Pakistan Post Ordered to Digitze All Post Offices by February

The Federal Ombudsman Syed Tahir Shahbaz by taking the cognizance of the difficulties of senior citizens and widows regarding the delay in the issuance of profits against saving certificates issued by the Post Offices, directed the Pakistan Post to digitize all post offices by the end of February 2021.

He said that the saving certificates purchased by the people from Post Offices under Ordinary and Special Accounts should also be maintained as per banking standards.

The Secretary Communications Zafar Ahsan informed that at present 3200 posts offices have been working around the country, out of which there are 85 A-grade post offices. He said that that out of these 85-A grade post offices, 32 have been digitized and the remaining would be completed next year.

He said that the Pakistan Post is maintaining more than 2.3 million accounts which have been regulated by the Auditor General of Pakistan, hence a lot of difficulties are being faced in the transformation of data, as all the ordinary and special saving accounts are being maintained manually, therefore, its digitization would be a gigantic task.

The Secretary of Communications also informed that measures have been taken to transmit post office consumers’ profit as per banking standards with the State Bank of Pakistan and as soon as the digitization is completed, the system would be started on banking standards.

The federal Ombudsman directed to form a two members committee at the provincial level comprising Post Master General and the Provincial Controller General of Accounts who would meet fortnightly for reconciliation of data between the two departments.

He directed Secretary Communications to complete the digitization of 3200 offices by the end of February 2021 and send its monthly progress report to the Ombudsman office. He further directed that a number of complaints were regularly received against post offices on the inordinate delay in dispensing the monthly profits, therefore, standing instructions be issued to all post offices for its in time disbursement to the citizens.


  • Finally… digitization of pakistan post offices is necessary because the parcel tracking option is totally useless as of now. it just informs you that the parcel has reached your city district officr but doesn’t inform which UC office it is currently located at due to the lack of digital system at UC office.

  • En ko jtna mrzi kah lo krdi apni he ha ma ny apny flyr ly k khud sb krti rhi to en ko flyr py b msla ta or agr glti sy wapis a jata to us ka beragark hoya hota wapis ata asy harmi log ha ye.

  • Dair Aya durust Aya!!!!
    Hamain full support karni cahiyay bcz ya log apny aap ko change karny ki koshish to Kar rahay Hain ya na.
    ALLAH en ky liyay asani farmy ameeen.

  • Kuch bhi ho jo parcel mai nyy TCS k zarye 500 ka bheja tha wohi parcel Pakistan Post k zarye 80 rupy mai gaya or dusry din mill bhi gaya. Government edary ki baat alag hai bhai.

  • Please service achi kr length parcel envelopes introduce krwayen air post man ko rishwat khori sy b roken. Sorry to say bht e poor delayed service h as compare to MNP TCS etc

  • Alhamdullah, Pakistan post is making all-out efforts and taking measures to bring about reforms in line with the need of hour especially keeping in view the public demand. As a matter of fact, a host of things have been done in order to improve it’s core as well as agency functions. However, we need to provide a support to our public organization and must prefer it’s services. In due course of time this Pakistan post is going to be the best one rendering it’s most valuable services. InshAllah


  • close
    >