PTCL is Forcefully Upgrading 2MB DSL to 4MB, to Charge Extra From Next Month

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PTCL has done this again, after a long time, but that’s something PTCL has practiced before.

PTCL is going to forcefully upgrade your 2MB DSL broadband to 4MB – without your consent – to offer you free upgrade for one month and will charge you regular tariff for 4MB package from January 31st, 2013.

PTCL website says that all 2Mbps customers are being upgraded to 4Mbps and they will be charged 2Mbps equivalent Tariff (Rs.1,549 / month) till January 31st, 2013 – after which regular tariff of Rs. Rs.2,100 / month will apply for your 4 Mbps packages.

Yes, you can opt-out of this promotion, but why so? Why PTCL is forcefully upgrading packages in the first place? This is something that PTA might want to ask PTCL.

PTCL should have kept this promotion opt-in, through which customers could be allowed to upgrade for free – while others could remain on their current packages who don’t want to pay extra for their DSL lines.

Here are Terms outlined by PTCL for the promotion:

• 4Mbps Broadband promo charges: Rs. 1,549 per month
• Unlimited download
• All 2Mbps customers are being upgraded to 4Mbps
• No extra charges will be charged to customer before 31st Jan 2013
• Offers starts during December 2012
• Valid Up to 31st January 2013
• 2Mbps Student are not included in the offer
• All customer who do not wish to continue with 4Mbps will have to Opt out by calling 1236 and reverting back to 2Mbps
• This promotional package will expire on 31^st Jan-2013 and standard 4Mbps Tariff (Rs.2,100 / month) will apply after that
• All customer who do not wish to continue with 4Mbps will have to Opt out by calling 1236 and reverting back to 2Mbps