Mere days after the launch of Huawei Mate 20 Pro, some users are reporting an issue in the phone’s display. Apparently, the screen suffers from a kind of light bleed issue on the edges, with a green hue on all sides of the display.
Here’s what it looks like:
The issue initially affected a small number of people but the amount of affected users have increased over the last few days. The green-ish yellow spots become noticeable in low light with a grey or white background.
Here’s an image taken closer to the phone:
What’s Causing This?
As mentioned earlier, the issue only affected a limited amount of users but increased over time. Some are pointing their fingers towards LG’s faulty OLED panels, saying that Mate 20 Pro units that come with a BOE-made display panel aren’t affected.
This isn’t a color shift when viewed from a different angle, as the first image shows the phone from the front while the last image shows it from the side with exactly the same results.
Also, some are saying that the green hue gets worse with time, with the glue used by Huawei in the Mate 20 Pro to blame. This is why it’s also being called #gluegate by some users.
The company hasn’t issued an official statement about the problem yet, so the actual cause of the problem hasn’t been confirmed.
Statement From Huawei’s Community Forum Manager
That said, Huawei’s UK Community Forum Manager did respond to this saying,
The Mate 20 Pro uses an industry-leading flexible OLED screen featuring special design curved edges for an enhanced visual experience and holding comfort. This may lead to slight discolouration when viewed from different angles. In extremely dim lighting conditions, when the screen brightness is too low, or when using dark wallpapers, these differences can be exaggerated. If the colour cast affects your normal use, take your phone to an authorized Customer Service Center for assistance.
This isn’t an official statement, we’ve reached out to Huawei and will update the story once we get an official statement.