SMS Spammers to Face Service Suspension

sms-spam-on-the-riseIn order to prevent SMS spamming, cellular mobile operators have started suspending outgoing services of those mobile numbers that are originating SPAM text messages, we have confirmed with industry sources and multiple users who have faced such blockade.

Sources at PTA told us that this service suspension is meant for those who are SMS spamming for commercial purposes.

While requesting anonymity a source at PTA revealed that any mobile user who is sending identical text message to over 200 users in less than 15 minutes, that is same SMS string sent to over 200 numbers in 15 minutes or below, is going to face service suspension.

PTA sources explained that this step is being taken to make sure that mobile phone usage remains SPAM free.

Mobile operators, when asked for comment, said that they have mechanism in place to identify Bulk or SPAM text messages. They said that such service suspension can’t be undone by operators, instead a complaint is supposed to be registered at PTA’s toll free complaint number 0800-55055 or through email at [email protected] Though complaint processing time for service restoration may take weeks, depending on number of requests PTA receives in certain duration.

Here is a suspension notice being sent to such customers via SMS:

“Dear customer your outgoing facility is being suspended due to spamming. for further query, please approach our helpline services”

PTA has been working for long to curb SMS spamming. Authority even encouraged mobile phone users to report such SMS spammers so that stern action could be taken against them.

However, if sources are to be believed than this suspension criteria of 200 identical messages in less than 15 minutes could hit non-commercial but heavy SMS users as well. It maybe recalled that Pakistani mobile phone users are usually power text users, who exchanged 176 billion text messages in 2010.


Blank messages will be considered identical too. Sending blank messages to a single or multiple numbers can cause service suspension too.

On a related note, PTA should also figure out a way to confine mobile companies from sending promotional messages (usually 4-10 SMS per day) to its customers.

Tech reporter with over 10 years of experience, founder of ProPakistani.PK

  • Ammir bhai apki website sy tu 5 min main 200 sms send ho jaty hon gy..aap b change karin gy service ko?

  • Spam sms? Wat tha hell 3G ka to 5 year se sun rahe hain uska hal nikal nahi sake ye services raja rental ashraf sahab ki mehrbani hai taake next election mai PTI high tech trick use na kar sake 2nd ham users ek dosre ko aware na kar sake k karna kia hai. B u t but ppp ye bhol gai k ham wohi ghatya qoom hain jis ne apne mohsin A Q Khan ko dunia k samne zalil or ruswa kia jisne apni puri life hame di or india ek none muslim country ho k bh ek muslim jis ne wohi kaam kia jo A Q khan ne kia india ne ause president bana dia. Ye hai is zalil qom k karname batain to boht karte ho. Zalil logon itna to socho aaj jo tum krahe ho kal wo maazi ban jayga or maazi mustaqbil mai har jaga aage aayga.

  • I guess they need to modify filters. Because it will give false positive in case of sms forwards to groups/many peoples (which is quite common).

  • Wrong decision! School college academy wale kia karen ge jo sms kr k datesheet ya other information parents ko send karte hain… Melad ka msg b puri list ko hi send kia jata hy jo same msg over 200 persons ko jata hy aur sare apna naam khud hi list me add karte hen. other work b hota hy. mere aik cosin ki sms sevice suspend kar di jis ne less then 20 number par same sms kia tha.

  • Everyday dozens of people die in Terrorist acts. Drones come, Kill Pakistani people and go back safely. People are committing suicide because of high cost of living. There is no end to load shadding. Joblessness, Corruption,etc. even the person sitting on the seat of Prime Minister is a criminal convicted by the Supreme Court. Government is careless about LawLessNess in the country, but very much disturb because of SMS packages, very smiple “SMS also has emerged as a PowerFull Information and News Sharing Tool”. It needs to be controlled by the Government just like the Independant News Channels.

  • Does this also include the Operators themselves? I receive like 15 text messages a day from my operator, even at 3am sometimes…?

  • A really dumb approach, as expected from PTA….what if someone wants to wish Eid or something similar to all his friends and family in his address book? ….Moreover, bulk messaging is often used for useful purposes as well…..

  • I used to send informative SMS to my customers who are are 1000 in total.
    Last month PTA blocked my sim/outgping services.

    I saidto PTA these 1000 customers are very much willing to receive SMS from me, hence not a spam.

    PTA refused to accept this and said to me to buy a license if i am using it for commercial purpose.
    This mean if i buy license by paying them $$$ then i can send spam!!

    Thus one can easily conclude that, with regerts, if we bribe a molvi then bear will become HALAL.

    Morever, mobile companies are sending me spam messages without my willingness. Even sames message in a day with difference of 3 or 4 hour.

    One basic question: Why PTA/govt. objects on me if i send 1000 SMS to my customers who are happily willing to receive SMS from me?

    • i agree. this is the same BS as pillion riding. if you can stop terrorists and dacoit yourself but the burden on all. when will people grow up.

  • pta walo na meri ajj subh sms outgoing service band kar di ha

    ma na jub pta k no per call ki tho na tho call conect howi aur na hi bar bar rabta karny per koi bat bani lakin mere mobile ka sary passa katum ho gay.

