PTA Announces Broadband QoS Survey Results 2011

Pakistan Telecommunication Authority (PTA) carried out the second nationwide Broadband QoS Survey of all wireless and wire-line service providers throughout the country during third and fourth quarter of 2011.

During the survey the already devised Quality of Service (QoS) Key Performance Indicators (KPIs) in consultation with services providers were measured.

These are Network Availability, Service Availability, Download and Upload bandwidth Speed (i.e. how much data a subscriber can receive or send to the maximum), Round-Trip Time (i.e. the time taken for the data to reach a particular destination and return), Contention Ratio (i.e. the ratio of Total bandwidth/No. of subscribers or number of subscribers per unit of bandwidth) and Retain-ability (i.e. for how much time a connection remained connected during the period of 60 minutes), etc.

It is worthwhile to note that higher the bandwidth of download/upload speed and retain-ability and lower the round trip time and contention ratio, higher is the service quality is considered superior.

PTA grades aforesaid parameters into categories like A, B, C etc., based on the percentage of score obtained during the measurement.

For 1Mbps broadband package of wireless broadband service providers rating remained as:

  • Wateen Telecom has been placed in Category-A at Lahore and Rawalpindi and Category-B at Karachi, Quetta and Peshawar.
  • Qubee and WorldCall are also in Category-A at Lahore and Category-B at Karachi
  • Wi-Tribe is in Category-B at Rawalpindi.
  • PTCL has been placed in Category-A at Lahore, Rawalpindi, Peshawar and Quetta and in Category-B at Karachi.

We are awaiting complete details from PTA on the survey. We will update this post with complete details when and if they are made available by PTA.

It may be mentioned here that, Broadband is a significant economic stimulus for any country as changing dynamics of the world economy rely heavily on well connected economic resources of a country. Advanced content, high quality mediums, reliable infrastructure and well linked information repositories determine the future of country’s economy by providing right information delivered through reliable and secure communication links at the right time.


  • Islam

    Means there is no good internet service provider in Karachi.

  • I want to see linkdotnet DSL survey result

    • asim

      So do I. I want to see where they rank, being a customer of it..

  • junno

    No Category-A in Karachi very sad :(

  • Muhammad Waqas

    Aaaaah, Lahore jeet gya :D

    regardless my aaaah. I still believe that internet companies should provide equal service in both big and small cities. Internet is very costly in Pakistan. few days back my employer went to South Korea. the normal internet speed there was 20MBS download an 18MBS upload. even in India you can get 2mbs in just 250rs. ok don’t give us 2mbs in 250 but atleast they should give 2mbs at 500-700 PKR.

    Pakistani is heaven for both cellular and internet companies :(

    • Rizwan

      I am agree with you Mr. Waqas

  • PTCL as -A , cant believe it . Kindly add facebook comments in this blog.

  • Imran

    PTCL is at A-GRADE? LMAO xD
    I’m using 2MB package is downloading as well as uploading speed is pathetic! :@
    WORST EVER SUPPORT, WORST SERVICES – WASTE OF MONEY

  • HaZe

    Where is Nayatel (nayatel.com) in the survey?
    I wonder if wateen and qubee can be top two, where will Nayatel end by this standard….?