Citizens of Islamabad and Rawalpindi have organized a protest against Islamabad Electric Supply Company (IESCO) due to serving of inflated electricity bills. The overbilling was caused by a fault in IESCO’s online system.
According to media reports, due to a virus in their online system, IESCO has sent electricity bills running into thousands to domestic consumers whose bills never surpass a few hundred rupees.
Labour Class Overbilled The Most
These bills have been prepared on the basis of estimated consumption of units which have caused no shortage of complaints fromlow paid government and private employees, particularly by the labour class.
“If there is a defect in the online system then why are we being punished for this fault,” said a group of laborers.
The citizens have appealed to the CEO of IESCO to look into the matter personally and order to issue electricity bills on the basis of actual consumption in addition to withdrawing or correcting the exorbitantly excessive bills.
Sui Southern and K-Electric Overbilling
The twin cities aren’t the only ones suffering from overbilling. Recently Sui Southern Gas Company (SSGC) and K-Electric were focal point of a number of protests and riots in Karachi.
SSGC in particular was under fire for adding extra charges under the Passing Unregistered Gas (PUG) of the utility bills. According to an official from SSGC, the PUG levy is being used to improve the company’s financial health. About 108,000 consumers have been overbilled by Sui Southern between January and June 2017.