PTCL Finally Delivers an Email to User After Seven Months

PTCL is probably up to a new world record by delivering an email to a user after seven months of its intended time, we have confirmed with the user himself.

According to details, a chat transcript — text of chat with the support staff of PTCL — was emailed to the user after seven long months of the original chat.

This chat, ideally, should have been dispatched to the user in an email right after the chat had ended, but the legendary PTCL took it over seven months to deliver the email.

Here’s the email that the PTCL user received today for a support chat he did back in Nov 2015:


Have to add anything to the story? Share with us in comments below!

  • Saad Thahim

    We have even much bigger problems with PTCL. Should be prioritized over this story.

  • iceman

    PTCL has been dead to me for over a year now. Good riddance.

    • eyescreaman

      What are you using now?

      • Taha Najam

        Zong4g wingle

        • Shams Twistaa

          I am using nayatel it’s the best.

          • umer

            But its not unlimited 24×7

      • Ahmed Ali

        EVO Nitro better Mobilink 3G

      • iceman

        Zong 4G cloud. It’s decent. :)

      • iceman

        Apologies for the late reply.

  • Hamza

    After privatisation to some extent there support have improved before privatization ptcl was organization filled with full of namak haram employees. Still there are some rotten eggs in ptcl which need to be taken care of.

  • Yasir Ali Raza

    It is not ptcl’s fault , ptcl is only Internet provider . Users have an option to fetch an email , fetch features are available in most operating systems .

    • faaria

      you seem high as fetch

    • Ahsan


  • fahad afzal

    this also happen to me.

  • KMQ

    Bhai shukar karo 7 months baad bhi aa tu gayi. yeh tu PTCL ka bada pan hai ke unhone ne 7 months baad bhi bhej thi transcript na bhi bhejte tu aap kia kar lete. Badshah hai PTCL bhai, aapko koi haq nahi unhain kuch bhi kehne ka…

    • Waseem Anjum

      Main hr article ko sarsari parh k jaldi se comments k section me ata hun apka comment dekhne k liye, ta k usay upvote kr skun :-p

      • Salman ahmed

        Lota party

        • Waseem Anjum

          ghatiya soch

      • KMQ

        Ab main ispar kia keh sakta hon bhai, yehi kahonga ke woh PTCL ka bada pan tha aur yeh aapka bada pan hai :-)

      • Shehzad Ahmed

        Wah.. Height of lifting i mean weightlifting :P :D

    • Patriot

      bhai jub zardari aur Benazir own more than 50% of Dubai investments, how can anyone dare to say anything against a company owned by UAE?

  • NaQi Hamdani

    This also happened to me.

    • faaria

      also happened to me and multiple times

  • What’s the fuss it’s more likely an error made by the staff.

    • mar222184

      i see what u did there :)

  • Zafar Abbas Rizvi

    PTCL who?? After getting Zong MBB device 6 months back I have forgot this name.

  • Aamir Ijaz

    Bht Lucky Ho 7 Months Bd Email Aa Gyi!

  • Hassan Khan Khalil

    I am still waiting for a reply from PTCL regarding Co-Location, Dedicated Servers & Cloud Hosting after passing 2 years. lolz

  • wow what a story ! :D

  • Javed Jabbar

    I had a similar experience where they were supposed to send me an adjusted bill over email. It took PTCL about two months and my endless followup with them to send the email. I was so angered that I was about to disconnect all of their services (I am using PSTN Line + DSL + Smart TV).

  • mujhe bhi kal email ay he ye ptcl ki tarf se. hahahahhahh

  • faisal

    Govt is responsible for handing over it to Etisalat,Due to which all suffering

  • imran khan

    Is it true?

  • mumtaz ali

    I think while chat with agent option is available to save to chat.”Save Transcript” so no need for an email.

  • danish bangash

    Its a late step but a good thing that PTCL is upgrading there systems.

  • Ali Saleem

    their DSL user, whenever faced problm talked to the reps. was good response…

  • Kashif Raza

    Far Better than before, now we’ve save option when we go to the live chat. we can save our chat right there. There in no purpose of email now, would like to mention that PTCL is not faulty there, it’s the fault of Email server.

    • bol

      Apparently, due to some server-side error, chat sessions were never marked closed/completed. When some admin noticed, he removed the clog and email server cleared the backlog. If anything, its a fault of Cisco.

      • MIS

        it was not cisco err, rather server error of PTCL exchange team.

  • Mr.Baloch

    PTCL is the company which is providing internet services all over the Pakistan, Zong, Telenor, bla bla sab PTCL ki badolat hi hain wo kis sy service lay rahy hian PTCL sy hi, Grow up guys, wo kehty hain na kuch log dunia m aty hi tanqeed krny k lye hian.

  • AbdulB1


  • Shehzad Ahmed

    PTCL ko bye bye kahy nearly a year ho gya hai.. Shukar khuda ka zindagi sy 1% tension km ho gai ab sukon main hai zindagi :)

  • Sheldon Cooper

    9 months me baby
    7 months me Peeeetcl Reply

  • Sheldon Cooper

    PTCL = Party Till Customer Leaves

  • Junaid

    I had the same i had a chat with them in December and they just emailed it to me a like a month back, kindly provide your email address i will forward you the email myself

  • Farrukh Javaid

    i also received two chat transcripts mails which actually took place back in 2014