  • Without having any particular knowledge they implement such kind of filters, moreover for every filters they are tricks too for unblocking it.

    First of all they should allow people to receive spam messages if they opt-in to any particular service just like @Navy clients

    Secondly they should ask operators to offer services to subscription of opt-out if anyone need not to receive spam messages, service like 420, if anyone is subscribed to it he/she will not receive any advertising services.

  • hi guys my service too got suspended i got worried and thought ke maybe thori dair mein open hojar but nothing happened… today with sources my dad conected to pta higher officials of karachi and they said to get an afidavid from passports office and send it to pta karachi they will forward it too pta islmabad they cant do anything from here… what the hell is this they didnt even gaved me a prior warning. no nothing… ab kia yahi kaam rehgya hai mera k afidavid bunwaon… and they too said k kal k akhbaar mein add denge… pehle ap maro baad mein bolo sorry wah bhai… please i know this message to gonna pass from pta so please please unlock my number n others as well n let us pass with a warning. and ppl forget contacting at their helpline. trust me nothing is there.

  • To tv pe ad de kr bta nhi sakte they? Aur balance b kat lete ho phr phone b nhi uthay ? Bad work by PTA

  • Does anyone has any clue how to unblock the services. It seems to be a permanent ban.

  • i think this is done to stop pti sms servic

    and other party sms service.peoples party affarid in next election regarding this sms compaingn

  • great line
    “On a related note, PTA should also figure out a way to confine mobile companies from sending promotional messages (usually 4-10 SMS per day) to its customers”

    i have ported from mobilink to telenor ,. now i get thos promotional messages from both ,,

    also this number 03361503726 is sending a lot of spam messages despite telling them time and again not to send me any ,messages..

    i want to sue them.. govt should take more such good steps

  • lodge ur complain at PTA website and they’ll send you a format Affidavit, that has to be sent to PTA Islamabad office

  • This is useless. Today my services were blocked because I sent forward messages to my friends. It was not same message and neither the number of person Was more than 90. Can somebody tell me what is the criteria and how to get my services restored.

      • Jabran I am not at all involved in spamming and please concentrate on what i said, I only send messages to my friends who dont have any issue on receiving those.

        • i already sent the affidavit 7 days ago. But the number has not yet been restored, who should i write to

              • i’ve also sent an affidavit like 4 days ago…now lets c what happends after 6 more days is according to u the service gets unlocked after 10 days otherwise m gona port my network coz in this way its gona get unbloked hopefully

  • these following numbers are spaming me a lot.. despite telling them over a dozen timnes not to do so they just ask y ? o who r u ? or then what should they send then ?

    the following numbers of thezeeb dress shop at f81 park road . these are numbers which are continuously doing so ..


    another is this one from some forex bla blah also exhibits same behaviour..

    03457162140 ..
    03414126947 ..

    how to report these abusers ?

  • now how to unblock no?
    i have sent same msg to my 60 friends and am blocked! WTF
    PTA isnt picking call :/ any solution?

  • Welcome to Pakistan. Everyone will ‘F’ you here. apni marzi k rules aur jab dil chahta hai apply ho jatay hain sirf aap ko is country main hi milenge.

    Randomly numbers block ho rhe hain aur PTA k ‘filters’ to sab ko pata hi hain k ktne achay hain.


  • PTA ne yeh acha step liya hai per inko TV per ADD dikhana chahiye tha or sms limit per day ya rep hour batani chahiye thi, ya warning sms bhejna chahiye tha direct outgoing band kar ke hum awaam ko mushkil mein daal diya gaya hai.
    agey zardari nahi jaan choor raha, petrol ka rate apke samne hai,har chiz mein mehngai kar di hai sare rolls awam ke liye bnaye jate hain in leaders ko kiyon nahi koi pochta.
    hum ahtajaj karte hain jo numbers ki outgoing band ki gai hai onki outgoing warning SMS ke sath bahal ki jaye or hame SMS limit btai jaye.

    • You are right but please use English on such forums. Don’t degrade Urdu Please respect your National Language.

    • yar zardari ko bura na kaho, apka next sadar wohi ha, or bura kehny ka faida? humain to khush hona chahiay ky hum ny hi vote de kar usko mulk lootnay ka mandate dia ha….

  • Yaar mere sim block hoye thi, and for fixing this you have to submit a stamp paper of value 6 or greater with the subscriber NIC copy and send it to “Consumer Protection, PTA HQs, Islamabad and your outgoing facility will be open in few days after submitting the stamp paper. I have talked to one of the PTA official, he said that you can do normal chatting with someone but if you send bulk messages then this time your sim will be blocked permanently.
    But atleast first they have to send a warning to a user that he or she is spamming and you have to face some issues in future if you keep on doing this. What the hell is this that you are sending messages and suddenly you get a message from PTA that your outgoing facility has been blocked

  • bhai sab loth rahy hain pakistan ko pakistan ki awam ko to pta waly kyun pechy ray gay help line par cal kary koi recive nahi karta or balance bhe cut jata hay yea hall hay in ka

  • i dont think so that a number will b blocked if one is sending a same msg to less than 200 numbers in 15 minutes . Or may b the PTA / cellular companies are so Dumb that if a sms consist of 4 pages per sms then may b they are counting 4 X number of recipients ! so Dumb they are . m taking mush care in sending msgs to my friends even .

