FBR Gets a Separate Category in Citizen’s Portal

On the directives of Prime Minister Imran, the Federal Board of Revenue (FBR) has been given a separate category in the ‘citizen’s portal’ application.

Chairman FBR Shabbar Zaidi had requested the premier to make a separate category for FBR where people can directly and conveniently register their complaints. Zaid briefed the premier on the subject and asked to include the feature in the application.

A notification was also issued from Prime Minister Office in this regard.

In another development, chairman FBR has said that the government is ready to accept all legitimate demands of traders. He said this while speaking to journalists in Islamabad on Tuesday.

Zaidi said that the government can relax the condition of Computer National Identity Card (CNIC) for one more month, but it will not be omitted entirely.

Pakistan Citizen Portal

Pakistan Citizen Portal is a PTI government initiative that allows citizens to register complaints, get their issues addressed, and share valuable insight on improving grassroots governance.

Through the app, citizens can register their complaints and suggestions for the government ministries, offices, and departments.


  • Out of the nearly 38000 pending complaints, 32000 are for matters pertaining to Sindh.

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