After successful launch of biometric ATMs by Bank lslamic, National Bank of Pakistan (NBP) has planned to install biometric devices at ATM Points to capture “Thumb Impression” of any visiting pensioners and retain the same as proof of life after approval of the concerned Ministry, for continuation of pension payments.
National Bank of Pakistan (NBP) is in the process of setting up “NBP ATM POINT” which will comprise centers of 4 – 6 ATMs at various locations in the country, first of which was launched on 31.12.2014 at NBP Sakhi Hasan Branch, Five Star Chowarangi, North Nazimabad, Karachi, the service was inaugurated by Syed Iqbal Ashraf, President NBP. Similar ATM Points will be established at Bahawalpur, Kharian, Multan, Gujranwala, Sialkot in the first phase.
NBP intends to install 1000 ATMs in 2015 making it one of the largest ATM Networks in the country and this ATM Point launched by NBP will be beneficial for existing customers, potential customers and will also help to attract the card holders of other banks.
NBP is one of the largest banks which enjoys the distinction of serving in-service and retired government employees. Salary and pension accounts run into millions and most of the account holders approach branches for withdrawal of cash within first ten days of every month. This extraordinary rush sometime affects the quality of customer services. The initiative has already been taken to make payment of pension payment through system support designed in-house by virtue of which the visiting pensioner does not require to bring a self-filled in pension bill/voucher as the same is being generated through system support.
Ashraf said that NBP has one of the largest branch networks with over 1350 branches, all of these being online. It has been realized that deployment of modern technology will enable the Bank to further improve the quality of service and would further expand the banking services horizon at the doorstep of its account holders/customers.
