We have started receiving early input on TGP from those who have experienced Mobilink Infinity WiMAX services. Like any other data network, Mobilink is reportedly suffering with the services issues.
It has been told that services are not smooth for both the data and voice. Moreover, disconnections and downtimes in specific are causing real troubles to those customers who are using Mobilink WiMAX as their primary source to internet.
ZyXel’s CPE (Customer premises equipment) are being used and you won’t be given CPE password, so there is no option that you can configure router for port mapping/ port forwarding.
VoIP service that comes in by default with Mobilink’s WiMAX is also in the range of bad remarks from customers. Again VoIP services face disconnections along with opinions about ordinary incoming calls facility.
The only good thing people have told is the customer service, which has been remarkably helping Mobilink Infinity clients to somewhat compensate the bad quality of service.
This input is based on very few experiences, and may not reflect the actual picture; however, we should expect better services as the network gets mature.
On other hands, as we had in our minds at time of Mobilink infinity’s launch, they may not over shine Wateen very easily, which has its existence in over 2 dozen cities of Pakistan.