Update: “We are currently facing data connectivity challenge on our PTCL and Ufone services. Our Teams are diligently working to restore the services as quickly as possible. We regret any inconvenience caused,” a PTCL spokesperson officially informed ProPakistani.
Internet users across Pakistan are experiencing widespread connectivity issues following an outage at an upstream service provider. The disruption, likely due to flooding across the nation, has affected several major internet service providers, including PTCL, Ufone and Nayatel, all of which have confirmed service interruptions.
According to an official statement from Nayatel, the disruption stems from a technical fault in the network of an upstream provider responsible for carrying internet traffic into the country. As a result, end users in various regions are facing slow browsing speeds, increased latency, and in some cases, complete loss of connectivity.
Users have reported difficulties accessing websites and online services throughout the day. Outage tracking platform DownDetector has also registered a significant spike in complaints related to internet access across multiple regions.
While service providers have acknowledged the issue, there is currently no official timeline for full restoration. Technical teams are working with upstream partners to resolve the problem and restore stable internet access.
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