TCL has grown to become one of the leading TV brands in Pakistan as well as the global market. Its smart TVs run on the Roku operating system but the brand has been expanding its lineups with Android TVs as well.
TCL’s Google TVs are available for purchase widely in Pakistan and other countries. But recently, the Chinese company has started pulling its Google TVs from stores in other countries due to performance and software issues. TCL has recalled four models in particular including the 50″, 55″, 65″, and 75″ versions.
These TV models have been removed from Best Buy and a few other popular stores in the international market, but it is yet to happen in Pakistan. TCL has said these TVs are “facing challenges with the stability of the user interface featured on TCL sets with Google TV”.
The company has promised that customers will see marked improvements in these TVs once they return to the market.
Those who already have these TCL Google TV models can install the latest update to avoid running into these problems. The company’s support page explains how to update the system software for your TV.
We have contacted TCL Pakistan for an official comment and we have learned that no recall is happening in Pakistan for now. We will update this space with more info as it comes.
Recall in Pakistan….:) No Way……
They will never, how come they recall when they take ages to resolve complains
Well !! Despite the fact that TCL TVs are good. The AFTER SALE SERVICE of TCL is pathetic. My P715 was facing panel issues few months after I it.
At first I registered (Complaint) for home service but no one visited for weeks.
Then I took my TV to Service Center in Karachi, and they told me Panel will be replaced and would take 2+ weeks. Well that wasn’t it, for that they were sending my TV to Lahore. Like they were serious 😳.
Long story short, my regular followups and constant disappointment;
.
In 3rd week I came to know the TV had been fixed and would be dispatched for Karachi.
Now 4th week has ended and my TV is still in Lahore. And I can’t do nothing about it.
Now I am really sorry for buying from TCL; next time that ain’t happening.
I bought also TCL TV .now it’s not performing good..also I have changed panel now I advice to don’t buy TCL lead TV ..due to poor performance