules the operators of this setup are actually operating like a
    typical pathetic angry Desi guy who get his orgasmic pleasures by
    teasing people for no good reasons at all.

    Therefore if you plan to buy meds at their store think twice

    Regards,
    Khurram