LAHORE: In a surprise visit, Commissioner Muhammad Ali Randhawa inspected the LDA One Window Cell, focusing on evaluating the staff’s performance and attendance.
During the visit, he paid special attention to the senior citizen desk and overseas counter, aiming to improve the quality of service provided to citizens.
The commissioner directed the Director of One Windows to prioritize addressing the issues faced by overseas Pakistanis and ensure efficient service delivery.
Emphasizing the importance of citizen satisfaction, Commissioner Randhawa urged the officers to treat citizens’ problems as their own and take immediate action to resolve them.
He firmly stated that any failure to provide satisfactory services would not be tolerated, underlining the need for prompt measures to address citizens’ concerns.
Source: The News