Have you ever bought anything from Daraz? Yes, even just once in your life? Then there are chances that you… Read More
A Screenshot is Worth a Thousand Words #Telenor #CustomerCare #Fail
I am not saying anything about Telenor’s customer support, instead I am just posting a screen-shot below that explains the miseries of a… Read More
Mobilink Opens Sales Office and Customer Care Centre in Muzzafarabad
Mobilink has established a new Sales Office and Customer Care Centre in Muzzafarabad, Azad Jammu and Kashmir (AJK), said a… Read More
Warid: Brand with the Service Character
Warid Telecom announces the complete revamp of its customer services helpline 321 and promotional IVR 100, said a press release… Read More
PTCL Launches Online Self Service Portal
PTCL has launched an online portal that it is calling “Self Service Portal”, primarily aimed at helping customers with sale… Read More
Telenor Employees Hit the Markets Across Pakistan to Interact with Customers
Telenor Pakistan observed ‘Customer First Day 2013’ engaging its top management executives along with the workforce in direct interaction with… Read More
Pre-emptive Care and Targeted Services Must Be Prioritized to Reduce Churn in Telecom: Survey
A poll conducted by Comptel Corporation at the annual Comptel User Group revealed that the vast majority of telecommunications industry… Read More
Zong Launches its Contact Center in Lahore
Zong has launched the state-of-the art fully multimedia Contact Centre in Lahore. The first of its kind in telecom sector… Read More
Zong Launches SMS Based Helpline
To welcome the New Year, Zong has launched SMS based customer support service to provide convenience to its customers. This… Read More
UBL Deceives Customers to Charge Extra for NetBanking Services
United Bank Limited was long working on its website revamp, which eventually materialized yesterday and customers were greeted with new… Read More
Telenor Signs up Sybrid as Contact Center Outsourcing Partner
Telenor Pakistan has signed an agreement according to which it will outsource part of its customer services operations to Sybrid.… Read More
Telenor Opens Sales and Service Center in Islamabad
Christian Albech, CEO Telenor Pakistan (center) inaugurating the company’s newest Sales & Service Center at Blue Area on Monday. Other… Read More