Thousands of Easypaisa users are facing difficulties accessing their accounts due to an ongoing service disruption affecting some customers across Pakistan, affectees confirmed with ProPakistani.
Users have reported being unable to log in to their Easypaisa accounts even after entering the correct PIN. “Retailer/vendor accounts can be accessed but other basic customer accounts remain out of reach,” someone well-informed on the matter told this scribe.
Several customers have also complained that biometric authentication, including fingerprint verification, is not functioning properly.
In a statement, Easypaisa acknowledged the issue and said it is currently experiencing intermittent service disruptions affecting some users.
“We are currently experiencing intermittent service disruptions affecting some users. Our teams are actively working to resolve the issue and restore services as quickly as possible,” the company said.
The exact cause of the disruption has not been disclosed. Easypaisa has not provided a timeline for the complete restoration of services but said technical teams are working to address the problem.
The outage has affected users attempting to access their accounts and carry out transactions through the mobile app. Further updates are expected once services are fully restored.
It was also earlier reported that Norway’s Telenor ASA is considering selling its controlling stake in Easypaisa Bank, a move that could mark the company’s complete exit from Pakistan after more than two decades in the country

Stop worrying about others and fix your platform. The moment the ads on screen are removed. The site crashes .
How utterly pathetic
Use Adguard public dns
He’s always angry. AdGuard DNS will surely lower his anger, which he of course doesn’t want.
OMG! You found the same issue, I was thinking that the problem is because of my browser but after looking your comment I am now satisfied that my browser and device is fine and the problem is from the site.
Easy paisa is total failure and it’s disrespect to the customers not providing the promised services.Govt must take strict action against such disruption and after the service is active again do away with easy paisa by drawing all of the amount out of it.
Telenor is already selling it why worry 😂
Worst probably yet to come at EasyPaisa with Telenor leaving what is remaining will be stuffed with semi literate cronies of powerful like PTCL, DESCOs, WAPADA etc
Yesterdey it was behaving like busypaisa not easypaisa😀
The day, the easypaisa and the jazzcash was banned, almost 99% betting apps, gambling apps and enough scams will be stoped automatically.
idc
Ok yas
I like turtles
Mera apna easypaisa account kaam nahi kar raha bohat pareshani ho rahi hy
Kab tak sahi hoga apka system?
I like this service
Insurance money wapis dain