Pakistan International Airlines (PIA) has blamed Paris Airport, Air Traffic Control (ATC) on not providing the clearance on time. The aircraft engines could not be started as it was still parked at the jetty and the doors could not be opened as it would have been a severe safety violation, states PIA in its defense.
This was disclosed in an initial report sent to Chief Executive Officer (CEO) PIA Musharraf Rasool Cyan by the concerned department.
After the news was aired on news channels and the video viral on social media, Musharraf Rasool took notice of the incident and ordered an inquiry to ascertain the cause and to take action accordingly.
According to the initial report, flight PK 750 Paris –Islamabad of August 3rd 2018, at Paris Airport, was delayed by 30 minutes and missed its takeoff time. Third party reports do state that the flight was indeed delayed by 2 hours and 39 minutes.
The aircraft doors were closed, and the flight was ready to take off. To make the aircraft ready for takeoff, all ground equipment including ground air-condition was detached from the airplane. Only tug master was attached to perform a pushback.
Clearance from Air Traffic Control was not given and hence the aircraft engines could not be started as it was still parked at the jetty. Also, the doors could not be opened as it would have been a severe safety violation. – PIA
In preliminary investigations, cabin staff told that the infant was taken care off and was shifted to another portion of the aircraft. The aircraft flew back to Islamabad with satisfied passengers, states PIA.
On the order of CEO, show cause notices have been given to the Captain in Command, Ground Handler at Paris Airport and the airline’s Chief Operating Officer.
“PIA always considers passengers safety and comfort as its foremost priority and many times PIA has even diverted its flight to other destinations to provide medical attention to passengers whenever needed,” the spokesperson said.
The spokesperson claims that the Zero Tolerance Policy is being adopted in PIA and there shall be no compromise on customer convenience and flight safety. Strict disciplinary action will be taken against those found guilty of causing inconvenience to the passengers of said flight,