Telenor Wins the ‘Best Place to Work in Telecom’ Award

In the 21st century, a company’s success and leadership role in the industry is not just judged by the profits and market share it enjoys, but also on how fairly and generously they look after their employees.

There’s a reason why companies like Google and Microsoft continue to dominate their respective industries, by prioritizing the needs and well-being of their personnel.

By doing this, companies don’t just acquire an enviable reputation in the industry, but also continue to attract top-tier talent consistently, ensuring their future success in the process.

In Pakistan, companies spearheading an employee-friendly workplace are gaining recognition as well, both inside and out of the industry they operate in. In this respect, it is important to mention Telenor Pakistan, which won the award for being the “Best Place to Work in Telecom” by Engage Consulting and PSHRM.

Telenor Pakistan – The Best Place to Work

Upon receiving this prestigious award, Telenor Pakistan has attributed its success to its vibrant and dynamic workforce. The company believes that by empowering its employees, it continues to make inroads in Pakistan’s deeply competitive telecom space.

The officials, while explaining the factors behind Telenor’s success, praised the egalitarian culture of the company. Employees also rated the company, mentioning that Telenor Pakistan looks after their needs.

Telenor believes that these factors have played a crucial role in empowering its employees:

Harboring Inventive Solutions

It is a well-established fact that those who don’t innovate, risk getting left behind. This fact is also not lost on Telenor, which believes that constant innovation is one of the driving keys to its success (EasyPaisa, iChamp program, etc). Telenor’s upgradation from a telco to a Digital Services Provider is reflective of that.

Among its employees, Telenor encourages its employees ‘Fail fast’ and learn from the experience. This aspect has made the company grow at a competitive pace.

Telenor Pakistan has provided the necessary facilities and a flexible and open work environment to its workers so that they can deliver their best.

Maximum Flexibility with Its ‘Go Beyond’ Approach

A more flexible way of work has become part of Telenor’s culture, a culture that lets its employees decide their time and place of work. The company takes pride in the fact that its employees don’t need to be physically present unless its required.

Telenor says that its ‘Go Beyond’ approach has aided it in its short and long-term goals.

Interestingly, its employees aren’t even bound by the ‘number of hours’ factor. All that matters for Telenor Pakistan is the productivity & quality delivered by their employees.

A Diverse Working Culture

To fulfill its ‘Corporate Social Responsibility’, Telenor has already launched numerous programs including Open Mind Trainee Program (OMT). The OMT program has made hiring of differently-abled people a priority, making them an essential component of how Telenor takes its social responsibilities.

Naya Aghaaz program is another initiative by Telenor that empowers women to resume their careers after a break or joining the corporate sector for the first time.  Telenor says that this program has helped them produce more female leaders in the organization.

Among its principal policies, Telenor believes in:

  • Providing space to employees for a work-life balance through its flexible work dynamics
  • Maintaining the equilibrium by providing the female workers a six-month paid maternity leave (even extendable for any valid reason) and a paternity leave of 10 working days for the males.
  • Help new mothers through its own in-house daycare!

With these initiatives, it’s not hard to see why Telenor Pakistan is considered one of the best places to work at.


  • Asad Ali Sheikh

    Such a pathetic column this is , a few months back when telenor forcely gave a very short notice to their employees who serves in customer service center, I have visited my self a service center in North Nazimabad Karachi and a guy told me the whole story and ask me for any help to get him some other job and you are saying that this is the best place to do any kind of job
    This is not true dear .

  • Kamran Ahmed

    How a worst service provider can be the best place to work? they are treating their customers too much badly then how they can treat their employees better?

  • mavessa

    who is the award giving authority ?