Pakistan Telecommunication Company Limited (PTCL) has suspended its Charji services in four cities, we have checked.
According to details we have received, Charji services in select cities are discontinued for time being. EVO and Nitro services, however, will remain operational as usual.
Sources told us that Charji services in Multan, Gujranwala, Faisalabad and Peshawar are currently suspended.
When asked about Charji services, a PTCL spokesperson confirmed that services are indeed down. He said “Due to technical and commercial reasons, PTCL’s Charji services are currently suspended in four cities only (Multan, Gujranwala, Faisalabad, Peshawar)”.
PTCL has said that it is compensating its effected Charji customers in the up-mentioned cities by providing them Rev B (Nitro service) free of charge for two months, i.e. without any reload.
In addition, PTCL is also offering FREE installation of 4Mbps unlimited internet worth Rs. 3,000 and FREE internet service till 30th November worth Rs. 4,000 to customers who had Charji devices with them.
PTCL said that if any customer doesn’t want to avail these free alternates, they can simply get the complete refund of their Charji device by visiting nearest PTCL Smart Shop and return to device to get a full refund.