NADRA’s Online CNIC Service: ID Card Delivery Made Convenient

It’s a nightmare every Pakistani knows all too well – waiting in lines for their ID card to get made after God knows how many trips to the local NADRA offices. The process can be cumbersome and hair-splitting as most Pakistanis would attest to. So in light of all the trouble and delays associated with getting your CNIC in Pakistan, what if someone at NADRA realized that it’s the 21st century and things need to be different for the citizens here?

That’s the whole idea behind NADRA’s new scheme – an Online CNIC service that is all about making the process easy and hassle-free. It works like this – you apply for CNIC online from NADRA, and they take care of the rest, delivery included.

No more will you have to bother with the Executive centers, Registration centers and other confusing places that anyone who has applied for an ID card would normally have to go through. No more jumping through the hoops to be precise since now this whole apply for CNIC online service has made distances irrelevant.

Here’s how the whole process of getting an Online CNIC works. Keep in mind thought that the service isn’t live just yet. It will be operational in the very near future.

How to Apply for Online CNIC

The journey starts here – – the starting point for Online CNIC registration.

NADRA has made the portal for all sorts of ID Card issues. Some of which are below:

  • Get a new ID Card (for people who want their ID card for the first time)
  • Renew your ID Card (in case of expiry of current ID card)
  • Reprint your ID Card (Handy for making copies or printing out your ID Card)
  • Get a new Overseas ID Card (for expatriates and oversees Pakistanis)
  • Modifying your ID Card Details (in case you missed a detail or two when you apply for CNIC Online)

Once you have figured out which option of ID Card creation is relevant for your purposes, then its time to proceed forward. Your ‘Application Fee’ and ‘Supporting Documents’ will differ based on the option you choose.

‘Supporting Documents’ when you Apply for Online CNIC

NADRA has made its online portal simple and uncomplicated to use. You choose an option for CNIC that suits your purpose and NADRA will provide you with the list of supporting documents it requires for the next step.

Step 1: Check here to see what supporting documents are required:

Example 1: An Overseas ID Card will require a PASSPORT COPY and CRC.

Example 2: A Renew ID Card will require Scanned Copy of CNIC (if no modifications are required.

It seems NADRA has made the process easier for everyone. In fact, the website is made for mobile too, making use of responsive web design technology to enhance its use. Changes like these are a good sign that NADRA is looking forward to the 21st century.

Please note that NADRA will ask for other documents as per their need and requirements later on, a point they make clear when applying for CNIC online.

Preparing your Documents for Online Processing

NADRA has provided step-by-step guides on preparing all sorts of documents for uploading. Naming conventions, file size limits, picture file formats, etc. You name it, they have clear cut instructions for them, in order to ensure the process goes smoothly.

Suppose that you need to change your picture when your ID card expires or some other situation like that. To upload a proper picture as per NADRA requirements, they got a Photography section detailing the answer to that exact question.

Here are some of the Preparatory Guides NADRA has for supporting documents:

  • Photo Capture
  • Fingerprints Capture
  • Form Filling
  • Document Upload

They even have a video detailing the uploading process for everyone –

Application Fee for Online CNIC

Depending on where you reside and what kind of Online CNIC option you’ve opted for, you will be required to deposit an Application Fee. To know how much it would cost you in processing your Online CNIC application, please refer to the rates here –

NADRA has laid out the rates for NICOP as well as CNIC both, even including the information about modifying the age, as well as delivery rates for CNICs both within Pakistan and Overseas.

Concluding Thoughts

We would like to see an Urdu version of this website too in order to appeal to a greater demographic of internet Pakistani users, especially those from rural and far-flung areas. Nonetheless, this is a good step by NADRA to make e-Governance in Pakistan within the common man’s reach.

Online CNIC registration and delivery is the need of the hour in this nation of 180 million population level. A laudable development indeed that can take care of the bottlenecks associated with Pakistan’s bureaucratic workings.

Samir is the Head of Entertainment at Lens by ProPakistani. You can reach out to him at samir.ya...

    • You can’t apply for the new CNIC because it require a lot of manual scrutiny of the candidates to ensure maximum transparency and fraud detection. For the NICOP, the scrutiny is already been performed by the MOI for the passport that is why no further investigation is required.

      • When someone is inland and have a valid passport means MOI has completed investigation than online option should be for them too as for the NICOP.

  • They don’t mention when they plan to launch. Soon doesn’t cut it. I will be eagerly waiting for it.

