As per regulation, PTA is supposed to conduct Quality of Service Surveys for telecom services in the country, at least once a year.
In first half of 2009, in several phases, PTA conducted QoS survey to calculate the service standards of cellular companies. Results were recently on-aired by the authorities and they reveal that all cellular operators failed to achieve the desired standards.
The QoS survey included quality of voice and SMS in 14 cities of Pakistan, Azad Jammu and Kashmir, and Northern Areas as well as all major highways. The exercise was conducted by the PTA’s enforcement teams with the latest automated QoS equipment.
Survey Results are given in Following tables