Police stations across 36 districts of Punjab have been successfully digitized due to the efforts of Punjab Information Technology Board. A total of 712 police stations were included.
The inauguration of the new digital system in Central Police Office Lahore was attended by Prime Minister Nawaz Shareef along with Chief Minister Punjab Shehbaz Shareef and IG Punjab.
Analog Record Keeping
Before the digitization, complaints and first investigation reports (FIRs) were handled on analog files and records. This made them hard to maintain (a fire would mean loss of valuable records for example), time consuming and tedious while also being prone to human errors.
Not to mention prone to corruption as they could be accessed by anyone.
New System Details
The automated system with Criminal Record Offices would remedy this problem. The reforms for the police stations include:
- A computerized Complaint Management System
- Reception Rooms handled by IT literate receptionists
- Establishment of a Police Record Management System which will improve security and accessibility of the data in case of a problem.
- A Criminal Record Management System which will keep records of the criminals’ biometrics, physical appearance and a record of previous crimes. A “rap sheet” in other words. This system is connected with Tenant Registration System and Hotel Eye which will allow guests and hotel customers to be identified if they have a criminal record.
- An Operational Media Center which will be helping police monitor the law and order situation and to take action once a situation arises.
- The IGP Monitoring Cell to watch over IT related activities of the Punjab Police
- CCTV Camera monitoring of 5 cities under the Punjab Safe Cities Authority project
- IGP Complaint Center 8787
PITB and the Punjab Police were appreciated on their efforts by the Prime Minister and the Chief Minister Punjab. Mr. Nawaz said that the police should work to eliminate the negative image of the police and the “Thana” culture. He added that other provinces should also follow Punjab Police’s example for digitization and technological improvements.