Telenor Pakistan Revenues Dip During Q3 2020

Telenor Pakistan reported a revenue drop of 1% as revenues reached Rs. 25.3 billion during Q3 2020, down from Rs. 25.51 billion during the same period last year.

Telenor said that revenues decreased mainly due to COVID-19 impact, however, an early indication of recovery has already been seen. Company’s subscription and traffic revenues decreased by 1%.

Telenor said that its ARPU reached Rs. 178 per user per month, which is higher than Q2 2020 (when it was Rs. 170 per user per month), but lower than Q3 2019 (when ARPU stood at Rs. 184 per user per month).

In its quarterly report, the Norwegian company stated that its subscriber base grew 1.1 million during the reported quarter, as the total number of subscriptions reached 46.2 million at the end of third quarter 2020.

Operating expenditure remained stable as positive effects from modernization initiatives and lower marketing spend were offset by increased operations and maintenance costs and higher energy prices.

EBITDA increased by 4%, also a result of improved gross profit due to lower handset sales.

Telenor said that the renewal of its GSM license, which expired on 25 May 2019, is still not concluded. A hearing took place in September, and the next hearing is scheduled during late October 2020.

Below are the financial highlights:


    • Telecom sector unlike other sectors of Pakistan, has work manifolds since the last five years. Let’s appreciate them a little and encourage them to work more towards a brighter future, rather criticising them.

  • What should i do my Telenor incoming SMS call not working since 15Th OCt? already complain bhi kar chuka but still the same issue

  • Switching to Nokia equipment, was the worst decision of Telenor, after that Telenor services become worst day by day. Now its difficult for Telenor to compete with Jazz or Zong.
    Soon Telenor will sale and merge with PTCL/Ufone

  • Doobi hue Mulki mayeshat ko dekhtay abhe bhe agar koi company Pakistan mai investment or operations chala rahe hai to us ka shukria

  • Achay buray din attay jatay rehtay hain. Telenor app nay ghabrana nahe hai…Telenor down hai to kia hua UP kon se company hai??

  • have been using Telenor for nine years but the big problem is that the telenor super card loses two days a week and four days a week because of the signal.

  • Telenor half a kilometer close to me is still not working why I do not know why I am repeatedly complaining is not happening is very painful

  • Banking, Oil, IT Telecom, Pharmaceutical, Food & Beverages, or doosri companies nay bhe apni apni progress bataii hai, kis sector k results postive hain? Sb he to struggle kr rahain hai.

  • No doubt that was the worst year in every aspect, my everyone will bounce back soon.. and glad to know about the recovery situation of @telenorePakistan

  • This is really a great effort towards recovery work. Must appreciate @telenorpakistan!! Keep up the great work.

  • It is good to see the recovery situation of Telenor.
    Telenor is providing good services to its customers.

  • We expect Telenor to grow in coming future & overcome all the gaps faced in pandemic!!

  • I hope to see things getting better soon, we all know the hectic situation in every sector past few months…

  • This year had been worst for everyone. Great to see Telenor made a come back. Well done, guys

  • Seeing its poor service and every other subscriber complaining and whining, Telenor Pk will be packing up, selling business to Zong and going back to Norway soon.


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