LG Electronics (LG) has launched a unique customer-friendly service program in Pakistan to provide technical assistance across LG products to its customers.
The service will be routed through LG’s extensive network of 62 authorized service centers across Pakistan with 15 more to be joining the network soon.
As per program, LG Electronics will provide free service to LG products (Air Conditioners, Refrigerators, Washing Machines, Microwave Ovens and Flat Panel Display) which will include both Out of Warranty and In Warranty LG products.
The unique program also offers 30% special discount on spare part and free labor which will be conducted in three major cities Karachi, Lahore & Rawalpindi.
Recently, LG reinforced its commitment towards providing reliable products to its customers by providing an extended 10 years Compressor warranty of Refrigerators and Direct Drive Motors of Washing Machine.
“LG has always put the needs of its customers at the forefront, from producing the latest innovative technology to customer service,” said Mr. Michael Ha, Director, LG Electronics Pakistan.
“This was the motivation behind developing our network of service centers across Pakistan as an extension to the differentiated customer-oriented services LG provides.” “With this guarantee, consumers can purchase our world-class Refrigerators and Washing Machines with confidence, knowing they have an appliance which will last long and is protected by a 10 year warranty.” He further added.
To ensure the high level of customer-service is maintained, LG have selected the technicians with the highest skill-set to operate during the program. As with the policy of LG service practices, all LG technicians will continuously be reviewed to safeguard the high-level of customer-service is maintained across all markets.