Samsung Launches Free Service Campaign in Pakistan

Samsung Launches Free Service Campaign in Pakistan

Samsung Electronics has announced the launch of Free Service Campaign with a name of Dr. Samsung.

The campaign – which promises free service – kicked off yesterday and will continue till 02 November, 2013.

As part of the campaign, free service will be provided for Samsung Mobile Phones, TV, AV, Cameras & Home appliances sold in Pakistan, after January 2011.

Mr. John Park, Managing Director Samsung Pakistan said,

“Dr. Samsung from Korea is not only a free service for our sold products, a commitment for long and ever green relationship from Samsung to its customer.”

Dr. Samsung Free Service Campaign is available in Karachi, Lahore, Islamabad and Rawalpindi.


  • Products purchased after January 2011 onwards will be considered in free service campaign
  • CRT televisions are not included
  • Fragile and delicate parts (Circuit boards, Camera modules of mobile phones, compressors, LCD panels, optical block of HTS/DVD/BD, refrigerator gas) are not covered
  • Expensive parts would be charged at 50% cost from the consumer
  • Free parts are subject to availability

From where to get Service:

Samsung customers can take their products to concern service centres for free service.

  • Teletech (Mobile Phones)
    • Karachi: Suite # 03, First Floor, Hina Centre, (Above Pizza Hut), Gulshan-e-Iqbal
    • Lahore: Ground Floor, Hafeez Centre, Main boulevard
    • Rawalpindi: Akhter Plaza, Police Station Road, Near Niazi Plaza, Saddar
  • M&P (Mobile Phones)
    • Karachi: G-52, Ground Floor, Star City Mall, Main Road Saddar,
    • Lahore: Shop # 12-15, Mezzanine Floor, Hasan Tower, Main Road, Gulberg
    • Islamabad: Mezzanine Floor, Black Horse Plaza, Fazal-e-Haq Road, Main Blue Area,
  • Greentech (Mobile Phones)
    • Lahore: 1st Floor, Paradise Centre, Hall Road
  • Orient (DTV, AV, DI and HA)
    • Karachi: 12-L, Block No 6, P.E.C.H.S
    • Lahore: 55-D, Chemberlain Road and 19B, Abu Bakar Block, Garden Town
    • Rawalpindi: 94/C, E Block, Satellite Town, Near Holly Family Hospital

  • Free Service???? “Fragile and delicate parts are not covered; Expensive parts would be charged; Free parts are subject to availability……..” Mazaq Na Karoo Bhai

  • Samsung please do not cheat with the innocent People of Pakistan.Just read ur statement ” FREE Service???? “Fragile and delicate parts are not covered; Expensive parts would be charged; Free parts are subject to availability.Do u think we are foolish?

  • AAmir AAta Please reply me and help me and save me from these 2nd hand samsung outlets fraud. . There are so many frauds on samsung sets/. I buy a new set and will be repaired 3 times in 3 months. New sets jo bahar se ate hain unhe repack kar k bechte hain aur asli parts nikaal k nakli dal k bechte hain. Bohat bari sata per yeah fraud ho raha hai. Is ki investigation ki jaaye aur is per report tiyar ki jaye aur govt and media ko is se agah kiya jaye aur media campaign chalayi jaaye.

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