The Dubai Metro remains one of the fastest and most convenient ways to travel across the city. However, to ensure smooth, safe, and comfortable journeys for all, the Roads and Transport Authority (RTA) enforces strict rules, accompanied by penalties for violations.
Whether you’re a daily commuter or just using the Metro for a weekend trip, here’s a breakdown of fines every passenger should be aware of:
Minor Offences – Fine: AED 100
- Eating, drinking, or chewing gum on trains (allowed only in stations).
- Sitting in the wrong section, such as men in the women-and-children cabin or standard ticket holders in Gold Class.
- Placing feet on seats, which soils or damages them.
- Entering restricted or non-passenger areas within stations or trains.
- Using Metro parking without a valid NOL card (only cardholders are eligible).
- Causing disturbances to staff or fellow commuters.
- Carrying items that inconvenience others (bulky or disruptive objects).
- Bringing animals, except guide dogs for the visually impaired.
- Misusing lifts or escalators in stations.
- Opening doors or trying to board/exit while trains are moving.
- Climbing onto trains improperly.
Moderate Offences – Fine: AED 200
- Using services beyond the barriers without paying the fare.
- Failing to show a no card when asked by inspectors.
- Selling NOL cards without RTA approval.
- Using someone else’s concession card (students, the elderly, or People of Determination).
- Travelling with expired or invalid cards.
- Selling goods or promoting services inside Metro premises.
- Ignoring inspectors’ instructions or obstructing RTA employees.
- Misusing Metro facilities contrary to signage.
- Distracting the train driver.
- Spitting, littering, or compromising cleanliness.
- Smoking is prohibited anywhere within trains, stations, or related facilities.
Serious Offences
- Sleeping in prohibited areas (AED 300).
- Carrying alcohol on trains or stations (AED 500).
- Using counterfeit cards (AED 500).
- Transporting hazardous materials like weapons, sharp tools, or flammable items (AED 1,000).
- Improper use of emergency exits or devices without a valid reason (AED 2,000).
- Misusing emergency buttons and causing false alarms (AED 2,000).
Reminder for Passengers
The RTA emphasizes that these regulations are not just about penalties but about maintaining safety, order, and comfort for everyone using public transport. Passengers are encouraged to follow the rules, respect designated areas, and report any violations to Metro staff as necessary.
