PTA Quality of Service Survey: Jazz tops 4G, Zong tops 3G Speed Tests in Pakistan

Pakistan Telecommunication Authority has published the results for its Quality of Service survey for Mobile phone operators. The authority said that it conducted this automated survey for 3G/4G speeds, voice and SMS delivery in nine cities of Punjab, Sindh and KPK.

The survey was conducted from January 2019 to March 2019 and it used NEMO automated QoS tool to test the services.

According to details published by PTA, the following cities were surveyed:

  • D.I.Khan
  • Peshawar
  • Larkana
  • Nawabshah
  • Shikarpur
  • Jacobabad
  • Sahiwal
  • Bhakkar
  • Jhang

Results for 3G and 4G Networks

The data services of mobile phone operators were checked by measuring two key performance indicators, i.e. user data speed and signal strength.

According to PTA, various operators’ data speeds and signal strength for 3G and 4G networks remained as follows:

3G Speeds

At present, the benchmark or minimum required speed on 3G networks is 256Kbps. All operators performed way better than the benchmark speed while Zong topped the list.

4G Speeds

Minimum required speed for 4G networks is set at 2Mbps, and this is where Jazz topped the charts with 21.17 Mbps speed on its 4G network.

3G Speeds in Various Cities

PTA also published the results of data speeds over 3G networks for various operators in all tested cities.

Bhakkar, with Zong’s network, topped the charts for 3G speeds with over 9,000Kbps. More details can be seen in the chart below:

4G Speeds in Various Cities

For 4G networks, D.I.Khan topped the charts where Jazz managed download speeds of 36.21 Mbps. More details are available in the chart given below:

Quality of Service for Voice and SMS

PTA found that various key performance indicators for all operators for voice and SMS services remained at par.

Below are the graphs for various KPIs and their relative benchmarks set by the authority and performance of each operator against the specific KPIs.

Tech reporter with over 10 years of experience, founder of ProPakistani.PK


  • There is no internet connectivity of both in northern areas (tourism places) … Only Telenor with weak signals

  • From Quetta… Jazz data and call services are very poor through out the city, don’t know whether they’ve less towers or poor city level management.
    Zong and Telenor are OK with Zong has edge in data speed, but Telenor is better with data and call packages, don’t have Ufone SIM , so can’t comment on it.

  • Im my city abbottabad jazz is the topper jazz 4G speed is mind blowing. Zong is the second 1. U fone 3rd and telenor is 3th class in every aspects. Sub sa ghatia service telenor ke hy har lahaz sa

  • Dera Ghazi Khan
    Samina Chowk to Pull Datt
    Near Spirit School
    Zong Tower Street
    Signal bad Jazz and Telenor

  • Lagta hai PTA walon ko Jazz aur Zong ne kaafi “khush” kr ke rakha hua hai. Warna Zong aur JAzz dono ki service itni acchi nahi.

  • We have an extremely bad internet connection and signal coverage of Mobilink 3g and 4g at sahiwal city and village area, s

  • Yr ajeeb baath hei,hm gilgit baltiatan walu ko haq q nahe milraha yaha 3g 4g q launch nahe kiya ja raha yr cpec ka back bone tue ham log hei hama haq q nahe milraha q 3g and 4g launch nahe hosaka hei abhe tk ek tue yh fu***g scom walu na hamara jeena mushkil kr rakha hei mari pta walu sae guzarish hei es scom company ko band kiya jayh yr had hoti hei 3g r 4g ka signal tue araha hei magar chal q nahe raha hei bhai yh hama bawaquf banayh ja raha hei 3g r 4g ka naam ph plz es issue ko solve kiya jayh r gilgit baltistan mae v 3g r 4g launch kiya jayh

    • Bhai yeh SCOM company army ki hai aur inki poori monopoly hai northern side mei. Yeh kisi bi telecom ko aanei ni deti.

  • ZONG SUPER 4G+ Zong ka internet hmary gaon yeni village main to Bohat Hi Acha Aur 10MBPS se le kr 16MBPS tk Ati hai. Jazz k net ki service idhar itni khas nai hai. Lekin ZONG SUPER 4G K Samny To Jazz Kuch Bhi Nai Hai Mere Bhai

  • In FR Peshawar Hassan khel telenor sevice 10% ,ufone daytime good perfomance but at night it has failed ,same condition of zong.

  • I am the user of telenor from 2006, but from 2013 their services are pathetic and nobody ask them? I have so many complaints to pta but they won’t bothere it, as will as the 3g and 4g in GB,and Balochistan the our dictator military not allowing the companies to provide the services to those people.
    As will as SCO is concerned that is the gold mine for our military they are providing the pathetic service and force the people to use it, and this is the main reason that they are not allowing others because they can’t compete. In May zo g was trying to start their services but military didn’t allow them to start.
    One thing which I want to say SCO not paying any tax to the government and importing all the equipments with out a tax. And now they are demanding money from the government to start the 4g in GB and borders area,
    I request to the PTA and other authorities to keep proper check and balance on the mobile operators for quality services.

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