SBP Asks Public To Avoid Sharing Personal Information on Fake Calls

State Bank of Pakistan has reiterated that bank customers should avoid sharing their personal information on fake calls.

The central bank came up with a fresh piece of advice after it received complaints against fraudsters who are attempting to defraud the banking customers by seeking bank account details on the pretext of biometric verification. In many cases, this is being done through fake calls by masking the official helpline or registered numbers of banks. The receivers apparently believe that the call is genuine or from the bank and share their personal information including bank Account Number, Online Login  ID, Password, CNIC Number, etc. resulting in loss of funds.

The fraudsters generally impersonate as officials of State Bank of Pakistan, Army Officers or representative of Superior Courts on the pretext of biometric verification of accounts. In this context, the public is advised to immediately contact their banks on their registered numbers/helpline themselves instead of responding to the incoming calls and sharing their credentials.

It is informed that SBP, Banks, Microfinance Banks do not conduct biometric verification of banks’ existing customers through telephone calls. If customers receive any such call, they may share details of these incidents with law enforcement agencies or SBP helpline at 021-111-727-273 or email at [email protected]



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