    • Coming soon means 3 months atleast.
      They are saying something for passport renewal website.

  • Online registration is not yet available, it says still in Beta, coming soon… No option for New Card, also No Option for Form B for children.
    Still need lots of improvements.

    • They will never allow to make new first cnic from online portal reason is there are chances that people will make fake ids, they will some one else photo and give the finger prints of some one else,
      only renewal applications will be made online since they NADRA have initial data in their database which can be cross checked when applying for renewal or modification etc

  • No more jumping…!!! LOL…!! You used a great deal of sense of humour in the article as if NADRA is a jangle…!!!

  • one thing to be mentioned that only Executive category will be available for processing of all types of ID documents.

      • Zeshan sahib kia hum apna overseas card original passport company ya agents ke pas hone ki soorat me agar hum us se passport ki colour copy jis paer valid visa printed ho wo copy aur original cnic original father and mother cnic aur brother ke cnic k sath nadra office se CNICOP banwaya ja sakta hai please tell me

  • Good effort, would be nice if they can add other Payment options like Easy Paisa or Bank Challan in addition to Credit Cards. Those who have Credit cards normally don’t stand in the long Queues anyway :). This will open opportunities for small Shop owners to setup a scanner, PC and start charging people for submitting on-line applications.

  • This is a great initiative. I hope more government institutions follow suit. For example, the tedious process of getting your Passport made :S

  • Thanks God for this online system but when it’s will start working and government should do also launch online system for passport and arms lisence etc and I think government should provide personal account like Facebook account to every citizens in which he or she can completely check his information for example about property, car and driving licence etc and also could apply for his new passport or identity card through his account.

      • Are you sure? But I listen nearly 1 week ago speech of chaudry nisar, in speech he said we are working on passport online service.

        • May be. That’s why I said I am not sure about passport because I am not involved in that project. Can’t confirm or deny.

          • Dev! can u advise me that how can i change the place of birth of my Mother, as upon Renewal CNIC, officer asked to provide Citizenship Certificate due to having record Indian Birth Place, why they are asking upon renewal time?? as it could be investigate at the time of 1st CNIC application, now all agents also refuses to take this case & saying that the case has marked for verification.

            I have the only proof mentioning place of Birth is Karachi in the Expired Passport , is it valid supporting Document to correct it?

            • Sir, that would still require a valid documented proof. This should have been investigated when you applied initially but since the rules and regulations have been quite tough due to large scale mismanagement in the past, such things are not getting under the carpet now. If you have your father’s CNIC, you can use it as a valid document as well. If not, then a manual verification will be required from the special branch of police. As soon as the case is being processed by the special branch, NADRA will be obliged to take the case for further processing. Unfortunately that is the official policy in such cases now.

            • muhammad iqbal i am having the same problem with my mother and i dono how to handle this situation can you guide me about this did u solve it or still in process.?

  • The next project for NADRA should be identity card linked with the owner of a vehicle so that both are linked.

  • Surprising development. It is unbelievable that an organization which is supposed to verify your data requires you to get your NIC form attested by a gazetted officer is doing this for the convenience of public.

    • No more attestation required from any gazetted officer as well. In the new policy applicable from Nov 23, 2015, anyone who is holding a valid CNIC can attest to the information.

        • The policy is an internal document available to all NADRA employees. The latest policy document approved on Nov 23 2015 no more require the applicant to do attestation from a gazetted 17 grade officer. Applications are processed only in light of this policy now. You can confirm this from every NRC manager you are dealing with.

  • I am quite surprised that ProPakistani didn’t try to hit “Get Started” button while making of this article. The service is not up yet and you will lead to “coming soon” page once try to start the process.

  • Well, a really good start and step in the right direction. However, the site is still half backed but you can’t complain as it says “Beta” :) Hope they fix the remaining issues soon.

  • I have recently sent my son application via pak identity Nadra from the UK. They have emailed me back telling me, the birth certifate needs to be attested by the Pakistani commission embassy. However the Pakistani embassy said they don’t attest birth certificate which are wriiten in UK. Has anyone been in the same situation, any advise would be great.

  • pathetic service, support staff is rude. If you really need to get your card renewed you have to go to a service center. Its all a LIE..

  • 10/11/1999 ki pdash hy kia mera id cord bn jay ga jo ky mujhy bnwana hy please halpe me my number 03086824019

  • Been 2 weeks since our application was accepted and we received notification of card gone for printing. no update since then. no tracking on website at all.

