{"id":19032,"date":"2023-08-31T10:42:57","date_gmt":"2023-08-31T05:42:57","guid":{"rendered":"https:\/\/propakistani.pk\/proproperty\/?p=19032"},"modified":"2023-08-31T10:42:57","modified_gmt":"2023-08-31T05:42:57","slug":"24-7-complaint-monitoring-cell-introduced-for-timely-resolution-of-overseas-pakistanis-grievances","status":"publish","type":"post","link":"https:\/\/propakistani.pk\/proproperty\/24-7-complaint-monitoring-cell-introduced-for-timely-resolution-of-overseas-pakistanis-grievances\/","title":{"rendered":"24\/7 Complaint Monitoring Cell Introduced for Timely Resolution of Overseas Pakistanis&#8217; Grievances"},"content":{"rendered":"<p>ISLAMABAD: Jawad Sohrab, the Special Assistant to the Prime Minister (SAPM) on Overseas Pakistanis &amp; Human Resource Development, visited the Overseas Pakistanis Foundation (OPF) head office to inaugurate a cutting-edge 24\/7 Complaint Monitoring Cell.<\/p>\n<p>The details suggest that this initiative is in line with the caretaker prime minister&#8217;s vision to bolster assistance and backing for overseas Pakistanis.<\/p>\n<p>According to sources, this newly established cell has been designed to serve as a dedicated platform for registering complaints from overseas Pakistanis globally.<\/p>\n<div style=\"clear:both; margin-top:0em; margin-bottom:1em;\"><a href=\"https:\/\/propakistani.pk\/proproperty\/affordable-apartments-launched-in-islamabad-for-overseas-pakistanis\/\" target=\"_blank\" rel=\"dofollow\" class=\"ue59950fd99e2610c3b1c54c6d67dc71d\"><style> .ue59950fd99e2610c3b1c54c6d67dc71d { padding:0px; margin: 0; padding-top:1em!important; padding-bottom:1em!important; width:100%; display: block; font-weight:bold; background-color:#2C3E50; border:0!important; border-left:4px solid #F1C40F!important; text-decoration:none; } .ue59950fd99e2610c3b1c54c6d67dc71d:active, .ue59950fd99e2610c3b1c54c6d67dc71d:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; text-decoration:none; } .ue59950fd99e2610c3b1c54c6d67dc71d { transition: background-color 250ms; webkit-transition: background-color 250ms; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; } .ue59950fd99e2610c3b1c54c6d67dc71d .ctaText { font-weight:bold; color:#F1C40F; text-decoration:none; font-size: 16px; } .ue59950fd99e2610c3b1c54c6d67dc71d .postTitle { color:#eaeaea; text-decoration: underline!important; font-size: 16px; } .ue59950fd99e2610c3b1c54c6d67dc71d:hover .postTitle { text-decoration: underline!important; } <\/style><div style=\"padding-left:1em; padding-right:1em;\"><span class=\"ctaText\">ALSO READ<\/span>&nbsp; <span class=\"postTitle\">Affordable Apartments Launched in Islamabad for Overseas Pakistanis<\/span><\/div><\/a><\/div>\n<p>Its main objective is to ensure swift and effective resolution of their grievances, marking a significant step towards citizen-centric governance and improved service delivery.<\/p>\n<p>The core feature of the Complaint Monitoring Cell is the introduction of a dedicated Universal Access Number <strong>(UAN) +92 51 111 040 040<\/strong>.<\/p>\n<p>Additionally, two WhatsApp numbers <strong>(+92 301 9872195 &amp; +92 306 0329901) <\/strong>have also been introduced, facilitating easy complaint registration for overseas Pakistanis.<\/p>\n<p>To enhance convenience, a user-friendly web portal <strong>(<a href=\"https:\/\/opf.pitb.gov.pk\/\" target=\"_new\" rel=\"noopener\">https:\/\/opf.pitb.gov.pk<\/a><\/strong>) for an Online Complaint Management System has been established, enabling seamless submission and tracking of complaints.<\/p>\n<div style=\"clear:both; margin-top:0em; margin-bottom:1em;\"><a href=\"https:\/\/propakistani.pk\/proproperty\/cda-to-introduce-overseas-enclave-apartment-project-to-enhance-earnings\/\" target=\"_blank\" rel=\"dofollow\" class=\"ud44a98bd151a194a4fc95ffbf5071a01\"><style> .ud44a98bd151a194a4fc95ffbf5071a01 { padding:0px; margin: 0; padding-top:1em!important; padding-bottom:1em!important; width:100%; display: block; font-weight:bold; background-color:#2C3E50; border:0!important; border-left:4px solid #F1C40F!important; text-decoration:none; } .ud44a98bd151a194a4fc95ffbf5071a01:active, .ud44a98bd151a194a4fc95ffbf5071a01:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; text-decoration:none; } .ud44a98bd151a194a4fc95ffbf5071a01 { transition: background-color 250ms; webkit-transition: background-color 250ms; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; } .ud44a98bd151a194a4fc95ffbf5071a01 .ctaText { font-weight:bold; color:#F1C40F; text-decoration:none; font-size: 16px; } .ud44a98bd151a194a4fc95ffbf5071a01 .postTitle { color:#eaeaea; text-decoration: underline!important; font-size: 16px; } .ud44a98bd151a194a4fc95ffbf5071a01:hover .postTitle { text-decoration: underline!important; } <\/style><div style=\"padding-left:1em; padding-right:1em;\"><span class=\"ctaText\">ALSO READ<\/span>&nbsp; <span class=\"postTitle\">CDA to Introduce 'Overseas Enclave' Apartment Project to Enhance Earnings<\/span><\/div><\/a><\/div>\n<p>The initiative also includes the activation of OPF&#8217;s social media channels dedicated to complaint resolution.