{"id":1334,"date":"2020-04-20T20:20:52","date_gmt":"2020-04-20T20:20:52","guid":{"rendered":"https:\/\/propakistani.pk\/how-to\/?p=1334"},"modified":"2020-05-16T13:03:07","modified_gmt":"2020-05-16T13:03:07","slug":"ptcl-online-complaint-how-to-complain-online-ptcl-users","status":"publish","type":"post","link":"https:\/\/propakistani.pk\/how-to\/ptcl-online-complaint-how-to-complain-online-ptcl-users\/","title":{"rendered":"PTCL Online Complaint | How to Complain Online (PTCL Users)"},"content":{"rendered":"<p>Here are some PTCL services for the customers around the country.<\/p>\n<ul>\n<li>PTCL Islamic Services (Dial 1324).<\/li>\n<li>PTCL Cricket Info Service (Dial 1216).<\/li>\n<li>SMS Complaint Services<\/li>\n<li>Call Me Back Service<\/li>\n<li>KEHDO SMS (Voice-integrated SMS)<\/li>\n<li>Voice Mail Service<\/li>\n<li>FAQs<\/li>\n<li>Free Email<\/li>\n<li>VAS Bundle<\/li>\n<li>Absent Customer<\/li>\n<li>Value Added Services<\/li>\n<\/ul>\n<p><img decoding=\"async\" data-expand=\"600\" class=\"lazyload aligncenter wp-image-1336 size-full\" src=\"data:image\/svg+xml;charset=utf-8,%3Csvg xmlns%3D'http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg' viewBox%3D'0 0 800 450'%2F%3E\" data-src=\"https:\/\/propakistani.pk\/how-to\/wp-content\/uploads\/2020\/04\/Pakistan-Telecommunication-Company-Limited-ptcl.jpg\" alt=\"PTCL Online Complaint\" width=\"800\" height=\"450\" \/><\/p>\n<h2>PTCL Online Complaint | SMS Complaint Service<\/h2>\n<p>As part of PTCL\u2019s efforts to provide optimum customer care and satisfaction, they\u2019re offering a revamped <strong>complaint registration<\/strong> service through mobile SMS. This initiative achieves the following objectives:<\/p>\n<ul>\n<li>Provide a swift complaint registration channel for Landline and Broadband customers<\/li>\n<li>Elimination of wait-time at call-centers for complaint registration<\/li>\n<\/ul>\n<h2>How To | Register Your Query<\/h2>\n<ul>\n<li>Type your CMP.<\/li>\n<li>Enter your Area Code and Landline Number.<\/li>\n<li>Type your product code in the format <em>Landline: LL, Broadband: BB.<\/em><\/li>\n<li>Send to <strong>1218 <\/strong>by adding area code before the number (05).<\/li>\n<li>Receive your complaint number \u2013 registration number. This confirms that your complaint has been received and logged against PTCL\u2019s customer care-base.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Quick Note: <\/strong>To avoid complications, simply type <strong>HELP<\/strong> and send text to <strong>05 1218 1218<\/strong>. In a few moments \u2013 or sometimes, days \u2013 you will be contacted by a PTCL rep. If the case is consumer-sensitive, PTCL will send a team to your designated address.<\/p>\n<p>&nbsp;<\/p>\n<h2>PTCL Online Complaint | An Alternate Guide<\/h2>\n<p>If you visit PTCL\u2019s official <a href=\"https:\/\/ptcl.com.pk\/ComplaintRegister\" target=\"_blank\" rel=\"noopener noreferrer\">website<\/a>, there\u2019s an interactive panel on the first page.<\/p>\n<p><img decoding=\"async\" data-expand=\"600\" class=\"lazyload aligncenter wp-image-1335 size-full\" src=\"data:image\/svg+xml;charset=utf-8,%3Csvg xmlns%3D'http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg' viewBox%3D'0 0 691 553'%2F%3E\" data-src=\"https:\/\/propakistani.pk\/how-to\/wp-content\/uploads\/2020\/04\/Untitled1.png\" alt=\"how to register a complaint (PTCL users)\" width=\"691\" height=\"553\" \/><\/p>\n<p>Fill in your details in accordance with the <strong>options<\/strong> bar in each step. Your complaint will be recorded automatically and in a matter of 1 or 2 business days, your query will be resolved.<\/p>\n<p>&nbsp;<\/p>\n<p>This article was all about registering complaint via PTCL online complaint service which you\u2019re currently availing.<\/p>\n<p>Was it helpful? Share among friends and family and let us know what you think.<\/p>\n<p>Good luck!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Here are some PTCL services for the customers around the country. PTCL Islamic Services (Dial 1324). PTCL Cricket Info Service (Dial 1216). SMS Complaint Services Call Me Back Service KEHDO SMS (Voice-integrated SMS) Voice Mail Service FAQs Free Email VAS Bundle Absent Customer Value Added Services PTCL Online Complaint | SMS Complaint Service As part [&hellip;] <a class=\"g1-link g1-link-more\" href=\"https:\/\/propakistani.pk\/how-to\/ptcl-online-complaint-how-to-complain-online-ptcl-users\/\">More<\/a><\/p>\n","protected":false},"author":4,"featured_media":1337,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18],"tags":[267,269,270,266,265,271,268],"class_list":{"0":"post-1334","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-general-kowledge","8":"tag-customer-care","9":"tag-internet-complaint","10":"tag-online-complaint","11":"tag-ptcl","12":"tag-ptcl-online-complaint","13":"tag-ptcl-users","14":"tag-sms-complaint-service"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>PTCL Online Complaint | How to Complain Online (PTCL Users) - How To<\/title>\n<meta name=\"description\" content=\"In order to provide best customer care to the customers, PTCL is now offering PTCL online complaint service. 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