    • I am facing the same situation; notification says card has been dispatached and the TCS tracking number provided in the notification seems to be invalid. Can you please tell me how long it took for your NIC to arrive after the notification?

  • Total waste of Time and money. i submit my application 1 month before. they sms me that application submited successfully. i just waited whole month after that i call them. i informed that you have objection on your name even i wrote name correctly. so no one contact me and even help line operator unable to resolve my issue. i want to file case against Nadra. some one suggest me what to do.

    Application Id: 770000008630

  • heard the same thing 10 years ago, infact I used online nadra and applied and got 1 card but later on for family it was nothing but troubles after trouble…Nadra is scam to make money.. many top nadra are becoming richer quickly…while who nation suffer, the fees are sky high while our most people in pk do not earn enough. speed of service is very poor, the quality of card is very very poor, Nadra card is not even strong/sturdy enough as a credit card. keep in mind we r support to carry it with us all the time in most cities. are not allowed to laminate it either… why such flimsly weak, fragile card with such high fees so we will keep paying forever…

  • Dear sir i apply online for CNIC receive it. But issue in signature not show in bank record and pass port office please correct that i send email many time and compliant also.

  • پاسپورٹ نادرا کے شناختی کارڈ کی بنیاد پر بنایا جاتا ہے۔ اس لیئے پاسپورٹ جاری کرنا نادرا کے سپرد کرنا چاہیئے۔ آن لائین سہولت سے پاسپورٹ بنوانا بہت آسان ہو جائے گا۔ شناختی کارڈ اور پاسپورٹ ایک ہی ادارہ جاری کرے تو کنٹرول کرنے میں آسانی ہوگی۔

  • Great initiative. I utilized this online service and was really impressed by it. Got the NICOP delivered to my address with in a Week after the submission. Thumbs up for NADRA for doing this. It will help people in the longer run and will also help reduce the lines at the NADRA centres.

    • 2 days after applying online for NICOP. I happen to visit the Govt Protector Office in Satellite Town near Chandni Chowk Rawalpindi. The NADRA branch with in the Protector office denied having any such service and charged me again for the NICOP. I should them the receipt but they refused and denied having any such service from NADRA. I had to pay another NICOP fees for getting the protector. This is the worst part. May NADRA should first check on their centers why the do not know this. I have the records available with me if any NADRA official requires to reimburse my second payment.

    • Assalam-o-alaikum Jawad,

      Can you please help me with the following queries as you have applied for NICOP through this process.

      1- In which format you uploaded the passport scanned copy? In pdf format? They wrote on website they accept only jpg format, please confirm which format you used to upload passport copies? Also tell me the scan was coloured or greyscale?

      2- In which format, you uploaded the cnic copies? jpg or pdf format ? Also tell me the scan was coloured or greyscale ?

      3- In how many days, you got the NICOP card?

      4- Scan copy of finger print has to be scanned in 600 dpi scan and in jpg format, right?

      Please help me with the above questions answers.

      • You need to upload the passport scanned copy in JPEG/JPG format. The scanned copies of all the documents can either be in colored or greyscale. Only photographs need to be in colored format. Scanned finger print copy need to be 600 DPI and in JPG/JPEG format. Hope that clarifies everything.

  • There are no option to go back to edit information or submit additional information.
    I did not download finger print properly, the got my money but no way to correct it.
    If you try to get status it does not work at all.
    Good start but ways to go. Make suggestions please quit being so cynical and negative all the time.

    • The status update is in the pipeline. In a few days you are going to get the status tracking of your application in your Pak-ID inbox. I didn’t understand the other question. You can always go back and edit whatever information you have entered through the back button. Can you be more specific? Thanks for using Pak-ID.

  • Its been 3 months I am waiting for my NICOP… everytime I mail for inquiry.. I get the same reply saying that my card in on hold due to some technical issue.. then how come they claim that they will deliver the card in 7 day?


    • Agree wd u .. Same issue here… Just get visa yaaaar… Nadra is scam. They r collecting money online and no one working there , beleive me.

    • Sohail sb, sorry to hear you didn’t have a smooth ride with the Pak-iD at the moment. Could you mail you tracking ID to [email protected] and I will let you know the exact details why the application hasn’t been processed.

