Sindh Governor Imran Ismail has inaugurated a Complaint Cell at the Governor’s House Karachi. The complaint center will facilitate the people and will be operational from today (Tuesday).
Citizens of Karachi can either visit the Complaint Centre in person or can lodge their complaint online on Governor Sindh’s website www.governorsindh.gov.pk.
Speaking at the launch ceremony, Imran Ismail said that providing relief to the public at their doorstep and solving common people’s problem was the prime responsibility of the government.
He said the people of Karachi had given the mandate to Pakistan Tehrik-e-Insaf (PTI) for the same reason.
The governor accepted that the inefficiency of government officials causes problems for masses whose complaints take months to reach the concerned officer and more often than not, these cases go unheeded unless you bribe them.
“It is because of such problems that I have decided to personally monitor the complaints received at the Complaint Cell,” he added.
He also directed the provincial departments to work in collaboration with the cell and ensure prompt reply of any query or complaint forwarded to them so as to quickly resolve people’s problem.
The governor praised the Citizens-Police Liaison Committee (CPLC) by saying that the department played a vital role in cooperation with law enforcement agencies and the public.
“Today we are returning more than 100 snatched and [stolen] mobile phones to citizens, which have been recovered with the coordinated efforts of the Karachi Electronic Dealers Association, LEAs, and CPLC,” he added.