The assembler of Toyota cars in Pakistan, Indus Motor Company (IMC) has refunded a number of car bookings of around Rs. 60 crore (Rs. 600 million) after finding that several orders were from shady businesses ordering vehicles for resale and commercial purposes.
Some businesses offer faster delivery of vehicles and some other benefits for a premium. Back in November, IMC started a public-awareness program to campaign the discouragement of paying premiums to unauthorized fronts.
Focusing on the welfare of their actual customers, IMC investigated the list of their pending bookings and examined their details to validate the necessary credentials in order to trace potential shady buyers.
Upon the audit, the company found 1,288 pending and paid listings which they expected to be booked by investors and money-makers who lacked the congruence the company aims to achieve. Regarding orders which were expected to be delivered before May this year, an official reported,
Out of 1,288 bookings, we cancelled advance bookings of 1,118 customers while 170 emerged as genuine buyers.
It should be noted that Toyota Indus receives more than 5,000 orders per month and a significant portion of these orders are from corporates who charge their customers a premium for some benefits such as faster delivery of vehicles – these benefits are not offered by the IMC.
IMC issued a public notice on their website listing the discrepant bookings along with the necessary details. If your booking has been cancelled in error then you can check out the company’s website and let them know. A complete list of updated PBO numbers which have been cancelled are listed here.