<\/p>\n<p>During the visit, the SAPM was provided insights into OPF&#8217;s other welfare initiatives spanning education, housing, and social services.<\/p>\n<p>These efforts were praised for their comprehensive impact on the lives of overseas Pakistanis.<\/p>\n<p>The SAPM acknowledged OPF&#8217;s commitment to enhancing educational opportunities, offering affordable housing solutions, and extending vital welfare services.<\/p>\n<div style=\"clear:both; margin-top:0em; margin-bottom:1em;\"><a href=\"https:\/\/propakistani.pk\/proproperty\/can-overseas-pakistanis-invest-in-real-estate-sector-of-pakistan\/\" target=\"_blank\" rel=\"dofollow\" class=\"uc6c638f9ddca18217701cd70f3bbaf3b\"><style> .uc6c638f9ddca18217701cd70f3bbaf3b { padding:0px; margin: 0; padding-top:1em!important; padding-bottom:1em!important; width:100%; display: block; font-weight:bold; background-color:#2C3E50; border:0!important; border-left:4px solid #F1C40F!important; text-decoration:none; } .uc6c638f9ddca18217701cd70f3bbaf3b:active, .uc6c638f9ddca18217701cd70f3bbaf3b:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; text-decoration:none; } .uc6c638f9ddca18217701cd70f3bbaf3b { transition: background-color 250ms; webkit-transition: background-color 250ms; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; } .uc6c638f9ddca18217701cd70f3bbaf3b .ctaText { font-weight:bold; color:#F1C40F; text-decoration:none; font-size: 16px; } .uc6c638f9ddca18217701cd70f3bbaf3b .postTitle { color:#eaeaea; text-decoration: underline!important; font-size: 16px; } .uc6c638f9ddca18217701cd70f3bbaf3b:hover .postTitle { text-decoration: underline!important; } <\/style><div style=\"padding-left:1em; padding-right:1em;\"><span class=\"ctaText\">ALSO READ<\/span>&nbsp; <span class=\"postTitle\">Can Overseas Pakistanis Invest in Real Estate Sector of Pakistan?<\/span><\/div><\/a><\/div>\n<p>He reiterated the prime minister&#8217;s commitment to ensuring the well-being of overseas Pakistanis, noting the practical measures taken to enhance their experience.<\/p>\n<p>Besides, he also emphasized the interim government&#8217;s priority in fostering a mutually beneficial relationship between Pakistan and overseas Pakistanis, aiming to provide improved facilities and service delivery.<\/p>\n<p>The initiatives are geared towards providing practical solutions to the challenges faced by overseas Pakistanis and recognizing their valuable contributions to the nation&#8217;s advancement.<\/p>\n<p><em>Source: The News<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>ISLAMABAD: Jawad Sohrab, the Special Assistant to the Prime Minister (SAPM) on Overseas Pakistanis &amp; Human Resource Development, visited the Overseas Pakistanis Foundation (OPF) head office to inaugurate a cutting-edge 24\/7 Complaint Monitoring Cell. The details suggest that this initiative is in line with the caretaker prime minister&#8217;s vision to bolster assistance and backing for overseas Pakistanis. According to sources, this newly established cell has been designed to serve as\u2026<\/p>\n","protected":false},"author":3,"featured_media":19033,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[],"class_list":["post-19032","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"img_urls":{"thumbnail":["https:\/\/propakistani.pk\/proproperty\/wp-content\/uploads\/2023\/08\/ProProperty-Design-Template-1000x560-17.jpg",1000,560,false],"medium":["https:\/\/propakistani.pk\/proproperty\/wp-content\/uploads\/2023\/08\/ProProperty-Design-Template-1000x560-17.jpg",1000,560,false],"full":["https:\/\/propakistani.pk\/proproperty\/wp-content\/uploads\/2023\/08\/ProProperty-Design-Template-1000x560-17.jpg",1000,560,false]},"author_name":"Firas Qureshi","categories_name":["News"],"title_text":"24\/7 Complaint Monitoring Cell Introduced for Timely Resolution of Overseas Pakistanis\u2019 Grievances","related_stories":"https:\/\/propakistani.pk\/proproperty\/wp-json\/wp\/v2\/posts?filter&per_page=4&categories=5&exclude=19032","_links":{"self":[{"href":"https:\/\/propakistani.pk\/proproperty\/wp-json\/wp\/v2\/posts\/19032","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/propakistani.pk\/proproperty\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/propakistani.pk\/proproperty\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/propakistani.pk\/proproperty\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/propakistani.pk\/proproperty\/wp-json\/wp\/v2\/comments?post=19032"}],"version-history":[{"count":0,"href":"https:\/\/propakistani.pk\/proproperty\/wp-json\/wp\/v2\/posts\/19032\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/propakistani.pk\/proproperty\/wp-json\/wp\/v2\/media\/19033"}],"wp:attachment":[{"href":"https:\/\/propakistani.pk\/proproperty\/wp-json\/wp\/v2\/media?parent=19032"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/propakistani.pk\/proproperty\/wp-json\/wp\/v2\/categories?post=19032"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/propakistani.pk\/proproperty\/wp-json\/wp\/v2\/tags?post=19032"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}