MyAlice and Unity Retail are excited to announce a strategic partnership combining MyAlice’s AI-powered customer support with Unity Retail’s advanced order management solutions. This partnership will deliver seamless order tracking, instant issue resolution, and automated support, redefining ecommerce customer experiences.
At MyAlice, we believe “Every Conversation Matters,” aiming to create effortless, meaningful interactions. Daniyal Baig, Co-founder of MyAlice, commented, “Our partnership with Unity Retail marks a new era of automation, optimizing the commerce journey from order placement to fulfillment. Together, we empower businesses to build seamless shopping journeys that foster lasting customer loyalty.”
“At Unity Retail, we’re all about teaming up with the best—because why reinvent the wheel when you can supercharge it? The eCommerce world desperately needed a killer CRM, and it was the one missing piece in our quest to give sellers Amazon-level customer experiences at scale. Then we found My Alice. These folks nailed it with a CRM that doesn’t just work—it clicks with next-gen operations like magic. Our integration with My Alice makes backend customer service so smooth, it’s downright addictive.”, said Atif Sami, Founder Unity Retail.
This collaboration introduces automated order confirmations, intelligent address validation, proactive shipping notifications, rescheduling advice, and effortless feedback collection. Customers will now enjoy instant, real-time support via WhatsApp, Facebook, Instagram, or websites, ensuring frictionless shopping experiences.
Discover more at: www.myalice.ai
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