Minister for Communications and Postal Services Murad Saeed inaugurated the Pakistan Post Mobile App in a bid to address complaints immediately and revamp postal services for the better.
The app has several features that makes use of the wide array of services Pakistan Post already offers such as track and trace, complaint handling, e-commerce, parcel collect, delivery, complaints, post office locations, tariff, postcodes and information about postal services.
Using the app, you can track your parcel throughout its journey. Also, you will be able to file a complaint with an assurance that it will be addressed duly.
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At the launch of the mobile app at ECO Postal Staff College, Murad Saeed said that he takes complaints seriously enough so as to ensure the service’s improvement and the department’s performance.
He underlined the accessibility of the state-owned postal service, saying that its postman visits almost every household of the country. This also includes far-flung areas that cannot be reached by everyone.
The minister highlighted Pakistan Post’s enduring legacy as well as the credibility of the service. He also unveiled his plans for the future, with an eye on improving services.
He further revealed that Pakistan Post is prepared to target the parcel export market with a commitment to deliver items across the globe in 72 hours. The project will inaugurate by January 15, he said.