  • hona to ye chahyiey tha k user ko awarness di jati k agar apkay paas spam msgs a rahay hain to aap PTA k falaan number pay sms karain aur PTA investigate kurnay k baad spammer ka number bund kur deta !
    that was the rightest way .
    but kaisay maloom hoga k PTA main bhi hukumraan party k log bethay hain !

  • ufffffffffffffffff
    brother mai 8years se telenor ka num use kar raha hun per ajj block hogaya!!!!
    Afreen in logon pe.

  • Asslam-o-alekum
    Sir mere sms sespaned kiye ga a hen plz request he k meher bani kare k active kiye jaen or is sespened ka reasion kaya he us se bhi aagha kiya ja a

  • if you send 50 sms with 5-6 pages then it’ll be count 50×5=250 sms in 15 mins. you’ll be get ban. keep an eye on that too. nd stop criticism…:p

  • shareef awam ko fazool main paryshan karna ata hay in ko kabhi sms band kabhi koi wabsite band agr band karna hay tou facebook band karu apny 2no kam band karu help line par koi cal recive nahi kara lakin balance cut hora hay wo band karu humary pas haram ka pasa nahi hay pasay nahi hain jo jatny bhe sms kary kar sakta hay wo sms pakeg par tex day raha hay uzer ki marzi jo jatny bhe sms kary sms par tex bhe dou or apny marzi say sms nahi kar sakty ….?bhout say log Islamic SMS fred karty hain main bhe Islamic SMS frwd karr raha tha isi waja say meri sms outgoing facility block howi

  • please tell me any to activate outgoing sms sending.PTA deactivate it due to spamming..and they are not giving any response on their numbr..

  • bhai jes jes ko koi help chayea ho to mjy meri id par emil kary meri id hay [email protected]
    mary pas pta wala ko 1 form hay jisy fil kar kay ap pta kay hadoffice islamad TCS kar dou or 5 din main ap nay sms prob solve ho gay gipta kay office jana fazool hay time or pasay dono ziya ho gay ap kay mjy meri emil par conct karu main ap ko wo form emil kar doy ga.or ap 20rs kay stamp paper par wo sab tipe karwa kay tcs say islamabad send kar dou main nay bhe asay hay kra hay.isi chakr main aj mra pora dil or 200rs zaya howe hain lakin kam phir bhe nahi howa

  • bhai jiss jiss ky sms block howe hain wo apni wo wali sim band kar kay rakh dain or 7 din tak us sim ko uze nahi karin 7din bad uss ky sms send scrvice unlock ho gay gy.meri bhe ho gay hay ab sms send ho rahy hain.sms block zada tar telenor sms par ho rahay hain or kisi par nahi

  • Respeted sir kindly informed to your honor that my this number.03212676021 outgoing sms facility is suspended.kindly open my number is all facility my name riaz nic 3130121100017 thanks plz plz plz

  • outgoing sms facility is suspended prob sirf telenor par hay or kisi network par nahi hay main to network chang karwa raha hon ap sab bhe karwa lu bhai telenor walu ky nakhry bhout hay apnay Clint ki koi help nahi karta bkar service hay ak dum telenor ki office jou to bolt hain sab network par yea hay prob hay jhout bolti hain wo sirf telenor par masla hay yea or kisi network par nahi hay

  • Ha ha ha Pta Walay kab sydheraingay …
    OOh Bhai Jis Na Spamming Karni ha wo tu karaga.
    Marketing Company Do Sms MArketing.
    He Attach 40 Mobiles & Send 150 Sms From Every Sim.
    40 x 150 =6000.
    6000 Sms In 10 Minutes.
    After That Marketing Company Sent 40 Msgs With Diffrent Words To Dough Pta Filter.
    Then Start Sending 6000 Sms Again in 10 Minutes.
    Ya Pta Wala Awam Ku Tang Kar rahay ha.
    Pakistan Is an Independent Country Hamain Azadi honi chaiya Kisi cheaz ma tu.
    Ab Jino na School/College or Clients Aur Employers Ku sms K zariya update karna hoga wo kiya karingay..
    Kuch b nahi bs Sms Karingay aur Sim Block Hojaygi….

    Pta Walu ku ager Suggestion Chaiya Hu tu Feel Free To Contact with me.
    I Have Very Nice Tips ..

  • Bhai Ye log operatores se kahen k sms block number block free karne ka option den. ye jese 420 number ki service hai. allow users to block unlimited spammers from their end. problem khud set hu jaegi. ufone wale din mai 15 sms karte hain . Ye sab pagal banate hain awam ko. PTA ko team banani chahiye jin k pas demag hu..

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