    • Update: Application tracking is in the pipeline as well. After that you will get the latest status of your application in the inbox of your Pak-ID account. No need to ask on the email then. Hopefully things will be ready in a few days.

  • I have submitted an application and its been over 1 month, still not received my card despite website stating 9 days time line for delivery.

    This website is a scam.

    • If someone is NADRA is asking for money, we would really appreciate if you could report it through the whistle blower system on the NADRA website.

  • Guys, i got efrc by email from nadra but i want to know how i can get the hard copy of this FrC nadra will post it or we have to collect manual from nadra centre as i am working abroad

  • i submitted my application 2 weeks ago for modify NICOP. however there is no update. i e-maled and got a reply after 3 days that my card is facing some technical issues. not sure what it means and what is required to resolve it. i need to travel to pakistan and my passport is expiring so my only option is to get this NICOP. is there some one from NADRA who can help? my e-mail is [email protected]

    • Sorry for the late response here. Are you still experiencing the same issue? If yes, leave the tracking ID here and I will check and get back to you

  • Salaam. Can someone help me? Its been 3 months since i applied for a nadra renewal card in an outreach venue: so everything has been approved. I intend to travel end of march, so im getting a little anxious as ive not received a renewed card or contact. Despite contacting the offices and promises of return calls ; nothing tracking id; 503601022342 citizen number 91400-0205200-2 would be grateful for any feedback

    • Your card has been printed on Feb 10 and should have been dispatched. You are going to receive it in a few days (if you haven’t received it already.

  • Hi Sir,

    This is me haroon rashid.i have registered on NADRA online portal,but the problem is ,i got email pin but i did’t recieved sms pin.i have a telenor number.

    i heared from some portal that NADRA currently does not send any sms to zong,telenor numbers,is this issue.?

    my second question is

    my cnic was made in 2004,is there any problem while while applying for online renew registeration.

    plz help me out regarding these two points



    • It is not correct. The SMS is delivered on all mobile networks without any problem. Please email at [email protected], send your user ID there and we will take a look at the issue. Also, make sure you select the correct network while registering.

  • Timelines. They say minimum time for overseas processing and shipping will be 12 days. Dont mention about maximum.
    It took over 2 months to get my cards. Not to mention the inflated fee from $80 to $117 plus CC processing fee. Cost almost 500 bucks for 3 cards. Could have been balanced by quick processing and delivery but ….
    What a rip off.

  • how can i change my permanent address? i want domicile of that district in which i lived from 2005 onward on rent and i studying also in that district from Matric and now m in Mphil….

    • I believe your question has already been answered above. Please take a look and if you have any confusion, reply here. Thanks

  • A very much appreciated service. Many thanks. I have one issue if someone can help please.

    When I try to upload the urdu form (greyscale, 600dpi). The scan size is 10mb so it’s not viable. When I put it in Photoshop and save as JPEG (with 600dpi and still greyscale) I can reduce the file size but the uploader tells me the file is not 600dpi. I have verified that the JPEG I am uploading is definitely 600dpi (through file properties).

    What to do? Any help would be greatly appreciated.

  • i want to change my permanent address and according to nadra helpline i just require an affidavit from the owner of the property that you live in his property and go to nadra office
    they will change it.But In-charge of Nadra office said its not possible to change your permanent address… whats the controversy among NADRA’s representatives???????

    • That is not correct. The affedevit is required in case of change in temporary address. For permanent address you need the allotment letter of the property on either your own name or that of your parent’s. Please take a look at the supporting document document section at, select the Modify ID card as Application Type and then Change Address. Look at all the documents required for change in modification of address.

  • I need to apply for a renewal of my CNIC, when i apply online and select the country to deliver card, i get error. if i select “United Kingdom” error appears “ERROR : Smart Id can not be delivered outside Pakistan.” If i select “Pakistan” error appears “ERROR : This service is not available in Pakistan. Please visit your nearest NADRA center for assistance.” I am tired trying this many times but still i am unable to pass through this selection. Someone can help me here ?

    • The reason you can’t deliver the smart card outside Pakistan is self explanatory as for outside you need NICOP and not CNIC. However, the service of delivery in Pakistan is temporarily onhold pending an investigation. As soon as it is concluded, the service will be resumed in Pakistan.

  • supporting documents have some options but Nadra says no to citizens they want only that document which they ask at that time… I have witness/Reference I.D with same adress and Rent agreement too but Nadra’s response was like there is no way to change your permanent address.

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